leon032

Hello All, I have an issue with a printer on two desktops. I had installed at first a Kyocera 3050ci driver on these computers running on Windows 7. The printer was a demo and once it was taken back I installed our Kyocera FS-C2126MFP with the driver I have used on other computers. The issue is that now the FS-C2126MFP does not print for those two desktops. It prints for all other PCs but not those two. In the computer it shows as if the printer is up and running and when a print job is sent it shows as if it printed and completed the job. But on printer it shows as if no print job was received. I have uninstalled and reinstalled multiple time and nothing. I have tried restarting the spooler and nothing. I know that the PCs reach the printer because I can ping it. Also, other computers are printing just fine so it is not an issue with the printer. I have ran out of ideas. I am not sure if the driver of the demo Kyocera is interfering with the current one. Please advise on what I can try. Thank you

I am running MS SyncToy to sync some personal files from my laptop with an external hard drive. I am using Windows 7 and have used the task scheduler to automate it. What I want it to do is to run upon a certain event. When My Passport is plugged into the usb port I want the task to run. Can a trigger be set on the laptop so it knows the hard drive is plugged in? I am not sure where these event is logged so it can trigger the task. Your suggestion is greatly appreciated.

So I thinking I might have found the problem the firewall was block the SIP. Date Time 2013-03-05 17:13:54 Date 2013-03-05 Time 17:13:54 Level warning warning Sub Type other ID 7 Virtual Domain root Src x.x.x.x Src Name x.x.x.x Src Port 5060 Dst x.x.x.x Dst Name x.x.x.x Dst Port 26877 Service 26877/udp Protocol 17 IM and P2P Application N/A Duration 0 Rule 0 Policy ID 0 Sent 0 B Received 0 B VPN N/A Src Interface wan1 Dst Interface root Serial Number 41685417 Status User N/A Group N/A Carrier End Point N/A Application Name N/A Application Category N/A Sent Shaper Bytes Dropped 0 Received Shaper Bytes Dropped 0 Per-IP Shaper Bytes Dropped 0 Sent Shaper Name N/A Received Shaper Name N/A Per-IP Shaper Name N/A Identity Index 0 Message iprope_in_check() check failed, drop Destination Country United States VPN Type N/A VPN Tunnel N/A Profile Group Name N/A Sub Application Category N/A Sub Application Name N/A Source Country United States type=traffic subtype=other pri=warning status=deny vd="root" I noticed that the source IP was our SIP.

It sounds good. I will look into it.

Yeah I figured that there would be some cost involved. Either way I will bring up the option to management and will see what they say. Thanks

So we have two Kyocera FS-C2126MFP+ in our office. One to service each side of the office. I have added the printers to the employees PCs through the IP. The issue we ran into is that someone printed out 150 pages of empty Excel spread sheets. My question is what can I put in place to prevent this. I did not want to pursued searching for the culprit but I did want to prevent this from reoccurring. From the settings on the printer there is no way of setting a limit on a single print job. Please advise on what solution you guys have. Thank you

Thanks Jamesfed for your response. In in our situation it can not be the Power Saving mode because other setups have been done the same in other locations with no issue. As for the faulty nic did you see anything that led to that conclusion in your logs? As I said before it really varies when it happens here. Last month we had no issues at all. Last week we had the issues three days in a row. Also when I check the events log I see entrie like these: 27.02.2013-10:05:44 Error 0x00060004 Major H323 Signaling Timeout(25->33) 27.02.2013-09:55:47 Error 0x00050002 Major RTP Excessive loss of Data 27.02.2013-09:41:22 Error 0x00070007 Major SIP Internal error on media negotiation But according to our tech in Austria, the logs doesn't show why we lose connectivity with our SIP Trunk.

I wanted to see if you guys can give me idea where this issue might be arising from. Scenario: We have Comcast as our internet service provider in the office. We use a company called GPhone to provide us with our SIP trunk. For our hardware we have a German phone system called Innovaphone. We use the same hardware with different providers in many countries without any issues. Problem: Every once a week or twice a week (actually just randomly) we have issues receiving calls. The system shows as if everything is running OK but we can not receive call from an external number. We are able to call within the office and we can even call external numbers but can not receive incoming calls when the error occurs. The problem is that our technician in Europe says that he sees nothing on the logs and Comcast says everything is perfect on their side. I am still waiting on a response from GPhone. The only thing we can do is to disable the SIP on our system and then enable it again for it to start working correctly. It seems as if there is an error and the connection to the SIP is not established automatically. The problem is that we do not receive any errors so we do not know the phones are down until someone is informed that the calls cant go in. I wanted yo know if anyone has any idea what could be the issue? I don't know if the issue can be through the provider of the SIP Trunk, the hardware, or ISP. Any suggestion will be really appreciated.

Thanks to all you guys. The issue turned out to be out of my hands. It seems that there was a routing problem between Lichtenstein (where our Exchange server is located) and the USA. After discussing the issue with Telecom in Liechtenstein they rerouted to bypass one of their providers and that did the trick. We are now able to send and receive emails to those addresses.

Hi Ya'll, I have been puzzled for a while now. There have been a couple of emails sent from my company and we have been haveing issues getting them delivered. In one occasion me and and a second employee emailed two other seperate employees in a company. We got back each the following reply from our Exchange server: Delivery has failed to these recipients or groups: [email protected] The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk. On a second occasion another employee tried emailing another individual in a separate company but he did not receive a undelivered reply. He received no information but the email was not delivered. Also, on our log it shows that it was delivered. I know they are two different occasions and outcomes but I ran a address verification on the web for all 3 emails and I am told server doesn't allow email address verification. Can this be the reason why they are not delivered? When sending the email from a Gmail it works but from our Exchange it does not. Is there a setting that doesn't allow Exchange to deliver to email address that are not verified? Please let me know if anyone of you dealt with this before. Thank you

So my company subscribed to use GoToAssist Expert. There is a option to use Unattended Support and withing in that to Power On a machine that is currently shut off via WakeOnLAN. My issue is that the Power On option works on the laptops but for some reason does not on our desktops. When selected the laptop will boot up completely and get ready for a remote session using GoToAssist. On the desktop it acts as if it is starting up but it never boots it just shows a blinking cursor on the local screen. I thought might be the boot sequence but it is not it since the laptop is configured the same. They are both running Windows 7 Pro, both HPs, and both have the exact same set up. I am a puzzled as to why it hangs on the desktop. Any suggestion is appreciated. Sorry for the long explanation.

So we ended up going with MDT2012 as some of you recommended. I got to say I am happy with it. Thanks for the advice.

Hi, I wanted to get a feed back from you guys on what you think is best. We have a Windows Server 2008 server and want to deploy a Windows 7 to two sets of laptops and one pcs. The ones im trying to decide on is wether to use Microsoft Deployment Tool kit, SmartDeployment, or Acronis Snap Deploy. What you guys think is best? What are advantages/disadvantages? Thanks for your feed backs.

Hello All, My company has order multiple HP laptops and desktops. I was wondering if there was a tool to create an image and later select what drivers each hardware needs to get. Or must I create two seperate images one for each hardware? I am trying to see if I can change the drivers as the computers get upgraded and newer models change. Also, if a new service pack is released I would like to be to able to implement it to the image. Please advice me on any software that can aid me with this? Thank you

Hello All, Im having a small issue with the company's emails. I had a user on Friday complain that his Outlook 2003 was re-downloading his previously read emails. Then today it happened to me with Outlook 2007 and another user with Entourage. All the company is set to using a web based email using POP accounts. Also, the option of leaving a copy on the server is selected. Since we are given 10gb of email space per user I thought it a good idea to leave a copy on the server. My question is why does this occur and how can I prevent it from happening to other users? Thanks

Thanks tmcd35 for your reply. I have been purchasing Microsoft Office 2007 Standard because Outlook is a requirement. I usually get informed of a new hire or the requirement of a new pc about every other month. Not a usual flow, but its been happening lately. I have to look at the Open or Select Licenses because it might be better off to have some in reserve.

I have a quick question that I have been trying to get answered. I have searched through the net but have seen different answers. I was told by a coworker that when a MS Office License purchased, the same registration number can be used in up to 3 computers. Meaning that with the purchase of one license three computers can us MS Office. Is this correct? On a side note, i have been purchasing licenses for my company every other month. Is there discounts for this or only if bought once in a bundle? Please let me know so I can save face or have a valid answer for my coworker. Thanks

Hello, I ran into an issue that has had me confused as to whether there are any real laws in the WWW. The company I currently work for sales documents from a publisher. We have the exclusive rights to sell these documents. The problem arose when a site was created selling our documents at less than half the price. We tried running the WHOIS search but not information is given. I got the name of the company where the domain is registered and their IP address. I wrote to the company where they are registered and was told that since the files are not hosted on their servers they are not responsible. I ran the WHOIS search again and saw that their IP has changed. It seems like every couple of days they change their IPs. I am clueless as to how to get information on the owner of the site or who to at least shutdown the website. The VP talked with our company's lawyer but it is useless without knowing who the owner of the site is. The FBI and IC3 are pretty much a joke when it comes to copyright infringements. Please let me know what idea you think we can try. Thanks

Thanks timg. It is probably not worth the hassle. I have had issue with QuickBooks data being corrupted by lost of connectivity. It certainly was not fun and I think it is best to avoid a solution that will have that risk. Thanks again

I will certainly give those suggestion a try. Now I have been urging the company to get a hardware firewall but was never really taken into account. After many days of working on it I was able to start up their dead SonicWall TZ 170. It is up and running fine now. I know that SonicWall itself overs VPN, does anybody have any comments or suggestion on that? Would it be a safer option to use the SonicWall for the VPN? One more thing. Do you guys know if through VPN a user can work on QuickBooks locally on her laptop and just update the changes in the server? I am asking because I have a coworker who detests having to log in remotely to her pc to use her QuickBooks due tio the lag. I'm not sure if there is a way around this but I was thinking of a local Quickbooks with just the file being update on the remote server.

Thanks for the response. We currently have a T1 for the iphones and a business DSL for the internet. I wanted to use one of the server for the VPN while the other for the local. I am not sure if it would be best to share the T1 or the DSL. Also, most of the users in South America are not using Windows 7 or Vista. The majority are using Windows XP. I had read of a program called OpenVPN where a person used it to back up his remote pc. I want it to be done with the least user interaction. Im thinking of giving that program a try.

Hello All, I have a couple of issues that were brought up in a meeting in my company. We have a server primarily working as a file server for local users. The issue is that there is a second company which is under the same branch. The problem is that the employees are located through out South America and Asia. There is no central location for these users. So far all their data and information is on their local pc and not really backed up. I was thinking that we can use our second server, which is not being used right now, to back up those users information. I was thinking that with a SonicWall 210 they can VPN into the server and thus backup their items. Please let me know if my thinking is correct or if there is a better solution. Your opinion would be real helpful. Thanks

Hi all, my bosses wife just got a Mac (not sure which one). The thing is that she backed up all her photos, music, and some docs (not pertaining to the business at all) using WD Sync to an external HD. Now she wants me to move that data to her new Mac. My question is if any one knew, whether WD Sync can be open on the Mac to retrieve this data? Let me know what you guys suggest thanks.

Thank you all for your response. The information I have received from you guys has open a whole new door to possibilities i didn't know where there. I have much research to do as I had no clue before what an HTPC was. I will make my decision after much research and talking with my better half. I would like to take on the challenge of building it myself but am a little hesitant. But the knowledge gained over all might make it worth it. Thanks again

Hello, I am currently using my Xbox 360 as my primary gaming console. I just bought 55 inch HDTV and am in the need of a blue ray player. I have always wanted to step away from gaming consoles and move onto PC as my main source. I was thinking that it should be able to play the latest games and be able to play blue ray movies. At the same time I know that there are pc’s available with an HDMI port (Would this be best to provide 1080p quality from blue ray?). My question is whether or not it is reasonable to set up a pc as my entertainment center? If so, is it better to built one or buy one fully built? Also, if it is to buy a built one what would you guys recommend that is not going to cost me an arm and a leg. Thanks