CSE

About us: Based in Oxfordshire, Computer Systems in Education is an independent, specialist supplier of network technology and advice to the education sector. We support clients throughout England and Wales, specialising in providing best-quality and best-value ICT systems to educational establishments Job Description This is a varied and rewarding role suitable for an experienced ICT professional who has the ability to learn quickly, has broad problem solving skills and is keen to expand their technical knowledge. The successful candidate will be field-based, visiting schools in the Home Counties, London and the surrounding areas providing ICT Support and taking part in technical installations and projects, some of which he/she would be expected to lead. In term time the majority of visits will be support based, and in the school holidays most days are set aside for what can be large scale ICT implementations. Technical Requirements Essential: •Proven experience in installing, configuring and troubleshooting Microsoft Windows Server (2008-2016) •Installation and configuration of Windows Server roles and services (DHCP, DNS, DFS, RDS) •Experience of Office 365 deployments, migrations and management •Virtualisation - Good understanding of virtualization with good experience with installing and managing Microsoft Hyper-V •Excellent experience of PC deployment, particularly the use of the Microsoft Deployment Toolkit and WDS to build and deploy images •Active Directory – installation, configuration and management of Active Directory and Group Policy •High level knowledge of Windows Operating Systems, especially Windows 7 and 10 •SCCM management experience is an advantage •Networking – Ability to configure a wide range of networking hardware. Experience with HP/Aruba Provision switches is advantageous •Experience of subnetting, VLAN design and implementation is preferable. •Knowledge of backup solutions and the ability to implement VEEAM, Backup Exec and NAS devices •Experience with web-filtering solutions is an advantage, especially Smoothwall •Knowledge of the Sophos suite, especially anti-virus •Experienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security Desirable •Knowledge of educational ICT networks and the unique challenges they face •Microsoft Exchange experience •Knowledge of cabling and AV technologies •Experience of managing mobile devices (iPads etc.) •Apple Mac experience •Microsoft Qualifications or similar (HP accreditations, Cisco etc.) And non-technically we’re looking for •Professional attitude to dealing with customers •Positive outlook and attitude, even in busy situations •Previous experience working in the education sector is beneficial •A great communicator, written and verbal •A flexible approach •A self-motivator •Excellent time management and planning skills •A well organised person who can respond to shifting priorities and plan effectively •Someone who can follow instructions and work alone when required •A Can-do, hands-on attitude An Advanced DBS/CRB check will be conducted for eligibility for this role. To reply, please send your current CV to [email protected] stating your current and/or expected package. Package •Competitive salary depending on experience and skills •Company car or car allowance •Company pension The Interview Process If you are successful in being invited to an Interview you’ll meet with Technical Director and up to 3 others. You’ll be asked some standard interview questions and you will be asked to complete a 15 - 20 minute technical test. In some cases the candidate may be asked to attend a second interview. Job Type: Full-time

CSE is looking for a F/T Junior Managed Service ICT technician to join its team in the Bolton (Lancs) area. Successful candidates will be excellent communicators who excel both working within a team and working with end users. The role is to help support a large educational ICT system. This will include diagnosis and fix of various day-to-day ICT System issues including device/printer problems, projector/whiteboard problems, adding users, re-building PC’s etc. The successful applicant will help manage (open, close, update) Service Desk tickets as they are added and be able to prioritise issues that affect Teaching and Learning, then escalate where required. Required or beneficial experience only includes a keen interest in ICT. Experience of working in ICT is an advantage however if you are a quick learner and can communicate well and explain ICT issues to a non-technical end user, this will be as much of an advantage as any ICT experience. An enhanced CRB check is required for this role. Benefits include: •Salary (£12k-£16k depending on experience) To apply, please email a CV and covering letter including relevant experience and current package to [email protected]

CSE is looking for a F/T Senior Managed Service ICT technician to join its team in the Bolton (Lancs) area. Successful candidates will be excellent communicators who excel both working within a team and working with end users. The role is to help support a large educational ICT system. This will include providing a proactive support service as well as diagnosis and fix of various day-to-day ICT System issues including server management, device/printer problems, projector/whiteboard problems, adding users, re-building PC’s etc. The successful applicant will help manage (open, close, update) Service Desk tickets as they are added and be able to prioritise issues that affect Teaching and Learning, then escalate where required. Required or beneficial experience includes: •Network support in an educational environment •Windows Server and desktop OSs •Infrastructure experience (switches, Wi-Fi) •Active Directory/Group Policy •Desktop deployment (MDT/WDS, Windows 7/8/10) •Application deployment •Printers •Excellent ICT trouble-shooter An enhanced CRB check is required for this role. •Salary (£18k-£24k depending on experience) Whilst the above experience is desirable, more important is the ability to communicate well with end-users and create a relationship of trust. To apply, please email a CV and covering letter including relevant experience and current package to [email protected]

CSE is looking for a F/T Managed Service ICT technician to join its team in the North Mansfield area. Successful candidates will be excellent communicators who excel both working within a team and also working with end users. The role is to help support a large educational ICT system. This will include diagnosis and fix of various day to day ICT System issues including device/printer problems, projector/whiteboard problems, adding users, etc. The successful applicant will help manage (open, close, update) Service Desk tickets as they are added and be able to prioritise issues that affect Teaching and Learning, then escalate where required. Required or beneficial experience includes: •Network support in an educational environment •Windows Server and desktop OSs •Infrastructure experience (switches, Wi-Fi) •Active Directory •Desktop deployment (Windows 7/8/10) An enhanced CRB check is required for this role. Benefits include: •Competitive salary (£14k-£18k depending on experience) •Company pension •Private health care Whilst the above experience is desirable, more important is the ability to communicate well with end-users and create a relationship of trust. To apply, please email a CV and covering letter including relevant experience and current package to [email protected]

Yes that's what I would do too, attach the VLAN ID to an IP range (if you can) so the VLAN ID is not some random number with no connection to anything else

Your core switch (or whatever is doing the routing) will have multiple IP addresses, one on each of your subnets (VLAN's). Everything on each VLAN will have a default gateway address of the core switch as that is the device you want to route your traffic. The only time I've seen it work any differently to this is in some wireless deployments where you may wish to keep guests separate from the rest of your network and you can give these devices a default gateway of your web filter to force the traffic through that, but be aware of the possible limitations of routing to the internal network if you do this. So in your example you need to know what IP address your core switch is using inside this VLAN so you can exclude it in DHCP because your core switch will have to have an IP in that range somewhere.

CSE is looking for a Junior Managed Service ICT technician to join its team in the South Birmingham area. Successful candidates will be excellent communicators who excel both working within a team and also working with end users. The role is to help support a large secondary schools' ICT system. This will include diagnosis and fix of various day to day ICT System issues including device/printer problems, projector/whiteboard problems, adding users, etc. The successful applicant will help manage (open, close, update) Service Desk tickets as they are added and be able to prioritise issues that affect Teaching and Learning, then escalate to the Network Manager where required. Required or beneficial experience includes: •Network support in an educational environment •Windows Server and desktop OSs •Infrastructure experience (switches, Wi-Fi) •Active Directory •Desktop deployment (Windows 7/8/Apple) A CRB check is required for this role. Benefits include: •Competitive salary (£12k-£16k depending on experience) •Company pension •Private health care This is the perfect opportunity for a candidate with some networking experience to start a career in IT. Whilst the above experience is desirable, more important is the ability to communicate well with end-users and create a relationship of trust. To apply, please email a CV and covering letter including relevant experience and current package to [email protected]

CSE is looking for a Managed Service Engineer to join its team in the South-East Birmingham area. Successful candidates will be excellent communicators who excel both working within a team and also working alone. They will be able to manage their own time and be able to work to a schedule. The role is to help support a large secondary schools' ICT system. This will include diagnosis and fix of various day to day ICT System issues including device problems, user access issues, projector/whiteboard problems, adding users, print management, checking backups etc. The successful applicant will help manage (open, close, update) Service Desk tickets as they are added and be able to prioritise issues that affect Teaching and Learning, then escalate to the Network Manager where required. Required or beneficial experience includes: •Network support in an educational environment •Windows Server and desktop OSs •Infrastructure experience (switches, Wi-Fi) •Active Directory •VDI/thin clients •Network backup (Symantec Backup Exec) •Network services (File and Print) •Desktop deployment (Windows 7/8/Apple) •Full, clean driving licence is desirable A CRB check is required for this role. Benefits include: •Competitive salary (£18k-£21k) •Company pension •Private health care To apply, please email a CV and covering letter including relevant experience and current package to [email protected]

CSE is looking for a Network Support Engineer to join its team in the Oxfordshire area. The successful applicant will support a number of schools based in and around schools in Oxfordshire and the Home Counties remotely and on-site. Successful candidates will be excellent communicators who excel both working within a team and also working alone. They will be able to manage their own time and be able to work to a schedule. The role will include the setting up, maintaining, and supporting of schools' ICT systems. Required or beneficial experience includes: •Network support in an educational environment •Windows Server and desktop OSs •Server virtualisation •Infrastructure experience (HP networking, Wi-Fi, VLANs) •Storage (SAN, NAS) •Active Directory, Group Policy •Apple Mac setup and integration •Network backup (Symantec Backup Exec) •Network services (DNS, DHCP, SQL, IIS, File and Print) •MS Exchange 2013/Office 365 •Desktop deployment (Windows 7/8/Apple) •Full, clean driving licence A CRB check is required for these roles. Benefits include: •Competitive salary (up to £25K depending on experience) •Company car or car allowance •Company pension •Private health care •Company phone and laptop To apply, please email a CV and covering letter including relevant experience and current package to [email protected]

CSE is looking for a Network Manager to join its team in the /Worcestershire/West Midlands area. The successful applicant will look after a team of technicians based in a number of connected schools. It will be their responsibility to take responsibility of ICT issues occurring on the system and ensure they are responded to in a timely manner by delegating tasks to the team, dealing with the issue directly or escalating to a Senior CSE Engineer or the CSE Support Team. Successful candidates will be excellent communicators who excel both at managing and working with a team and also working alone. They will be able to manage their own and others’ time successfully, and also be able to work to a schedule. The role will be based rotationally around a collection of connected schools, and include setting up, maintaining, and supporting their ICT systems. Required or beneficial experience includes: •Management a team of ICT technicians •Windows Server OSs •Server virtualisation (Citrix XenServer) •Infrastructure experience (HP networking, Wi-Fi, VLANs) •Storage (SAN, NAS) •Active Directory, Group Policy •Apple Mac setup and integration •Network backup (Symantec Backup Exec) •Network services (DNS, DHCP, SQL, IIS, File and Print) •MS Exchange 2013/Office 365 •Desktop deployment (Windows 7/8/Apple) •Full, clean driving licence A CRB check is required for these roles. Benefits include: •Competitive salary (£27k+ depending on experience) •Company pension •Private health care •Company phone and laptop Please note the starting wage level is variable and will depend on the applicants qualifications and experience. To apply, please email a CV and covering letter including relevant experience and current or expected package to [email protected]

CSE is looking for ICT Technician to join its Managed Services team in the Solihull/East Birmingham area. Successful candidates will be excellent communicators who excel both at working in a team and working alone. They will be able to manage their own time successfully, and also be able to work to a schedule. The role will primarily involve providing 1st and 2nd line support for a Secondary school network Required or beneficial experience includes: •Windows Server OSs •Infrastructure experience (HP networking, WiFi,) •Active Directory, Group Policy •Network backup (Symantec Backup Exec) •Desktop deployment (Windows 7) A CRB check is required for these roles. Benefits include: •Competitive salary •Company pension •Private health care Please note the starting wage level is variable and will depend on the applicants qualifications and experience but is expected to be around £17-£19K + Pension + Private Health care for you and your family + Laptop. To apply, please email a CV and covering letter including relevant experience and current or expected package to [email protected]

CSE is looking for ICT field engineers to join its team in the northern and western home counties. Successful candidates will be excellent communicators who excel both at working in a team and working alone. They will be able to manage their own time successfully, and also be able to work to a schedule. The role will be field-based, and include setting up, maintaining, and supporting ICT networks in education environments. Required or beneficial experience includes: •Windows Server OSs •Server virtualisation (VMWare, Hyper-V, XenServer) •Infrastructure experience (HP networking, WiFi,) •Storage (SAN, NAS) •Active Directory, Group Policy •Network security (firewalls, routers, web filters, AV) •Network backup (Symantec Backup Exec) •Network services (DNS, DHCP, SQL, IIS, File and Print) •MS Exchange/Office 365 •Desktop deployment (Windows 7/8) •Full, clean driving licence A CRB check is required for these roles. Benefits include: •Competitive salary •Company car (or car allowance) •Company pension •Private health care •Company phone and laptop Please note the starting wage level is variable and will depend on the applicants qualifications and experience but is expected to be around £21-£25K + Car (or car allowance of £4800 per year) + Pension + Private Health care for you and your family + Phone + Laptop. To apply, please email a CV and covering letter including relevant experience and current or expected package to [email protected]

Hi, The salary is based on your skills and relevant experience. Please email [email protected] for more information. Many thanks

CSE is looking for ICT field engineers to join its team in the northern and western home counties. Successful candidates will be excellent communicators who excel both at working in a team and working alone. They will be able to manage their own time successfully, and also be able to work to a schedule. The role will be field-based, and include setting up, maintaining, and supporting ICT networks in education environments. Required or beneficial experience includes: •Windows Server OSs •Server virtualisation (VMWare, Hyper-V, XenServer) •Infrastructure experience (HP networking, wifi, VLANs) •Storage (SAN, NAS) •Active Directory, Group Policy •Network security (firewalls, routers, web filters, AV) •Network backup (Symantec Backup Exec) •Network services (DNS, DHCP, SQL, IIS, File and Print) •MS Exchange/Office 365 •Desktop deployment (Windows 7/8) •Mobile device management •Full, clean driving licence A CRB check is required for these roles. Benefits include: •Competitive salary •Company car (or car allowance) •Company pension •Private health care •Company phone and laptop Please note the starting wage level is variable and will depend on the applicants qualifications and experience. To apply, please email a CV and covering letter including relevant experience and current or expected package to [email protected]

Hi, I represent CSE and would like to correct some of the comments being made. Your comments about CSE taking over the network are incorrect. Indeed we have many customers who run a vanilla network and have no tools of any kind. I assume that your views are from the distant past when we had an option to replace Windows Explorer with a secure shell, however this was superseded many years ago. Workspace Explorer is now an option which is activated or not by a tick-box. CSE Network Toolkit enhances your control of core components, it does not replace it. I completely disagree with your statement that you cannot do anything innovative with CSE’s tools on. There is no part of a network where access is prevented by the presence of our tools (Group Policy etc). We have specifically developed our tools to be modular, so customers can use as many or as few of the tools as they wish. You are obviously of the opinion that you do not need network tools, and that’s fine, but it’s a little unfair to then criticise companies who supply tools for schools that do, particularly when you have had no contact with the company and your views are obviously years out of date. I also disagree with the % of our personnel who are sales people; it’s certainly not 99%. Indeed we must be one of the few companies in the sector who employ more technical people than sales (63% to 37% if you really wish to have the ratio). We have worked very hard to accommodate the needs of all our current and future customers, and wanted to put our opinion across to refute a point of view that is obviously taken from many years ago.