gtg93

Bizarre... I'm just about to try a BIOS upgrade but can't see that helping. I'm hoping I've just been unlucky and somehow fried the 2GB stick when swapping it over - but then I doubt any software would see it...

My BIOS is only seeing 4GB, so I'm leaning towards a H/W fault or a BIOS upgrade is needed?

Hi All, My personal laptop is running 64bit Windows 10 Ent, but only sees 4GB of my 6GB installed RAM (I have a 4GB and a 2GB stick in there). Windows only sees 4GB whether it be in system properties, task manager etc, it's the same. However, when I run CPUZ, it shows as 6GB. I know the 2GB stick works, as I've had it in another laptop working fine. Anyone got any ideas what's going on? I can't find the max RAM the laptop takes, but it's an i3 CPU, so assume it's more than 4GB, and from what I can see there was an 8GB model when it was originally for sale. The laptop is a pain to take apart, as it doesn't have a separate access door for the RAM... I can see I'm probably going to have to take it apart and swap them around etc to see what's what, but was hoping someone might have another idea first? It's an Acer (I know - there's my first problem) Travelmate P256. Thanks

Pretty certain we have the license available for Ent in our EES? Or is it a case of you have access if you're an EES customer but you shouldn't use it?

Not much of a difference between enterprise and education really - I believe it's mainly the upgrade option to 10 that differ, but I imagine you'll be doing a clean install so it'll make no odds? See https://www.microsoft.com/en-gb/WindowsForBusiness/Compare for comparison. I'd probably go for Enterprise, but can't really justify why over Education From what I understand, LTSB will still get security patches etc, but new functionality will only be made available in service pack style updates, more like Win XP / 7 etc rather than as soon as the update is released (although I may be wrong). Swings and round-a-bouts to both ways though.

Either way, much simpler than my way. Took me ages to include every PC on site... Oh well...

Wish I'd thought of doing it like that

I agree that is an issue with teachers not reporting things, but I've always gone by the rule of it can't be fixed if it's not on the helpdesk. If you can SLT backing for that, then usually staff eventually get on board with it. Spiceworks all works internally AFAIK. OSTicket could also work internally if you setup an internal web server.

I believe there is software available, but I'm yet to come across anything free so have always used a script that remotely runs the shutdown.exe command for each PC from the server. Takes a bit of time but other than that works fine. echo off :ICTSUITE echo -- SHUTTING DOWN ICT SUITE -- :ICT-01 echo Checking if ICT-01 is still running. ping –n 1 ICT-01 > NUL if %errorlevel% == 0 goto ICT-02 echo -- SHUTTING DOWN ICT-01 -- shutdown /m \\ICT-01 /s /t 15 /c "This machine will shut down in 15 seconds..." :ICT-02 echo ICT-01 is shut down. echo Checking if ICT-02 is still running. ping –n 1 ICT-02 > NUL if %errorlevel% == 0 goto ICT-03 echo -- SHUTTING DOWN ICT-02 -- shutdown /m \\ICT-02 /s /t 15 /c "This machine will shut down in 15 seconds..." :ICT-03 echo ICT-02 is shut down. echo Checking if ICT-03 is still running. ping –n 1 ICT-03 > NUL if %errorlevel% == 0 goto ICT-04 echo -- SHUTTING DOWN ICT-03 -- shutdown /m \\ICT-03 /s /t 15 /c "This machine will shut down in 15 seconds..." Probably overcomplicated matters a bit with this script but it does the job. Edit - You need an @ before the echo lines. I removed this as @echo becomes a mention to someone named echo on the forums.

Out of interest, why do you do it like that with the paper form? Wouldn't it be easier for the student to report it to the member of staff, who then logs it onto the helpdesk? You can then go and repair it once the ticket comes through, cutting out the need for paper forms and students to be wondering about with their faulty devices? Not saying your way is wrong - just I've never heard of it being done that way so seems an odd way to me.

Thanks guys - they are getting an open once they've saved, but that's not how they've had it before so it's not right... I never considered it being a permissions error, and we do have some restrictions in place for the local drive - most likely that Cheers, I'll look into that now.

The issue is before the download rather than once it's complete... Sorry, I should have been clearer. When you click a download link, and the yellow bar appears at the bottom of the screen, you usually get the option to Open, Save or Cancel - but when they click the download link users are only getting Save or Cancel: When I download: When users download: It makes no difference on the file type downloaded or where the download comes from, unless I download at exe at which point I get the option to Run save or cancel Cheers

Why not setup an internal webserver running Spiceworks or OSTicket helpdesk?

Hi all, This may be an easy one, but we just setup a new server etc, and it seems now that whenever anyone download something from the internet, they only get the option to save or cancel. The open buttons is gone. I assume a GPO setting somewhere, but can't see it for the life of me - does anyone have any ideas which it might be? Thanks

Thanks Jordan, Unfortunately that's just the exe, and doesn't seem to extract as an MSI. I got around the issue however by manually installing the exe.

We had this at a number of schools when we first moved to Win7 - we logged a support call with MS and it was indeed related too HP drivers (not specifically the UPD): I can't guarantee it'll work for you, I would reccommend trying the following on the client computers: Rename “HPCPN083.dll” – If you run a search for this file from the root of C:, there will be multiple versions of this. Rename ALL of them to “HPCPN083.old”.There will also be a version saved within “C:\Windows\System32\DriverStore\FileRepository” – this one won’t rename, ignore that one. It would appear that this dll is installed with HP drivers, but isn’t actually needed for the printer to function correctly. From looking at some event viewer entries, this particular dll can cause the local spooler to crash. Disable HP Services – Run “services.msc” from the “run” prompt. You will likely have either “Net Driver HPZ12” or “Pml Driver HPZ12” listed as a service, maybe both. If so, disable them both so that they’re no longer running and so they won’t start up again. Again, these services are installed during driver installation, but printing does not rely on them. They’re linked to the HP Universal Print drivers, and MS have found problems with them and recommend they be disabled. The UPDs weren't actually used for the PCs that were affected by this issue at my schools but these drivers are still there. Net Driver HPZ12 : Provides channelized data transfers over the network for scan and fax. Pml Driver HPZ12 : For USB connected devices that support PML or for network SNMP, provides the ability to determine what features a device has using printer automatic configuration and device status. Install Hotfix – Install this hotfix from the MS website. This is an official MS hotfix that they have released to fix an issue where network printers are incorrectly shown / detected as being offline. Since it has not being properly tested by MS. Hope that helps... I've got these processes setup to run from a batch file. If you find this works on a machine for you, let me know and I'll happily send you the files. I'd advise testing on just the one or two clients first!

We used to have something similar near us, although it's shutdown now. What used to make me laugh, was the leaflets we got once or twice a year explaining what the alarms meant. Basically, if there was one loud continuous siren, the "advice" was to go indoors, close and seal all doors windows / air vents and listen to local radio for updates... Scary stuff

We usually just disable the hardware or don't install the drivers if it's not needed at all... edit - sorry. Misread the bit about keeping it enabled...

We use censornet at most of our sites... Really good, easy to use but the main thing for an item like that is their support IMO. And censornet's I can't fault. Never waiting any longer than a couple of minutes to speak to someone on live chat and they're more than happy to remote straight in and deal with the problem... Most things are sorted within 20 minutes. Staff are very patient and friendly too... A couple of times i've jumped the gun and called support and it's been something I've done wrong and they're not bothered in the slightest. Would definitely recommend. They also offer a 30 day free trial I believe - nice and easy to install and configure too.

No you're not - I had and still do have one. One of the best IMO, right behind the master system (purely for alex kidd) XD I've had: NES (Mainly Mario) SNES (Mario & Super Street Fighter 2) Gameboy Colour (Nothing but Pokemon and Spiderman XD) Nintendo 64 (Super Mario 64, worms and a racing game I can't remember... Not Mario Karts however) More of a sega fan however Megadrive 1 & 2 (Sonic, Super Monaco, Streets of Rage 1,2&3, Bubsy, James Pond, Desert Strike, Jungle Strike, Urban Strike... I could go on all day. But I won't) Saturn (Sega Rally, Daytona, Virtua Fighter, Aliens... I'm sure there are more, but I can only think of the ones I've currently got in my collection). Gamegear (Just about everything listed for megadrive) Master System (Purely for alex kidd) I still have many of them now too Along with the more recent ones that I have with too many games to even mention: PS1 PS2 PS3 Xbox Xbox 360 Wii Holding off from the PS4/XB1 until the cost comes down or a major title I really want to play is released.

So it's my birthday today, and apparently even Google cares Never noticed it before, but think it's pretty good - how long have they been doing that?

Hi all, My Google powers seem to be failing me today - does anyone have an msi installer for the xiph.org open codecs that are used with Clicker 6? I've tried extracting the msi from the exe from the Crick Software installer with no luck. Thanks, Grant

Thanks for the helpful advice everyone, - I didn't realise the refurb store existed. I think that'll be the way forward.

Hi All, Looking for some advice on an Apple Mac. I've been asked to get some prices for an Apple Mac for a professional recording studio - it's needs to be able to run Logic Pro X. The recording studio has had in the past the top of the range iMac 27" i7 all singing all dancing machine. Through some personal problems, the owner of the studios has lost possession of the mac (husband has left and taken it) and she is now in hospital so has had a rough time. The owner is also a vocals coach and does a lot of work with a lot of kids and has really helped them develop their skills etc and put a lot of time into them. As a way of helping her out now, all the parents want to raise some cash and help her replace the mac and buy the software and get her back on her feet for when she comes out of hospital - hence buying the top model might be a bit of a struggle. I was wondering if either of the mac mini models would suffice? Buy Mac mini - Apple (UK) obviously there's a huge price difference and judging by apple's tech specs sheet it should run Logic ProX - Technical Specifications - Apple (UK) but having no experience of the software and the fact it's going to be used professionally I wouldn't want to say for certain. Cheers for any help.

I found elgg was pretty good - no sure about the AD plugin https://elgg.org/ Some good plugins for audio / video / document sharing too. Alternaitvely, not self hosted but a few of my primarise use Edmodo. https://www.edmodo.com/ Aimed at schools, you create an Network and can add staff and students etc... Only accessible by people in your network, and you must approve people who request to join (join feature can be switched off, or link set to expire every x days).