sunny88
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Occupation
mis technical support
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Location
UK
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we have similar here. ESS gave a list of URL to whitelist. We have done this all and still get the same. Also actioned the Browser Keep alive url they provided. I believe its a ESS issue, but ESS always blame the network.
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Hi Have another reports issue here. ESS support dont seem to be providing a solution. CWP3 has been run. The school whitelisted all URLs.
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Hi, Have the following on Excel on a few schools. Support with ESS have not found the issue. Any ideas. Error 1004:Pastespecial Method of range class failed error message when trying to run any SIMS report to output to excel
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Hi Does anyone have issues with Arbor emails always going to Quarantine. I then always have to release them. We have done the DMARC that arbor require. But the issue seems to be that because Arbor sends emails to people on behalf of the domain. Our rules flag it up as spam. Is there a better way to configure Arbor to send emails.
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ESS have told me that CWP2 fixed this,
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Consolidated Workstation Patch 3 was meant to fix this. But we still get schools with the error. Is the fix to whitelist the urls/i.p
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Hi Has anyone got issues with thrid party apps. have had a few schools today report third party apps do not sync, T2- MISSYNC, Xporter. All passwords log me into sims, just these apps say invalid username/password.
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Hi Any update on this. I have a school that CPU is at 90 percent. As soon as i stop SSM then CPU goes to 14 percent. ESS have advised to Stop DEX. But that will stop Next Gen sync.
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Hi We have the setting for Under 18 on for pupil accounts, but when accessing YouTube, Users get the YouTube is blocked for Under 18s. Users have to sign out of The browser or go incognito to use it I have tried all settings to get this to work. Does anyone have ideas on this. Turning under 18 off not an option.
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Seems right, One of our schools logged in at 6 am and got the error. After 7am it was fine. Ideally the server needs to stay up every thursday
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Error was still happening this morning for one school. They report the patch didn't resolve it. Then they report it fixed itself at 7.15am. Have another School that still has it for FMS today
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So they are re deployable Mutiple times
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Are these the same patches as last week, or are you releasing new ones in solus3 to all
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I tried it on a case I had and it worked. Also the school that had the issue with FMS reported it to us 2 weeks ago. I couldn't log a call to ESS, as no access on their new site. Applied the patch today and that school resolved it self. So this issue has been in the background. We have not had any major FMS calls today. Sims was more of an issue today.
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Hi, We have not had reports of FMS, If this patch is applied and the school don't have issues, Is it likely to cause an issue in sims/fms. Just wondering if it can be deployed site wise to stop calls
