Free School Meals Email - Anyone had it yet?

[mitchell1981]

Hi All,

 

Apparently an email is arriving with voucher codes for Free School Meals today from a company called Edenred. My Head has asked me to check the junk for it as it hasn't arrive yet.

 

Has anyone had it yet, and if so, can you confirm what email address it comes from?

 

Thanks.

Edited March 31, 2020 by mitchell1981

[Edu-IT]

No, nothing yet.

[Meldrew]

I'm still waiting too. :-(

[gh5000]

Have you paid money for them?

 

How is their system working. Our schools have used Wonde.

[andy_b]

https://www.gov.uk/government/publications/covid-19-free-school-meals-guidance/covid-19-free-school-meals-guidance-for-schools

[Meldrew]

did anyone receive this yesterday? It was supposed to come yesterday, sent to the email address that the DfE has on record for the school, but I can't see it...

[Edu-IT]

A lot of schools haven’t had it yet but no reason why.

[HPlum78]

They only started getting them out at just after 20:00hrs yesterday....

[HPlum78]

Also going to the email address that the DFE have on file so you best get that dug out. The individual schools not the MAT so if you have a number of schools you are going to need the DFEs mail address for each of your schools. Edited April 1, 2020 by HPlum78

[mitchell1981]

Looks like we have it now. Came through about 11:00 this morning from: [email protected] in case any one else is looking for it.

[GrumbleDook]

We've had schools asking about due diligence and so have some LAs we work closely with. Hope to have something out on the Education Data Matters site by tomorrow.

[Meldrew]

Ours came through at 7.10pm last night. Based upon the 'you will receive an email on the 31st March' we've been asked to check all over the place to look for the email, as 'it must be there somewhere!' when in actual fact it hadn't been sent at all...

[TheManFromIT]

Not recieved our email yet.

 

"If you have not received notice from the DfE by the 2nd April, then you should email Edenred: [email protected]."

 

Just tried, bounces straight back. Address not found...

[MS2011]

We are still waiting as well.

[Disease]

Received ours on the 31st, looked like spam so I accidentally deleted it

 

Restored it today

[TheManFromIT]

Found our email. Head had read it, then deleted it.

[DrBeaker]

Found our email. Head had read it, then deleted it.

Via a message trace check?

[HPlum78]

Nah TheManFromIT is the head teacher :-p

[elsiegee40]

Warning about the cost of calling Edenred!

 

That’s a premium rate number charged at 13p per minute. A school,has been hit with a charge of £89 for a single call!

 

[southhamster]

Thanks @elsiegee40

 

Oh dear, guess who our Business Manager called on her mobile first thing this morning, about an hour before I forwarded this to her.....

I did say she should subscribe to edugeek!

 

Warning about the cost of calling Edenred!

 

That’s a premium rate number charged at 13p per minute. A school,has been hit with a charge of £89 for a single call!

[ATTACH]57543[/ATTACH]

 

[fiza]

Has anyone tried to upload a CSV file onto the site? How long does it normally take? We have a list of only 24 rows and it is stuck on "please wait while we upload and validate your file request" for at least 15 minutes so far.

[HPlum78]

As with the Tesco EV site, i have written a PowerShell script (well function) that connects to the site using the codes they supply selects the voucher fills out all the details on the site then the voucher is mailed to a mail that is setup so that someone can mail them out (this is due to the data, as others have found sending out codes and emails that are in your MIS systems may mean that someone else get a ~£30 voucher, hence the reason that they want them mailed out!)

 

happy to share if anyone needs a similar solution.

[Edu-IT]

Mailed as in posted?

[HPlum78]

@Edu-IT Yeah mailed as in posted! Too many data issues but I have had a few CFOs saying the same data is not reliable enough (even after a recent data sanitising process at one school!) problem is you cannot force people to keep there info up to date...

[Ernie]

We are still trying to upload just keeps spinning. Is anyone else having this problem? We use smoothwall and have added the site still no success.

Any Thoughts

 

Progress of sorts....

The information has been uploaded but has hit a wall. With the bulk vouchers there is an error when you try to put it through for payment.

Any Thoughts

 

Thanks

Ern

Edited April 9, 2020 by Ernie