New staff ICT handbook - Any ideas

[has]

Hi all,

I wanted to find out how you inform your new staff about how they should be using the schools ict equipment/services or whats available?

 

Our school provides staff with a small handbook with school information and also individual departments have their own handbook/guide. I started to give a 2 page introduction to all new staff regarding do's and dont's but theres so many items that need to be covered.

 

I recently found out a staff who'd been working at the school for over a year, didnt even know the school had internal media site where staff can upload videos for pupils to watch.

 

Even when i started at the school, nothing was given to me other that my login details and a quick overview of the servers and their roles.

 

Would anyone like to share how they have done their handbook? Is it a standalone or incorporated into schools handbook? Do you provide a induction service?

 

Thanks in advance.

[dobsonl]

When I started at our school, all I got was a login (plus admin details) and that was it! not even this server does this and that.....

 

Now when we have new (non network admin) staff they each receive a separate "ICT Guide" which must have about 20 odd pages in it now covering most things that we regularly get asked about from key combinations to toogle laptops, how to log support calls all the way through to printer mapping and accessing school resources from home.

 

Staff really seem to appreciate it and we just update the guide throughout the year and when we know there is a new person joining we print the book out and bind it together for them.... even if they dont read it and then ask for help, we can refer them to page X for details

Edited October 5, 2012 by dobsonl

[FN-GM]

When I started at our school, all I got was a login (plus admin details) and that was it! not even this server does this and that.....

 

Now when we have new (non network admin) staff they each receive a separate "ICT Guide" which must have about 20 odd pages in it now covering most things that we regularly get asked about from key combinations to toogle laptops, how to log support calls all the way through to printer mapping and accessing school resources from home.

 

Staff really seem to appreciate it and we just update the guide throughout the year and when we know there is a new person joining we print the book out and bind it together for them.... even if they dont read it and then ask for help, we can refer them to page X for details

 

Would you mind if i took a look please?

[has]

When I started at our school, all I got was a login (plus admin details) and that was it! not even this server does this and that.....

 

Now when we have new (non network admin) staff they each receive a separate "ICT Guide" which must have about 20 odd pages in it now covering most things that we regularly get asked about from key combinations to toogle laptops, how to log support calls all the way through to printer mapping and accessing school resources from home.

 

Staff really seem to appreciate it and we just update the guide throughout the year and when we know there is a new person joining we print the book out and bind it together for them.... even if they dont read it and then ask for help, we can refer them to page X for details

 

Could you put a link on here?

[dobsonl]

PM me your address and i shall send it across to you

 

Just seen Has has requested it as well! I will upload it as soon as I can

[robmal]

I would really appreciate seeing a copy too (without compromising your network 'state secrets' of course!)

 

Things much the same here and I know it would save us a lot of grief to have a document such as yours

 

Cheers

[newpersn]

Can i third that please buddy.

 

I pay you in educholcolate and educoffee

[victory2012]

that would be very useful document if i could get a copy?

[Sylv3r]

We dont have a handbook as such, but we get all new staff in on an induction day before they start in September and I generally get an hour with them going through our network and what it can and can't do. I've thought about putting together a handbook as such, but felt they wouldn't bother reading it.

[jamesreedersmith]

Yes please - would love a copy!

[robmal]

We dont have a handbook as such, but we get all new staff in on an induction day before they start in September and I generally get an hour with them going through our network and what it can and can't do. I've thought about putting together a handbook as such, but felt they wouldn't bother reading it.

 

I also get an hour with new staff, but they have so much to contend with at the start of the year that they are more worried about their timetables and everything else. They sit there, activate their accounts and everything else they forget! A handbook was on my list for this September, but refitting 15 classrooms kinda took my attention away over the summer and I never did it!

 

They won't read it right away, but will surely look at it when questions they ask are answered with - "look at the Handbook I gave you!"

 

Had naturally thought of putting it on the Portal, but they would need to know where it is and so a printed copy might be kinder for new teachers! I would have no mercy with ones who have been there a while tho!

 

robmal

[bobkerr]

If you are happy to share I too would like to have a copy.

 

Bob K

[pritchardavid]

Wouldn't mind a look too

[gsk]

Hi all,

I wanted to find out how you inform your new staff about how they should be using the schools ict equipment/services or whats available?

 

Our school provides staff with a small handbook with school information and also individual departments have their own handbook/guide. I started to give a 2 page introduction to all new staff regarding do's and dont's but theres so many items that need to be covered.

 

I recently found out a staff who'd been working at the school for over a year, didnt even know the school had internal media site where staff can upload videos for pupils to watch.

 

Even when i started at the school, nothing was given to me other that my login details and a quick overview of the servers and their roles.

 

Would anyone like to share how they have done their handbook? Is it a standalone or incorporated into schools handbook? Do you provide a induction service?

 

Thanks in advance.

 

What have you got in the way of an internal media site?

[has]

Its a php web application for staff to upload video and lets pupils and other staff watch it. The link to site is here

 

Is there anyone who would like to upload their own ict handbook for staff?

[Edu-IT]

Wouldn't mind a look either. :-)

[dobsonl]

Hi All,

 

A link to our document for looking over https://www.dropbox.com/s/uvxrahw6822kkkr/new%20staff%20guide.docx

 

Unfortunately one of the other techs have it checked out at the moment as they are adding loads of windows 7 stuff but got an older version for you all to see.

 

Luke

[has]

Very much appreciated. It'll give us an idea how we should do ours.

Thanks again.

[dobsonl]

No problem, feedback will be greatly received like i say it is going through a re-work as the network has moved on since that version

[pritchardavid]

link doesn't work

[dobsonl]

It would appear that dropbox is having problems tis morning.... if you send me your address ill email it over

[RJohnson91]

We make a 'hand book' which consists of

 

> A simple map of where our office is.

> Pictures of me, my manager and my collegue.

> A page with spaces for them to add their passwords for Fronter, Computer, Email and codes for copying etc.

> Information on how to log a job, using the spiceworks helpdesk e.t.c

> Information on downloading Microsoft Office through the school

> Information and school loggins for skydrive.

 

 

All in a handy little booklet

 

It very nice to be able to give it out rather than have new members of staff spend hours asking about the simple things

 

Ryan

[davipton]

Hi All,

 

A link to our document for looking over https://www.dropbox.com/s/uvxrahw6822kkkr/new%20staff%20guide.docx

 

Unfortunately one of the other techs have it checked out at the moment as they are adding loads of windows 7 stuff but got an older version for you all to see.

 

Luke

 

 

Thanks for this, this will certainly help me focus on what i should include in a guide.

 

Thanks,

David

[armadillo]

Hello davipton, can you please make the dropbox link active again; I would like to take a look at the staff guide document please.

Thanks in advance.

[davipton]

Hi Armadillo,

 

Below is a link to the document. Hopefully this will work!

 

Can i stress that this is not my work in the document but a fellow EduGeek member who publicly shared this us a couple of years ago. I did want to use this a guide to write my own Staff ICT Handbook but just have not got around to it yet.

 

https://www.dropbox.com/s/j0u67eln27u0ehf/new%20staff%20guide.docx

 

I will leave this up for a while so people can access it as required. If the originator happens to come across this post and would like me to remove this, please feel free to message me and i will remove immediately.

 

Regards,

David