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noelmm

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Everything posted by noelmm

  1. We've had issues with dropping the internet since the latest version of senso and have been working with Senso to fix the issues, which they have for us. The problem related to the Filter Bridge, since making a change last for us last week the problem seems to have been fixed.
  2. We use ViewSonic screens, if something goes wrong with the screen they simply swap the screen out.
  3. If you have a dedicated HR team this should be done by them, if not a member of the admin team should be doing it. I only add staff members on if the designated staff member is off work for any reason and it can't wait until they return which rarely happens.
  4. We've not been able to use the Every issues app on either Android or IOS for the past couple of days. I've contacted Every support and they said the dev team are working on the apps at the moment to fix any issues.
  5. We use Every compliance as well as their asset management modules and ticket system for our site team so staff can raise issues. I would say the compliance side and ticketing system works well, the asset management module is a little more basic in its functionality than I would like though.
  6. I simply install the server side of it onto my exams officer desktop pc, it works well and our exams officer likes having it installed on the local machine.
  7. Bromcom has a student portal app where the students can log in and see their timetable etc, you can configure what they can see in the same way you can for the parent app.
  8. We tested a couple of apps for our Site team and found the location accuracy not good enough. One of the apps showed out staff member out, moving around a field across the road from us, all while they aware stood in front of me and their phone was on their desk. In the end we came to the conclusion this type of app may work for users going from one site to another or over very large sites but they just weren't accurate enough for us.
  9. Hi everyone, We’ve recently moved to Lightspeed filtering and I've unblocked a youtube channel for one of our teachers (we may investigate Smart Play in the future) by adding the channel into the custom allow list for our students group. After 10 minutes I logged into a test student account and tried to navigate to the youtube channel via the google search result and got the standard block message when I clicked on the link. As a test I copied the channel URL into the search bar and again got the block message, I can access the channel via a direct video link and then click on the channel name to see the other videos on the channel, if I then refresh that page, I once again get the block page. Is this normal behaviour for Lightspeed? I would assume that using the direct link to the channel page I should be able to access it, and when I have accessed it using the long-winded method, refreshing the page wouldn’t block it again. Thanks
  10. Have you tried Cura? We have a Creality Ender but don't print to it directly over USB, we export to an SD card and print that way, that's also they way I print to my printers at home.
  11. Seems to be working for me. I did see an issue yesterday when it said page couldn't be found but after a refresh it worked again.
  12. It was the actual token record, so the record for the card that got corrupted for us. It seems as though the corruption occurred within InVentry and then synced over to Paxton which caused our issue.
  13. Do you have any anything linked to Paxton that could be causing an issue? We had a strange issue this week with our Paxton. All of our associated tokens suddenly disappeared, if I added them back manually they would be removed after 20 minutes. After contacting InVentry (we have a sync between Inventry and Paxton setup) to see if the problem was on their end, it turned out all of our door associations were corrupt and had to be removed and setup again (took around 10 minutes).
  14. We use laptops along with ExamWritePad and save to the local drive, this way if the network goes down the only problem would be printing the paper but if that happens we can always save the file to a usb drive and print the paper manually. If the power goes down we may lose lighting, but in the summer that's not too much of an issue, the main thing we would lose is our TV screens showing the start and end time of the exam etc but we always have a whiteboard/flipchart as a backup as well.
  15. For those staff members who struggle with navigating our SharePoint, we generally advise them to sync the SharePoint area they need to, it's something they're familiar with and can use.
  16. We use IVMS versions 3.9.0.5, we found the later version had some problems for us.
  17. Our last few purchases have been from Stone, the pricing is always competitive with a good warranty and the customer service has always been outstanding.
  18. We did this internally when we did the move a few years back. Doing it this way allowed us to work with staff and determine what data was actually needed and what was no longer in use. Anything not in use was archived to offline storage and anything still needed was moved across. This approach allowed us to move each department's data over one at a time into the custom subsites we created for the departments and apply very specific permissions. It wasn't a difficult process but it took a few months to work with the departments to determine what they actually needed rather than a blanket answer of everything needed to be transferred, once that was done it was fairly straight forward.
  19. Being signed out at random times is normal (or at least for use over the last 8 years) when using Bromcom. The part of it that frustrates me is when you are actively using the system and you get the 60 second warning, just this week i was working in Bromcom for around 15 minutes, just went to run a report and got the warning.
  20. Our IT provision is supplied by the LA so they complete the DPIA for systems that they provide however when we moved to remote learning as part of the lockdown a few years ago I insisted on a school one for using Teams as it has recording facilities etc. My SLT thought it may be a little overkill, but that's better than not considering these things. I know from feedback from our LA I was the only school who appeared to have done this process. In my opinion, you should always do a DPIA for any new system, even if you don't think you currently need one, that way no one can say you're not doing your due diligence.
  21. We use Mifare enabled ID cards so, they allow us to sign in via Inventry, open doors using Paxton or log into our Papercut printers.
  22. We had Paxton installed over the summer, it was all arranged by Inventry and they were my point of contact. The system simply works well, not had any problems from the day it was installed.
  23. Can be pre-ordered from the Pi Hut for £59.30 4Gb version and £79.00 for the 8GB version.
  24. We provide laptops to all teaching staff along with our HLTA's and some senior support staff where the role requires it. We don't provide additional monitors or dock and have never had an issue and our staff like the flexibility of being able to work from home etc where needed.
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