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That's right bing or other search engines are working as expected. On the iPad's that are being affected for us i've changed the default search engine to bing for now while trying to get it resolved.

Think i'll log a call too then in the hope that it highlights a wider issue and gets looked at quickly.

Is there anyone else experiencing issues where since updating to iOS 26.5.2 Google services are in accessible on a SBB connections? We've done plenty of testing and the device is fine on unfiltered connections and also many other iPads are fine on other iOS versions. The only difference I can spot on the affected devices is the difference is the iOS. TIA MicrosoftTeams-video.mp4

Does this feature actually work on Lightspeed? I've set a new layout at organisational level and trying to apply it to a group i have set up, students, It's just not applying at all. TIA

Many thanks all! Lots to digest and lots to think about in terms of where to start with it all...we obviously have a lot of the core information and processes documented, but needs bringing all together in an easy to read format.

Do you maintain any online or written administrative documentation (e.g., a handbook or knowledge base) that includes links and details about all the connected services and websites used to manage your IT environment? If so, I’d be interested to know how it’s structured and where it’s stored (web based/printed etc)

Have you managed to sort tha startup script? Works? We're finding auto signing in just is a problem

Was this the article on Papercut you found? @Simcfc73 We're in a situation where authentication for staff isn't smooth in the way we'd hope. They have to re authenticate each time they log on which in Edu we can all appreciate the amount of moans we'd get back as an inconvenience... we haven't scripted anything as yet, we are on Entra and setup SSO though.

Can see it being a replacement for the iPad roll outs within schools, much more aligned to being a better overall student device with build quality to match. It would be interesting to know more about the management of these devices with whatever MDM you have. Might have to get one in for testing......

To update this thread, SBB managed to find the issues and have resolved them. It was caused by packet duplication. Many thanks to them for sorting the issues out. It took longer than i'd hoped after escalation to a more senior engineer who identified the problem and resolved it.

Calls are so poor in quality on the main line, that we have the school using their fail over line which works fine. As of today calls made by the school are the issue. Incoming and internal calls are fine.

Firewall is with the ISP. We've ran a diagnostic check both on the fail over and main line using Xelions software. All that it showing is an issue with the Jitter connection. Some further changes have been made and ready to test.

Morning, I have an ongoing issue that is causing many frustrations and wonder if anyone can offer any advice after going back and forward to SBB? We have SBB as our ISP and a Xelion VOIP system. Fail over line (80/20) VOIP works fine, yet on the main leased line (sky 1gig) we have an unusable phone system. We also have the same setup at another school and all is fine there, yet SBB can't get to the bottom as to why there are issues on the leased line at the other site. TIA

Further to adding to the thread a little while back these issues have us pulling our hair out with no consistency and it simply not making sense. We have one Promethean panel that just won't stay on consistency for the poor class teacher. We've swapped cables, PC's, rebuilds all on various devices. I had a community alert off Promethean which sparked my curiosity to check their forums and low and behold found this thread So there is a known issue which Intel and MS are working on right?

Is there any stipulations either by the DFE or others that require the head offices to have school level filtering in place for their broadband connection? TIA