SBB and Office 365

[andy_b]

Office 365 seems to keep timing out, both user and admin pages.

 

Checked with with mobile hotspot and seems to be fine, only when connected via SBB.

 

Anyone else? Been like it since Monday.

[Jawloms]

Also SBB here. I'm not getting timeouts on pages, but sometimes an image doesn't load or the formatting isn't quite right. My tech said to me this morning she was having similar issues too.

[andy_b]

Also SBB here. I'm not getting timeouts on pages, but sometimes an image doesn't load or the formatting isn't quite right. My tech said to me this morning she was having similar issues too.

 

Admin pages seem to fail with failed to load chunk errors.

 

Outlook seems slow and unresponsive, some "buttons" not loading correctly.

[sigma]

Yes. I grumbled to my manager about it this morning.

 

I'm a homeworker on a slow line and if its fine for me directly from home, but not when I'm VPN'd to school and working from there, then I know there's a problem.

 

I've been having problems getting cloud Excel to load on and off since yesterday.

[sigma]

Admin pages seem to fail with failed to load chunk errors.

 

Outlook seems slow and unresponsive, some "buttons" not loading correctly.

 

The text for buttons has been iffy for ages especially for the Excel Upload button. I'd been ignoring it.

[River]

Also getting random 'chunk' errors when loading admin pages or just completely blank pages this week and buttons not working.

[themightymrp]

Yes we have having the same issues here on SBB. Has anyone opened a ticket with them yet? I know they had a general speed issue last week under event 1055 which I think was due to the web filtering? Could be related.

[whartomt01]

Those having issues, Is this site displaying correctly

https://services.signin.education.gov.uk

[TFishwick]

I don't think this is right. Looks like parts of the page have timed out.

 

We're having the same issue. Worse still I can't image a device. I try through Azure but it doesn't give me the option to select a Microsoft account. If that makes sense.

[andy_b]

Those having issues, Is this site displaying correctly

https://services.signin.education.gov.uk

 

Interesting, site took forever to load, then loaded without images.

 

Edit - Hosted by Microsoft:

Edited March 12, 2024 by andy_b

[whartomt01]

Interesting, site took forever to load, then loaded without images.

 

Works fine from a non schools bb connection though

Have a ticket for this one. Just wondered if its the same for people having O365 issues

[Jawloms]

Interesting, site took forever to load, then loaded without images.

 

Edit - Hosted by Microsoft:

 

I'm getting that too, and now can't get to O365 admin at all.

[themightymrp]

The page loaded eventually, but just white background and black text. No images or formatting

[snagrat]

I've just fired tickets in for each issue from each school. Hopefully they will acknowledge an issue soon

[LeMarchand]

Here too! Outlook iffy and while I can get to MAC, downloads time out. The DfE site loads without pics; I have heard that this is a known problem atm with SBB.

 

Probably related to https://www.edugeek.net/forums/educational-software/237163-purple-mash.html

[andy_b]

Another (slow) - https://www.aqa.org.uk/ - Current DNS A record: 20.31.89.207 (AS8075 - MICROSOFT-CORP-MSN-AS-BLOCK, US)

[TFishwick]

There is a open ticket on Talkstraight's portal about the Purple Mash thing.

[sigma]

explore.osmaps.com loads at home but not school. Needed for DofE planning..

 

I've spent hours thinking it was a filtering problem....

[Alastairb25]

SBB too,, no just loads forever.. does have CDN references is the page source it eventually loaded... wonder if its related to CDN

[woody81]

Another (slow) - https://www.aqa.org.uk/ - Current DNS A record: 20.31.89.207 (AS8075 - MICROSOFT-CORP-MSN-AS-BLOCK, US)

 

Same here, we can't download pdf files from this site either.

 

 

AQA | Exams admin | Dates and timetables

[themightymrp]

I thought the AQA thing was just us! Glad to know it may all be related

[snagrat]

Anyone else getting default/default on the policy this morning and cannot access internet?

[themightymrp]

The internet is working for us, but I've already had a couple of reports of issues accessing Outlook and OneDrive :-/

[TFishwick]

Same here

People are also having trouble with attachments in teams not loading. Not sure if it's all part of the same thing.

[Jawloms]

Does anyone know if @SchoolsBroadband have confirmed this as a customer wide issue yet, or are they treating each ticket logged as a separate issue?