Disaster Posted July 3, 2012 Posted July 3, 2012 One supplier is always phoning up "to touch base". I don't like having my base touched, so I wish he'd stop trying. Anyone else here with similar problems?
gibbo_ap Posted July 3, 2012 Posted July 3, 2012 yes, its most frustrating, although we have trained the reception staff now to tell lots of folk to bugger off
creese Posted July 3, 2012 Posted July 3, 2012 I have a manager tries to do that.... my base is not for touching.
Gibbo Posted July 3, 2012 Posted July 3, 2012 The ones which get my business are the ones which don't ring to "see if I need anything". Yes, I quite often sit here with dead computers and monitors waiting for you to call so I can ask for parts or replacements.
Disaster Posted July 3, 2012 Author Posted July 3, 2012 yes, its most frustrating, although we have trained the reception staff now to tell lots of folk to bugger off I just hope they're not trying to touch the receptionists base too!
Disaster Posted July 3, 2012 Author Posted July 3, 2012 I have a manager tries to do that.... my base is not for touching. Oh no, in house base touching must be hell! At least this fella only tries to touch my base about once every couple of months, if that...
pete Posted July 3, 2012 Posted July 3, 2012 Scream "Bad Touch!" into the phone and hang up? ....so long as you don't need to buy anything for a while. 1
Roberto Posted July 3, 2012 Posted July 3, 2012 Not a nice turn of phrase huh. As for suppliers ringing up, there are some that we have built a relationship with and don't mind talking to. The others... not so much.
glennda Posted July 3, 2012 Posted July 3, 2012 As @Roberto says - some supplies i don't mind it with - for example my stone account manager used to ring me in march to ask if i needed provisional quotes for any hardware for the summer refresh - he knew i only bought desktop machines once a year so rang in march to give me budgetry quotes and then we spoke once i had a budget. He also rang at christmas to say happy christmas!
Trapper Posted July 3, 2012 Posted July 3, 2012 The guys in the office are stars and tell them in the nicest way to sod off. It gets to me if they are phoning day in, day out and I tell them to sod off in a very direct way! One supplier even figured out I was split schooling from my email sig and when my main school told them I was offsite they rang my other school, for a sales call! That did not go down well. I wish they'd learn the more you hassle, the less business you'll get. I HATE it when they ring up and say "So, you're budgets in now what projects can I help you with?" If I have a project running I will contact you at the appropiate time. Not vice versa. /rant
Garacesh Posted July 4, 2012 Posted July 4, 2012 (edited) Scream "Bad Touch!" into the phone and hang up? SWEAT, BABY! SWEAT BABY! ... Every time I get a spare part from HP they phone me asking if it worked. Do they not get the point of if it works, then fine. If it didn't, I'LL CALL YOU TO COMPLAIN >.< edit: letters. Edited July 4, 2012 by Garacesh 1
pete Posted July 4, 2012 Posted July 4, 2012 SWEAT, BABY! SWEAT BABY! ... Every time I get a spare part from HP they phone me asking if it worked. Do they not get the point of if it works, then fine. If it didn't, I'LL CALL YOU TO COMPLAIN >.< edit: letters. Ticket closing requires customer confirmation of it being fixed? Checks that the part actually arrived (because couriers)?
Garacesh Posted July 4, 2012 Posted July 4, 2012 (edited) But we have to send the faulty part back. We can't do that until we've recieved the new one, as the postage labels come with it. echo Welcome to the HP 'Do-I-Call-Them-Or-Not' script. :start echo. echo Has a faulty part been returned? choice if errorlevel 1 ( echo Don't phone them. Assume all is good unless they phone us! ) else ( echo Phone them to find out what's going on! ) echo. echo Do you require a decision for another client? choice if errorlevel 1 ( goto :start ) else ( echo Thank you for using the HP 'Do-I-Call-Them-Or-Not' script. ) pause Solved! xD I guess I can't really gripe about it too much, it's only two minutes out of my day. It just seems a bit redundant. I guess the part that bothers me most is I can barely understand the person on the other end. Bad-ish connection + foreign call centre = Sorry, can you repeat that? Edited July 4, 2012 by Garacesh
Gibson335 Posted July 4, 2012 Posted July 4, 2012 Yes, 'touching base' to see how we can work together 'going forward'. I personally love the ones who say they are 'catching up' when I know I have never spoken to them before, so what would we be 'catching up' on? And when they say 'We agreed I would call you back at this point' I enjoy telling them I would not have agreed to any such call. I know they all have a job to do, but I hate the outright lies, and I can certainly live without the sales speak, thank you very much. Mind you, a very nice chap from Nigeria mailed me the other day with what looked like a decent offer, and all I had to do was provide my bank details...I don't want to rip the bloke off, what with him being a Prince, but some people are just asking for it. 1
Pyroman Posted July 4, 2012 Posted July 4, 2012 Yes, 'touching base' to see how we can work together 'going forward'. I personally love the ones who say they are 'catching up' when I know I have never spoken to them before, so what would we be 'catching up' on? And when they say 'We agreed I would call you back at this point' I enjoy telling them I would not have agreed to any such call. I know they all have a job to do, but I hate the outright lies, and I can certainly live without the sales speak, thank you very much. Mind you, a very nice chap from Nigeria mailed me the other day with what looked like a decent offer, and all I had to do was provide my bank details...I don't want to rip the bloke off, what with him being a Prince, but some people are just asking for it. GOING FORWARD!! Where's that come from? Heard it so much recently and it's doing my nut in. The other one that's doing my head in is calling the UK "Blighty" I did a google search for "blighty" between jan '11 and dec '11 and then another for blighty between jan '12 and june '12 and it was about 3times as many pages on the 6 months of 2012 as the whole year of 2011.
creese Posted July 4, 2012 Posted July 4, 2012 The other one that's doing my head in is calling the UK "Blighty" I did a google search for "blighty" between jan '11 and dec '11 and then another for blighty between jan '12 and june '12 and it was about 3times as many pages on the 6 months of 2012 as the whole year of 2011. This has been used for many years. Most ex and serving servicemen would call Britain this. I certainly would have in the 70s.
SimpleSi Posted July 4, 2012 Posted July 4, 2012 I always give the 1st caller of the day the opportuniy to give me a free holiday in Hawaii (or an ipad) in exchange for me ordering a few toners (As I wouldn't want to miss out on a great offer) They never do and I never take the 2nd call Si PS Was tempted by latest I something or other offer of a free 7in Android ICS pad but suspect I'd have to order enough toner to fill the stock room so I've not called them but if anyone has got one for a simple rainbow pack order - let us all know
Gibson335 Posted July 4, 2012 Posted July 4, 2012 This has been used for many years. Most ex and serving servicemen would call Britain this. I certainly would have in the 70s. Yes - heard often decades ago, but not in recent times. Mind you, I'm a bit particular about what we call things. I am not a fan of having a 'Team GB' in sports...for me it's Great Britain or nothing. Old school I suppose. Or just old.
Earthling Posted July 5, 2012 Posted July 5, 2012 One supplier is always phoning up "to touch base". I don't like having my base touched, so I wish he'd stop trying. Anyone else here with similar problems? All your base are belong to us. 1
Leeoakley Posted July 11, 2012 Posted July 11, 2012 I work in sales and I certainly don't want to touch anyone's base
Disaster Posted July 11, 2012 Author Posted July 11, 2012 I used to play Bass in a band, maybe he's referring to that? If he is, then his use of English is not up to scratch!
Domino Posted July 11, 2012 Posted July 11, 2012 I used to play Bass in a band, maybe he's referring to that? If he is, then his use of English is not up to scratch! yeah, you don't want him touching your bass though either!
adhutton Posted July 11, 2012 Posted July 11, 2012 We have a technician who can do a superb South African accent and whenever one of our regular 'base-touchers' calls we put him on the phone and he gives them the runaround in his immaculate SA accent... We do have a laugh! Andrew
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