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Everything posted by Roberto
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I use wordpress’ own Wordpress offering. Still can’t get on with their terrible ‘new’ editor so looking slowly around for an alternative.
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I put my first ever RGB fans into a new 3800x build I made for myself a few months ago. I’m sure the red glow is good for an extra 800 points on the cinebench benchmark.
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Report in O365? Try the powershell snippets below or something similar. Keep in mind you can only manage server-side rules. get-mailbox -ResultSize Unlimited -Filter "ForwardingSmtpAddress -like '*'" | select name, alias, ForwardingSMTPAddress get-mailbox -ResultSize Unlimited -Filter "ForwardingAddress -like '*'" | select name, alias, ForwardingAddress
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I'd probably start by involving the consumers of the IT Support service - what are their expectations (so for example, when it comes to assigning specific senior technicians, would they prefer as fast a response as possible from the next available person or would they prefer to wait longer for an specific individual who will immediately have more 'local' context?), what service level agreements do you have or do they want in place. Answering those questions should inform your subsequent decisions.
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If that suits your business model then it’s probably the right thing to do. You can run a global iOS/ MDM deployment out of one apple manager account so a trust with a few schools should be fine.
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The MSI installer that installs to program files delivers am installer to the device that then gets deployed to the user's profile if the user logs in and does not already have Teams installed. This isn't how you save profile storage space.
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What error do they get?
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This is exactly what MDM is for - managing devices that are not always on your LAN. Intune is very good *if* you’re invested in the Microsoft 365 stack; its strength is vertical integration with the Microsoft 365 stack and Microsoft’s conditional access, MFA, etc, tools. It’s not suitable for Chromebooks and/or Google Apps. If you’re not in the Microsoft sphere that heavily there may be other MDM solutions that suit you better for whatever reason (e.g. JAMF is the gold standard for pure MacOS MDM, Or if you’re big on Meraki then *their* MDM integrates with what you’re already used to,etc...)
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Urgent request for advice about replacement phone
Roberto replied to mikeprice's topic in Mobile Devices & Tablets
... reads above saga... remind me again why it’s apple who are “carp” somehow? Seriously though, to transfer WhatsApp settings to a new iOS device, WhatsApp have designed the mechanism around a separate backup routine inside WhatsApp itself that writes a backup to iCloud separate from the normal device iCloud backup routine, so you have to trigger the WhatsApp backup then an iCloud backup to get something you can restore/transfer. God knows why other than because Facebook are terrible terrible people I guess? Might be worth having a poke in WhatsApp settings to see if it’s the same on Android. It probably will be similar. -
Urgent request for advice about replacement phone
Roberto replied to mikeprice's topic in Mobile Devices & Tablets
If you want something that will last a long time, Apple's phones are the best in the business for longevity in terms of things like OS support, maintainability, etc (for example, my employer recently traded in about 800 iPhone 6s which was a model released in 2015 but will run the last Apple phone OS. Yes you pay a premium if you're buying new Apple gear. That's why. I'm not aware of many Android devices that can claim the same. The Oppo is a good shout but I'd look at Google's own devices the pixel 4a or 5 are strong choices imo. -
The question I guess is where Apple see their competitors in this market. For example, their Pro display HDR monitor feels hugely overpriced compared to what most of us typically pay for a monitor, and was widely derided on release... but compared to other colour-critical professional displays, it’s competitive on price, if not slightly ahead of the pack. So to the headphones then. Putting aside the design aesthetics for the moment (but I agree with the comments about the netting and especially the dreadful case), most of the reviews I’ve read or listened to suggest that the AirPod max headphones (stupid name imo) compete well with others in the same price class. Apple’s £500 headphones sound like other people’s £500 headphones. That doesn’t mean I’d want a pair myself mind you... but then I’m not part of the £500 to £1000 headphones market. But this market exists.
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Computing Courses, how are you delivering them remotely?
Roberto replied to disk's topic in How do you do....it?
I recently did some of Microsoft's own training courses and they were all done with Azure VMs. Makes sense. You can get a free trial, stand up a bunch of virtual machines (and all kinds of other stuff if the training is actually in Azure itself) with your free trial credits, can't break anything in production because its in your free trial tenant... You can supply scripts to build the virtual machines, networks, etc. that you need... works very well. -
Good point well made. Edugeek in numerous BTRD threads : "Other people in my school are too dumb to use computers/mobiles/tablets properly." Also Edugeek in this thread : "Other people in my school will be fine using an app on a computer/mobile/tablet while under the additional stress of dealing with an emergency." Doesn't really stack up, does it?
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This stuff was thoroughly debunked years ago. She's a wingnut. My advice would be to stop engaging with wingnuts.
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Equipment for staff to deliver lessons from anywhere
Roberto replied to mdrabble's topic in How do you do....it?
The obvious advantage of a dock is that if you get a usb C dock and laptop that uses USB C for power as well as data, you can set up the docks wherever you wish and users just come along and plug one cable in and that’s all your usb peripherals (e.g. whiteboards) digital screens, keyboard, mouse, Ethernet, power all delivered in one simple to connect cable. You’ve immediately made the staff’s day easier, reduced the number of support calls caused by people fiddling because they’re confused, lessons being ruined because someone forgot to connect the power cable or struggled with the monitor connection... And (my employer, which isn’t education any more tbf, does this) your users can even be supplied with a dock for wfh scenarios to plug in to whatever they might have there, so I have my headset, monitors, etc all set up to a Lenovo dock at home or at work. Wherever I am I just plug in one cable and it all works. This makes me more productive as I can move freely around and not worry too much about the state of the desk I’m moving to as I hotdesk at work (which I’d argue is similar to changing classrooms) so even though I am a techie and don’t find desk wiring issues difficult to fix, I’m focused on what I’m being paid to do which isn’t worrying about desk setups. Imagine how much better that would be when it’s the worst support time sinkhole in your place who gets their work environment hugely simplified! -
There’s a setting for the ratio, to change it back to 4:3 somewhere in the settings for the show.
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Some of the best money I spent in my role when I was a college IT manager. When you consider the hourly rate of my old team, the MIS staff costs, etc, I’d have practically been wasting government money if I hadn’t purchased it.
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All absolutely fine. You need to think about how DNS would work here - the DHCP server would need to send a DNS server address to the clients that could serve both domains but that’s perfectly do-able. Not even sure why you’d need to “split” dhcp (whatever that means exactly?). Ah. This is a problem. The computer can only be a member of one domain, so you’d have devices on one domain or the other and only allowing user logins from their respective domains if they were separate domains. This used to be a common scenario in education; separate ‘administrative’ and ‘curriculum’ domains and users totally used to be a thing. However... what is possible is to have one AD forest containing multiple domains, where users from anywhere in the forest can log into domain devices anywhere in the forest. I’d ask what problem you’re trying to solve here, any setup along the lines above are going to be a more complicated setup for you to design and support and for users to use than just having one domain. I’m willing to bet that this could all be solved, with careful design, in just one domain.
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Going down the BYOD route - advice please
Roberto replied to TMBS's topic in Mobile Devices & Tablets
If you're not only specifying the operating system but the supplier and vendor, how is this BYOD? My personal suspicion is that you won't reduce the paperwork, just change it. -
Paul Flack at Stone gave me some very useful Meraki pricing and data when I was looking for my then employer a few years ago. They really are focussed on it and may be able to do better than some other suppliers. We use Meraki where I work currently. It absolutely is expensive but worth it IMO. I’d say the support and tools save us more in staff costs and support calls than the premium for the product.
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Any advice or info does rather depend on what the errors actually are. Off the top of my head, as you mentioned deleting users, there is a deletion threshold setting in AD Connect that’s designed to prevent accidental changes removing all your Azure AD/O365 accounts. If the error talks about deletion thresholds, have a look at https://docs.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-sync-feature-prevent-accidental-deletes
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Did you look at https://docs.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-migrate-groups for groups? Have to watch o365 support: Sometimes I’ve opened a case and ended up peer-programming a workaround to a bug in a feature with one of its developers (seriously!j and sometimes I’ve ended up with someone who is quite clearly typing the call details into Google...
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Has anyone considered creating their own in house MIS?
Roberto replied to cabezon1989's topic in MIS Systems
Not had to even open Access since I left there and not a work day goes by without me being profoundly grateful.
