kennysarmy

Sadly it did n't work for me

I'll give that a go.

No contact from RM at all today!

The CU updates are pushed out via our WSUS - as the PC's are online some have this update and some have not yet had it pushed out via WSUS - there are some PC's at 100% installed updates with the issue Two PC's that were showing the globe this morning now appear to be fine - and I've made no changes other than tried rebooting them on and off all since 7.30 this morning.

Just to be sure, you mean this one? https://answers.microsoft.com/en-us/windows/forum/all/cumulative-updates-july-14th-2020/efd89faa-cb15-4a15-9692-960866afeb94

Contacted Microsoft and arranged a call back for later in the week...in the meantime RM still looking in to it. May take another PC home tonight that's playing up to again prove the issue is not with the device... Can't think of anything else to try at this stage.

Issue continues. So frustrating. Machines that would not shake off the globe last Friday are now fine. Machines that would not shake off the globe this morning now appear fine. Two identical machines imaged on Friday and booted up today; both have a globe at logon screen, one keeps the globe after logon and the other gives the correct LAN icon after logon.

So RM are scratching their heads a bit. I've just turned on 11 PC's imaged last week and ten are fine and 1 is showing the globe at the logon screen. I know when we hit the SWGfL proxies it's pot luck which one you hit so I do suspect some kind of upstream filtering or proxy issue as that would explain why it appears to be random at our side...

So do you have a LAN connected or GLOBE icon before a user logs on?

That could be very useful information for the RM engineer looking in to this. I'll pass on your post information.

On the telephone with RM... Call time currently 1hr 28. He's working on filtering and firewall rules. He can see the issue first hand so.... Everything crossed currently!

Hi, Sorry if I missed or misunderstood your message, I'll get there I've just turned on a freshly imaged PC from last week and it's showing the globe (so the device cannot get on the internet) I've logged on as an admin and here are the results for winhttp: C:\windows\system32>netsh winhttp show proxy Current WinHTTP proxy settings: Proxy Server(s) : http=rubbish:8080;https=rubbish:8080 Bypass List : (none) Once I'm logged on I get the standard LAN connected icon (with internet)! (As part of the user group policies applied, one sets the proxy for IE etc to our smoothwall address) On another PC that seems to be showing the LAN connected with internet access at logon screen reliably I logged in and changed the winhttp proxy to a dummy address, after each reboot the LAN icon with internet access was showing...

Do you know if this is done on every restart?

OK so I came in this morning and did the following: Disconnected the smoothwall filtering device from the LAN It appeared to make no difference, on reboot some imaged PC's showed the globe and some the network icon (with internet) By logon all showed the LAN icon with "internet access" - I could n't at that time get any to show the globe issue (annoyingly intermittent) I also (with the smoothwall disconnected) changed the WinHTTP to a dummy address using: netsh winhttp set proxy proxy-server="http=dummy.co.uk:8080;https=dummy.co.uk:8080" Once logged on the LAN icon again showed with "internet access" Does this prove the device's routing is straight to the SWGfL router, bypassing the smoothwall and ignoring the winhttp proxy? Is this something to do with the DNS settings and routing on my core switch?

I had a thought this morning to shutdown the smoothwall and see if this affects all the windows 10 newly images PC's, thus proving if the smoothwall could be the source of the blockage.

Hey just checking in on the thread over the weekend. I'll add the whitelist to our smoothwall, my first thought though is if this is blocked why is it ok some of the time? Also I'm still confused as to how this can be a smoothwall filtering issue if it's showing a globe stating no internet at the login screen before our user GPO sets the proxy.

When this PC was still at work and I had the "globe" issue at the logon screen I logged on and it remained in the sys tray instead of the normal network icon. I tried to do a trace route and this was the result... I could still PING though ! And I had internet via the browser. Seconds later the globe turned in to the normal network icon.

I've brought a pc home and can't replicate the issue. On first turn on it briefly showed the globe icon but that quicky turned to the normal network icon. Currently trying to see if I can break it to replicate the issues I see at work If not the next call might be too RM / SWGFL to see if they can set up a port on our router with no filtering or firewall rules. I don't think the smoothwall is the issue, as the normal proxy is only set by a user group policy. I'm still unsure though what effect the winhttp proxy setting has with respect to the globe or network icon showing machine has internet or not. Sometimes very frustrating not to come from a background in networking....

Sorry yes my bad reply. The results are as expected.

On ONE affected PC. I decided to remove SOPHOS & take the PC off the domain I then set the proxy in IE so I had internet access to get out to the Teamviewer site - I downloaded and installed Teamviewer then connected to the PC from another one and took the screenshot below showing the PC is STILL reporting it has no internet connection (and thus Office 365 apps cannot be run!) WTF Microsoft! Next thing, which may have to wait until Monday is to disable the onboard card and install a Wireless card, hotspot off my phone to rule out any issues with the network!

Hi, Only at the core, we're getting the same issue from far flung sides of the network.

I can try but without a proxy entry of either the smoothwall or the swgfl proxy I won't have any internet access through the browser. Also, the issue is affecting the PC's before anyone is even logged on. This is very frustrating. I'm going to re-image a PC on Monday and see if we can recreate the behaviour before we do any of our post image tasks or install any software or move the PC to the correct OU.

Hi, Is that the system proxy winhttp or the browser? I set winhttp during the imaging process and I set the browser proxy for the user using a GPO (using a registry value) - HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Internet Settings

This is the exact same issue we're getting! https://community.spiceworks.com/topic/2130619-no-internet-access-but-there-is

The system proxy as in the smoothwall address?