gumbygaz Posted January 4, 2021 Posted January 4, 2021 Morning Anybody else having issues with Teams video breaking up this morning. Never usually have any issues, so assuming it's just every school doing the same thing as us?
Cat_Jam148 Posted January 4, 2021 Posted January 4, 2021 Yep, got similar issues over here - also noticed that our admin centre is running very slow. Looks like Microsoft is sweating a bit this morning. 1
nikaso Posted January 4, 2021 Posted January 4, 2021 Having issues with Teams microphone and video stopping working randomly and admin centre is running like an asthmatic sloth. 1
Patrick Posted January 4, 2021 Posted January 4, 2021 We are having issues with the admin center. I locked the students accounts over christmas and it's proving tricky to enable them! They aren't in till tomorrow so i'll try it tonight when the demand has dropped.
gmonks Posted January 4, 2021 Posted January 4, 2021 Admin Center has been very slow today and at times unusable.
andyt57 Posted January 4, 2021 Posted January 4, 2021 I'm having problems too. It timed out adding a user and now won't open the Admin page at all!
Guest Guest Posted January 5, 2021 Posted January 5, 2021 Is anyone still having issues with Admin Center? It won't open at all here
kennysarmy Posted January 5, 2021 Posted January 5, 2021 Staff are complaining about TEAMS performance - specifically sharing Powerpoints :/ Is it our broadband or a national issue today?
webby74 Posted January 5, 2021 Posted January 5, 2021 Is anyone still having issues with Admin Center? It won't open at all here Yep we are. Cannot load specific pages with admin centre. Having to log off and back in again! I have got loads to do within Admin Centre too... Plus Teams Reports isn't loading data from yesterday either.
smarties11 Posted January 5, 2021 Posted January 5, 2021 Staff are complaining about TEAMS performance - specifically sharing Powerpoints :/ Is it our broadband or a national issue today? National issue. We're running all of our lessons live over Teams today and many staff are seeing the same issues. We've advised them to share the PowerPoint window instead, this is working for most but some can't see any open windows to share, so the only answer here is to share the desktop with a hefty data protection warning given! The other issue we are seeing is recording is very intermittent. It is failing first time but often working second or third, but then for some it says 'failed to upload to stream' when the lesson ends. Even though it should be saving to Sharepoint?! Heard similar reports from one or two local Schools 2
kennysarmy Posted January 5, 2021 Posted January 5, 2021 National issue. We're running all of our lessons live over Teams today and many staff are seeing the same issues. We've advised them to share the PowerPoint window instead, this is working for most but some can't see any open windows to share, so the only answer here is to share the desktop with a hefty data protection warning given! The other issue we are seeing is recording is very intermittent. It is failing first time but often working second or third, but then for some it says 'failed to upload to stream' when the lesson ends. Even though it should be saving to Sharepoint?! Heard similar reports from one or two local Schools Let's hope it settles down and things improve - 6 weeks of this won't be fun!
smarties11 Posted January 5, 2021 Posted January 5, 2021 Let's hope it settles down and things improve - 6 weeks of this won't be fun! Let's hope so! It's working great otherwise, video and sound are fine etc so hopefully just a bug for them to fix. Still not showing on O365 service health though!
lmgtfy Posted January 5, 2021 Posted January 5, 2021 (edited) Lots of moans here of PowerPoint sharing not working and general lag. Microsoft hardly ever seem to update the service health everything is always either fine or an incident about a different problem your not even having! Of course its ICT's fault though must be our system and or capacity! Edited January 5, 2021 by lmgtfy
LeMarchand Posted January 5, 2021 Posted January 5, 2021 Anyone having users getting the "Ask your Admin" screen when they try to sign in?
DarkMaster Posted January 6, 2021 Posted January 6, 2021 running like a bag of spanners here today, working great yesterday
LeMarchand Posted January 6, 2021 Posted January 6, 2021 Anyone having users getting the "Ask your Admin" screen when they try to sign in? Solved this - silly me for expecting just assigning licences to Students to be all that was needed, and sillier me for assuming that staff might have tested before it was actually needed.
sister_annex Posted January 6, 2021 Posted January 6, 2021 Running like treacle here, but only seems to be certain parts. Meetings/ Calls/ Chat etc. seem to be ok (apart from a couple of Screen Sharing niggles) but assignments and just general navigation are proving problematic. We're not getting the blame as such but obviously most calls end up here and people get frustrated when we say it's not something we can fix. Either way it's been reported to MS, if they decide to do anything with it. I'm guessing that the massive increase in use over the last few days has introduced some throttling somewhere.
DarkMaster Posted January 6, 2021 Posted January 6, 2021 logged a call with microsoft, but it is our fault not theirs. although it seems to be better now
smarties11 Posted January 6, 2021 Posted January 6, 2021 We're also seeing slowness today with assignments, meetings are OK apart from the issues still present from yesterday with powerpoints and recording
nikaso Posted January 6, 2021 Posted January 6, 2021 You would think after 10 months of lockdown they might have spun up a few more servers!
lmgtfy Posted January 6, 2021 Posted January 6, 2021 Yea lots of recordings failing to upload to OneDrive today. A few PowerPoint sharing issues. Has anyone had it that they cannot use the button "Don't allow attendees to unmute" just appears to be missing in some meetings.
gmonks Posted January 6, 2021 Posted January 6, 2021 (edited) Had problems today with lots of live lessons. Bad quality/ sound not working. - - - Updated - - - Yea lots of recordings failing to upload to OneDrive today. A few PowerPoint sharing issues. Has anyone had it that they cannot use the button "Don't allow attendees to unmute" just appears to be missing in some meetings. The "Don't allow attendees to unmute" button option is there to set, but when the meeting is in progress, a presenter doesn't seem to be able to unmute attendees. Edited January 6, 2021 by gmonks 1
networkmanager Posted January 6, 2021 Posted January 6, 2021 We have also been having some issues with Teams since yesterday; intermittent drop outs every now and again. It seems to happen around peak periods in the mornings or mid day.
chaplic Posted January 6, 2021 Posted January 6, 2021 If you are on VPN, make sure the AV ranges (rule 11 here Office 365 URLs and IP address ranges - Microsoft 365 Enterprise | Microsoft Docs ) is spilt tunnelled so that it goes direct from the client Similarly, if you're behind a proxy put exceptions on your firewall to route to these destination and ports directly (you dont need to configure anything client side teams will figure it out)... it will drastically improve video.
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