dry Posted February 2, 2015 Posted February 2, 2015 Got a junk email today from a random supplier who's got my name and email address somehow. Fairly average pricing- nothing to write home about. Email was littered with grammatical and spelling mistakes. One highlight: I have the below HP & Dell Refurb that I am supplying to School, Collages & Academies. Email deleted instantly, but got me wondering how much of an impact correct spelling/grammar has on your choice of supplier. To me it seems unprofessional and shows a lack of care- if they don't bother to proof-read an email/use a spellchecker. (no doubt I've made several grammatical/spelling errors in this post!)
elsiegee40 Posted February 2, 2015 Posted February 2, 2015 (edited) Yes it does. Particularly when it was a flyer from a book company that landed on my desk. I sent it back to them with the first third corrected for spelling, punctuation and grammar corrected. It was terrible! I got a phone call from an appalled MD and £100 of free books for the school for doing so. Edited February 2, 2015 by elsiegee40 3
synaesthesia Posted February 2, 2015 Posted February 2, 2015 Depends. I've seen plenty of glaring errors from the likes of Microsoft, Apple, Capita, RM, Very, ICT Direct, Millgate etc etc etc. They're only human after all.
witch Posted February 2, 2015 Posted February 2, 2015 I have received three emails today that had some variant of "Hope your OK" in them. Arrrgggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
penfold_99 Posted February 3, 2015 Posted February 3, 2015 My sister had a flyer for a new take away opening up, food was good but the menu was a worry as it has 27 spelling and grammar errors.
witch Posted February 3, 2015 Posted February 3, 2015 Went to an exercise class yesterday - The teacher has been pushing for more advertising and was pleased that there was a flyer about her class - until she read it - apparently the class is on Monday's and Friday's (!!!)
sonofsanta Posted February 3, 2015 Posted February 3, 2015 If they can't even take the time to glance back over their emails, and give that minimal level of attention and care, I don't have much faith in their ability to keep me happy as a customer. I don't mind if it's an email conversation with my account manager, but when it's a mailshot it goes straight into Deleted Items. See also: job applications. 1
featured_spectre Posted February 3, 2015 Posted February 3, 2015 Being dyslexic, spelling is important. It is important to have correct spellings or I will struggle with words.
ICTDirect_Dave Posted February 3, 2015 Posted February 3, 2015 Depends. I've seen plenty of glaring errors from the likes of Microsoft, Apple, Capita, RM, Very, ICT Direct, Millgate etc etc etc. They're only human after all. Nice of you to put us in such esteemed company If you've got any of the offending material that we've sent, feel free to email it to me and I'll make sure someone gets decapitated (unless it's me, then tough! ).
HarryMonkey Posted February 3, 2015 Posted February 3, 2015 Yes, it does matter. If they can't be bothered to check their spelling and grammar then don't expect any effort from me.
Disaster Posted February 3, 2015 Posted February 3, 2015 I almost always loose my temper when I see these so its better to just delete them rather then getting mad
hardtailstar Posted February 3, 2015 Posted February 3, 2015 Being dyslexic, spelling is important. It is important to have correct spellings or I will struggle with words. Me too. I don't mind the odd mistakes as I know I make them but when the whole email is laden with mistakes I tend to just delete the email or not respond via email if it is a supplier I want something from, I will ring up instead.
john Posted February 3, 2015 Posted February 3, 2015 I don't care that much some people English isn't the first language (and for some of us it is but its Northern English and us Yorkshire folk are special!), it really depends what it is. The English language needs to re-evolve into something less fussy and fit for the 21st century where we have to get it all in 140 or 160 characters!
witch Posted February 3, 2015 Posted February 3, 2015 I almost always loose my temper when I see these so its better to just delete them rather then getting mad @Disaster Ummm Did you mean "lose"? 4
ICTDirect_Dave Posted February 3, 2015 Posted February 3, 2015 @Disaster Ummm Did you mean "lose"? Made Me LOL!
PotNoodleTech Posted February 3, 2015 Posted February 3, 2015 @Disaster Ummm Did you mean "lose"? Muhaha. There's always one bad grammar hater that gets caught out in these types of thread
HarryMonkey Posted February 3, 2015 Posted February 3, 2015 I don't care that much some people English isn't the first language (and for some of us it is but its Northern English and us Yorkshire folk are special!), it really depends what it is. The English language needs to re-evolve into something less fussy and fit for the 21st century where we have to get it all in 140 or 160 characters! It has! For those occasions where brevity is key then I don't mind trying to decipher someone's cryptic abbreviations. However, the need to condense everything into 140 characters is the exception rather than the norm and therefore I expect to see correct spelling and grammar when I am being asked to read some form of advertising or marketing material. The same when reading articles on the web or even posts in a forum. Dyslexia and other similar conditions are a problem for some people and I accept that but that's no excuse for everyone else.
sonofsanta Posted February 3, 2015 Posted February 3, 2015 I almost always loose my temper when I see these so its better to just delete them rather then getting mad @Disaster Ummm Did you mean "lose"? Have you not met @Disaster's Temper? A badly spelt email comes through and it's leash off, muzzle off, and he's loosed his Temper: Run Temper! Go on! Gerrem! 2
Norphy Posted February 3, 2015 Posted February 3, 2015 Using proper grammar in informal communications such as tweets, personal emails or texts is one thing. Using it in professional communications, marketing material or other formal communications is entirely another. If the initial communication from a company uses bad grammar, it's going to reflect poorly on them and make me think that they're that unprofessional in that area, how bad will they be elsewhere? You don't get a second chance to make a first impression.
Disaster Posted February 3, 2015 Posted February 3, 2015 (edited) You all seem to have missed my second and also deliberate mistake, which loads of people make. Then, where there should be a than! edit: needed a gif Edited February 3, 2015 by Disaster
witch Posted February 3, 2015 Posted February 3, 2015 You all seem to have missed my second and also deliberate mistake, which loads of people make. Then, where there should be a than! [ATTACH=CONFIG]28943[/ATTACH] edit: needed a gif Presumed that was a typo which is fine in a forum post.Not in promo sales material though.
Elison Posted February 9, 2015 Posted February 9, 2015 I think it does. To my mind, correct grammar shows the average level of person's education and experience in general. And it concerns to all languages I hate when people do mistakes in the simpliest words (i'm talking about my native language), and yes - I do judge them by their literacy.
witch Posted February 9, 2015 Posted February 9, 2015 I think it does. To my mind, correct grammar shows the average level of person's education and experience in general. And it concerns to all languages I hate when people do mistakes in the simplest words (i'm talking about my native language), and yes - I do judge them by their literacy. This^. Beautifully stated from someone who isn't even writing in her native language
Garacesh Posted February 9, 2015 Posted February 9, 2015 An e-mail is (usually) the first point of contact. Bad spelling to me doesn't so much imply low intelligence (well, it does a bit) but more lack of proofreading. It's all about presentation, mostly. If you're either not intelligent enough to know you're/your, their/there/they're etc then that will bug me. If you're also getting a bunch of other words wrong (not just easy mistakes like than/then, I'm talking acidentally speeling thigns wrogn) and not picking up on it, I assume you're not concerned with your business image too much. The odd one-off few typos from a hastily rushed, personal email (sent just to me) I'd be okay with. But spelling errors in the en-masse spam to all clients is a sure-fire way to get me disinterested. But I'm not in control of the budget. So my opinion is moot-ish
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