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Posted

I installed Windows 10 on 31 computers in our ICT suite in the summer holidays, all 2 years old and working well. Since then 7 hard drives have failed. I also recently installed Windows 10 on on of our office machines a few weeks ago, 12 months old and never had any problems, and the hard drive on that has now failed too. Thankfully they are still all under warranty, but I am concerned that it may be more than bad luck as I have never had this problem with any of our PCs running Windows 7. Also if you Google Window 10 and hard drive failure a lot of similar stories pop up.

 

I'm don't understand how software can cause hardware failure on this scale, but I'd be interested to find out if any other schools have had similar issues. We can't afford to keep replacing hard drives at this rate once the warranties expire!

Posted

We had 38 Patriot (Torch) Drives die, not from Windows 10 but shortly after being built with Windows 7. We have used lots of Sandisks & Kingston drives in the last 6 months that have had 0 issues.

 

A lot of hard work later and we have replaced all Patriot drives for Sandisks + Kingston SSD's again. Patriot's out the window and money back in pockets.

Posted

Did you upgrade or start from scratch?

 

I only ask because I had an issue with a machine I upgraded where thousands of folders were being made in the root of any disc put into the machine to the point where I had 250k+ folders in the root of C and it was hammering the disc all day long. I could never find a solution so I formatted the machine and installed 10 from scratch and the problem has never come back. It's probably not related but thought I would share in the off chance you have seen something similar.

Posted
I just think it's pure bad luck to be honest. Odds are you bought the SSDs or PCs themselves in a batch and the unrelated Office PC again could just be a co-incidence.
Posted
I've been doing a rolling upgrade of our PCs to windows 10 since July 2015 and I haven't had any HDDs fail yet, don't have any SSD's here though.
Posted
The more full the ssd drive is the more problems it may have, some old drives with bad firmware broke completely, an upgrade will use up quite a bit more space. Or it's just a coincidence
Posted

Have you updated the firmware on those SSDs? We haven't had any issues with our Windows 10 deployed PCs. I wouldn't put too much stock in those search results. There is too much guessing. People are quick to blame one piece of hardware or software when actually they performed little to no troubleshooting. Some of them could have been running disk defrag utilities too not knowing they are unnecessary (and potentially harmful) for SSDs.

 

Anyway, I think you can use the Kingston SSD Toolbox to check for/update firmware as well as see the drive health info.

 

Kingston SSD Toolbox

Posted
They were all upgraded from Windows 7, so this might be something to look at. Some of the failed SSDs were in units that were overheating to the point that they were too hot to touch. I will try clean installs to see if it helps.
Posted
Some of the failed SSDs were in units that were overheating to the point that they were too hot to touch.

I don't think the heat has helped. 2.5" SSDs shouldn't get that hot. :eek:

Posted
Yes, they can, @AjitK29 . The way an OS reads/writes a file system can certainly exacerbate/catalyse failure rates in drives. See the old Deathstars for instance. They were absolutely BULLETPROOF in all but Windows systems - even Linux reading windows file systems didn't cause failures the way they did.
Posted

All the internal stuff that affects SSD life such as cell wearout and block erasure are basically hidden from view, so it's nearly impossible to find out how a SSD fails. The SSD manufacturers seem to want to keep all their internal operations secreted away from view.

 

Clearly an SSD must do some sort of internal operational lifespan logging to keep track of cell failure rates and block erasures as the drive is used, but I know of no way to access that logging.

  • 1 year later...
Posted

well, from my reading over the years on SSD, every single read/write operation actually degrades the drive. This may explain many things. Pertaining to windows 10, look into superfetch and a few other services, and you will find the DISK operations in 8 and 10 are constant and can go upwards up to 100% constantly. This makes a machine feel like it has a virus like older days when it was your processor at 80 90 100% and all your memory being used up due to spyware and viruses. But now, it's not a virus, it's windows 8 and 10 with the notorious disk usage, though IMHO windows 10 is the ultimate spyware software now. lol.

now of course since windows 10 believes it is constantly optimizing your drives, is this good for SSD? We hear many yes/no on the internet don't we?

Posted
Kingston Hyper X

 

Thats your issue then!

 

Kingston is like a tesco value SSD. Horrible reliability. Use Intel, and only Intel with SSDs.

Posted

I had an issue on a Win8 laptop a while ago where the HDD activity was maxed out at 100% permenantly.

 

Not sure if it's the same issue, but might be worth checking as this would obviously shorten the life span of the drive.

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