SchoolsBroadband

Hello everyone, we've a special offer on at the moment for a full 1Gbps Virgin Media Leased line for only £750 install and £2,995pa on a 60 month term. That's a 5 hour fix with guaranteed speeds 24/7/365. It's open to both primary and secondary schools and can be used in conjunction with any of our firewall, filtering and UTM products if required. It's available in 95% of Virgin Media areas. Please call the team on 0 11 33 222 333 or email [email protected] and we'll get back to you asap. Circuit needs to go live before 1st April 2027. Offer open until 1st September 2026. Thanks Dave

So the issue is that Apple have decided change security settings when using Google. By default we block rather than allow some IP ranges unbeknown or uncategorised to us. It appears Apple are using some new IPs to work with Google. We have figured out what this is and will be allowing the relevant IPs shortly once we've finished with testing which is likely today or early Monday. If other companies netsweeper or security services weren't affected then they will have different security polices to our own. Thanks Dave

Well I can assure you all we haven't changed anything. Our NOC team are investigating in conjunction with our vendors. At the moment we are recommending customers don't upgrade to that software revision. We have a status update on our portal our customers can follow. Thanks Dave

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Cheers @tom_newton, yes we can do agent based filtering and NClient. If you get in touch with your AM they can help you. Thanks Dave

Hello @Alastairb25 We can do Starlink via our infrastructure so your firewalling and filtering still work or we can simply add a port that runs NAT on the Mikrotik router that doesn't touch our ISP infrastructure. There are pro's and conn's of doing both. If you give your account manager a call they'll probably get one of our Technical Account Managers to call you back. Thanks Dave

From memory I think Fortinet disabled always on VPN from their free version of Forticlient. If you can want it nailed on your need to buy the paid for version and then it can do what you require by forcing all traffic via your FortiGate device and applying a filtering policy. Dave

Red Dwarf when I was a teenager was THE thing to watch on BBC 2 each week. Some of the best comedy around. A very sad day.....

Morning Alastair, no issues we are aware of. If you'd care to DM me the ticket number I can have a further look with my support manager. Thanks Dave

Starlink is great. We've dozens of schools using it. We can supply schools with Satellite connections and csn even failover your main lines ip addresses too. If youd like a quite for one do let me know. Cheers Dave

Morning everyone, we have a number of customers that have Starlinks boxed away for use in case of emergencies so I wanted to highlight the below communication we've had from Starlink otherwise you may have a Starlink that just won't work if you came to deploy it and you haven't upgraded its software. This isn't just the Starlink service that we provide but if you've bought direct from Starlink too. Thanks Dave Software Update Required An important software update is required for your Starlink kit. This update is part of ongoing improvements for security, performance and reliability. To receive this update, please follow these simple steps: If it isn't already on, plug in your Starlink and place it outside. You do not need a perfectly clear view of the sky to receive the update. Once powered on, your Starlink will download the available update and prompt you when its ready to install. This should take less than 15 minutes. It is critical you perform this software update before November 17. After that date, your Starlink will be unable to access the Internet until the update is completed. For additional help, please contact support. Note: You do not need an active service line to complete this update, and you will not be charged at any point during this update. These Starlink terminals must be updated: YOUR TERMINAL ID HERE To find your Starlink Terminal ID, open the Starlink app, go to the home screen, scroll to the bottom, and select "Advanced." It's listed under the "Starlink" section as the Terminal ID.

Try send voip out of one connection only rather than by and kind of load balancing. Id suggest you have phones on their own vlan too so its easy for the smoothwall box to identify them and create a policy for them. You could try so that via either connection too to further test where the issue is. Dave

I use Qoria for my daughters home phone and laptop.

Can we not just install another broadband line next to the existing one? The wiring will likely already exist so no additional cabling. Alternatively you could use a Starlink which can be done on rolling 30 day contracts. We can offer both the above with or without security and filtering. I'd be happy to check out what broadband availability you have and investigate the ease of install for you. Thanks Dave

We've something new coming very shortly. I'll send you a DM. Thanks Dave