Schools Broadband In-line Filter down?

[caffrey]

Same here, helpdesk promised patch that will fix this for good next week .. hope they succeed... these few weeks have been challenging and staff haven’t been impressed with us switching over to SBB ...

 

Yep, I've been getting stick too, but I tell everyone it's not my fault - been getting the captcha thing all day today

[MrWu]

Unifi \ NPS does work - I have it working here

 

Get Shaun the NOC engineer on it, I got fobbed off and blamed so much getting this working and he fixed it in an hour, it's to do with the accounting packets needing the SBB bit adding on e.g NAME+ @NSW-00000@00000 which can only be done on their side

You also need generate class attribute setting to false in the radius attributes of your connection request policy

 

Brill, thanks for that ! That’s good news it’s possible, can’t find any good docs anywhere !

[andy_b]

Webadmin not working and wagent not reporting in

[MrWu]

Same here, since last night!

[sippo]

Yep. It's shocking. Super super slow.

[caffrey]

Admin broke here too,

 

*edit* I'm not in the school today but I've just had an email from my technician about wrongly assigned groups with the wagent..

Edited November 5, 2019 by caffrey

[sippo]

I find the whole netsweeper system absolutely shambolic. They want to move some of our other schools from lightspeed but I am refusing to do that until they resolve these issues!

[caffrey]

Yeah, I'm disappointed too with it all - the recaptcha thing is embarrassing

[mproffitt1983]

Pretty slow console access this morning too. Even more concerning - we appear to have no filtering at all today.

[andy_b]

we have filtering.

 

But I am sure some sites that were previously blogged became unblocked - however can't be sure that wasn't due to another change.

 

I did manually block them yesterday, but that doesn't seem to have worked....

 

oh and now the webadmin has gone slow.....

Edited November 6, 2019 by andy_b

[mproffitt1983]

We have access to Facebook, 888.com, betfair etc from our 'No-Internet', 'Pupil' and 'Restricted web' groups. Thankfully Sophos is blocking the really serious stuff.

 

The NetSweeper webadmin shows no traffic at all leading to believe nothing is being filtered or reported.

[andy_b]

there is something not right. Filtering is not applying as expected.

[andy_b]

There is a parent case open.

 

Sophos AV is blocking for us. But without Sophos we can get to some unsavoury sites....

[jhothersall]

We used NetSweeper via BTLS and no issues here ...

[andy_b]

Seems to be fixed now.

[andy_b]

Still working ok today.

 

Keep checking every now and again to see if we are still getting filtering as expected. Bit annoying...

[mproffitt1983]

All good here too.

[andy_b]

Webadmin slow.....

 

Users reporting youtube is blocked (we unblock it for staff and pupils...) but I can't check as Webadmin no load.....

Edited November 8, 2019 by andy_b

[Primus]

It's a really high quality service...

 

The lack of filtering is particularly concerning.

[DalekSec]

Has just gone down for us, and our sister site....

[nathan]

It's a really high quality service...

 

The lack of filtering is particularly concerning.

 

There hasn't been a lack of filtering, there has been a lack of identifying users filtering levels. i.e staff are being put into pupil levels.

[Primus]

We have access to Facebook, 888.com, betfair etc from our 'No-Internet', 'Pupil' and 'Restricted web' groups. Thankfully Sophos is blocking the really serious stuff.

 

The NetSweeper webadmin shows no traffic at all leading to believe nothing is being filtered or reported.

 

@nathan see above.

[nathan]

@nathan see above.

 

Strange, we haven't got that or ever had that. Of course that is serious.

[sippo]

We are still getting 'are you a robot' issue. Not sure they know how to fix it...

[nathan]

We are still getting 'are you a robot' issue. Not sure they know how to fix it...

 

i think it's when they remove some of the clusters, too much traffic through a small number of clusters.