john Posted September 7, 2007 Posted September 7, 2007 Don't take any tips from my predecessor - all I had when I got here was a freshly formatted admin workstation and a bunch of keys (with the vital ones missing!!!). Spent the first 3 months working out what wires went where and then the next 3 trying to work out why the hell they'd done it like that! hehe, thats my trick, last one I left i took my Hard Drive from my machine with me and left them a new on in its place.
mattx Posted September 7, 2007 Posted September 7, 2007 meaning the UK Whats wrong with the UK ? You have been reading the Daily Mail again haven't you ?
sqdge Posted September 7, 2007 Author Posted September 7, 2007 meaning the UK Whats wrong with the UK ? You have been reading the Daily Mail again haven't you ? I would like to point out that I have nothing against the UK - it's just that there's a lot going for being with my fiance (who happens to be in the US). It's a good thing I don't read the Daily Mail - I'm soon going to be one of those pesky immigrants myself!
strawberry Posted September 8, 2007 Posted September 8, 2007 tbh i'd say if the school hasn't organised the handover for you, dont worry about it. you can bet if the janitor left they'd have him show the new guy the ropes before he desserted. Hand the admin password and your keys to the smt in a sealed envelope on the day you leave and walk away.
GrumbleDook Posted September 8, 2007 Posted September 8, 2007 Don't forget to put the URL for this place in the envelope too ...
Pottsey Posted September 9, 2007 Posted September 9, 2007 As much documentation as possible, well within reason. At the very least all the passwords, IP range and don’t forgot to label at least some of the keys. I normally leave a work related Email address in case of any major problems.
mattx Posted September 9, 2007 Posted September 9, 2007 @mattx: I'm a network manager So as a network manager I would assume you would have an idea of what documentation needs leaving and also advice to the new person ? Is that not part of a network managers remit ? Good luck in the USA, are you planning on looking for a similar role say within a school or are you looking at the private sector ?
localzuk Posted September 9, 2007 Posted September 9, 2007 The things I would pass over are: 1. Passwords 2. Keys, labelled 3. Maps of the network (which cab serves which room etc...) 4. Network topology diagrams - which switch connects to which 5. Details of any network fun, VLAN's, QOS etc... 6. Details of anything that is in which is a temporary fix and needs redoing properly 7. Details of suppliers 8. Details of how the school gets rid of old equipment 9. All the support contact numbers you use, and account numbers 10. Details of what servers do 11. IP addresses of equipment - servers, printers, switches, wireless AP's, etc... 12. Details of any outstanding problems. Plus anything else I could think of. All of these things are pretty standard to have documented anyway, so it shouldn't be too hard to gather it together.
Midget Posted September 9, 2007 Posted September 9, 2007 I left a large piece of documentation which detailed all of the servers and switches and their IP addresses and passwords What to do in the case of emergency details on how to use the software that I had produced (bulk adding new users, changing passwords etc) Full descriptions of my printer and logon scripts How to distribute new programs using GPO How to image machines Email and my large list of future projects that I hadn't had the time or money to complete
sqdge Posted September 9, 2007 Author Posted September 9, 2007 Good luck in the USA, are you planning on looking for a similar role say within a school or are you looking at the private sector ? You're probably right about the network manager bit. However, at my school I am Network Manager by name only - for some reason I am not encouraged to have thoughts of my own, and must do whatever my seniors tell me (I am still seething from a bad day last Friday). I don't really know what I am going to do in America. I'm going mostly to get married, so I will probably have a mindless job in a bookstore for a while. It's tough to know whether to stay in IT or not. I really enjoy it, but I don't have any formal qualifications (I'm a psychologist by training) and I imagine there's quite a lot of competition out there. I would like to stay in education though - which makes me concerned that I might follow the family business and become a teacher. Time will tell.
_Bat_ Posted September 9, 2007 Posted September 9, 2007 I normally leave a work related Email address in case of any major problems. I certainly agree with this. I'm leaving in a few weeks and although my network manager is still there (so saves me having to leave much information or documentation) I'll be leaving all my contact details because I was mostly working on my own (my network manager is very part time at my schools) and there might be certainly things that aren't immediately clear as to how or why I have done things a certain way. The two school websites immediately spring to mind.
Geoff Posted September 10, 2007 Posted September 10, 2007 We have most things documented as a course on our VLE (Moodle).
IanB Posted September 10, 2007 Posted September 10, 2007 sqdge wrote: I'm a network manager not an omniscient being (although, many people get confused between the two) Maybe you also need to leave them a copy of RFC3751 as well Linky- IETF- RFC3751 And I hope things work out for you in the land of the fee, sorry free.
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