speckytecky Posted December 11, 2009 Posted December 11, 2009 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied. This morning I have tried running Windows XP Update on 3 computers - one networked the other 2 workgrouped and have received a message telling me "403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied." I'm logged on with Admin powers. Last succesfully ran updates yesterday evening on other computers in the school. Nothing has changed on our system overnight (MS Server 2003 R2) running with an Espresso Linux Server Cache.
nawbus Posted December 11, 2009 Posted December 11, 2009 Getting the same here. Microsoft must be broken! 1
speckytecky Posted December 11, 2009 Author Posted December 11, 2009 Thanks Nick, Saved me a lot of headscratching! Good old MS
6Foot2 Posted December 11, 2009 Posted December 11, 2009 Same here. No updates until this is sorted then.
speckytecky Posted December 11, 2009 Author Posted December 11, 2009 Moving on - several years ago a techy lass (sorry can't remember who) gave me a very handy little BAT file net.exe stop wuauserv cd /d %windir% rd /s softwaredistribution REGSVR32 %windir%\system32\wuapi.dll REGSVR32 %windir%\system32\wuaueng1.dll REGSVR32 %windir%\system32\wuaueng.dll REGSVR32 %windir%\system32\wucltui.dll REGSVR32 %windir%\system32\wups.dll net.exe start wuauserv Running that on my affected machines today then doing a restart brought Windows Updates access back to life again. I hope it works for others. 2
sniffingmoose Posted December 11, 2009 Posted December 11, 2009 Tried a Windows update at home this morning and got:- 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied. Thought I had a virus or malware stopping me updating. Got into to school and guess what I got the same. Funny Windows update worked last night. Looks like we have to wait for Microsoft. Chris
Guest TheLibrarian Posted December 11, 2009 Posted December 11, 2009 If this error is reported in WindowsUpdate.log FATAL: Update required for C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required version = 7.4.7600.226, re-install the relevant file from here : How to obtain the latest version of the Windows Update Agent to help manage updates on a computer.
6Foot2 Posted December 11, 2009 Posted December 11, 2009 A laptop which has been giving me problems all day has just started looking for updates again. No action applied: Just kept trying the site.
leco Posted December 11, 2009 Posted December 11, 2009 That's odd as I've updated several machines this morning with no issues at all.
sniffingmoose Posted December 11, 2009 Posted December 11, 2009 This looks like another strange microsoft problem. On every PC in the school that I have tried I get: 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied My windows update log file says: - FATAL: Update required for C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required version = 7.4.7600.226 2009-12-11 14:43:39:181 3436 a90 Setup * IsUpdateRequired = Yes Now why is a different version required today compared to yesterday and even if it is required why does windows update not update it. What has changed?
sniffingmoose Posted December 11, 2009 Posted December 11, 2009 Solved this now. I visited the site How to obtain the latest version of the Windows Update Agent to help manage updates on a computer Downloaded and installed new windows update agent. (Not through windows update!). It now works fine. Looks like I will have to do it for all 120 computers in the school! Thanks Microsoft.
speckytecky Posted December 11, 2009 Author Posted December 11, 2009 That bat file with a reboot (I posted earlier): net.exe stop wuauserv cd /d %windir% rd /s softwaredistribution REGSVR32 %windir%\system32\wuapi.dll REGSVR32 %windir%\system32\wuaueng1.dll REGSVR32 %windir%\system32\wuaueng.dll REGSVR32 %windir%\system32\wucltui.dll REGSVR32 %windir%\system32\wups.dll net.exe start wuauserv works fine for me anyone else tried it? Solved this now. I visited the site How to obtain the latest version of the Windows Update Agent to help manage updates on a computer Downloaded and installed new windows update agent. (Not through windows update!). It now works fine. Looks like I will have to do it for all 120 computers in the school! Thanks Microsoft.
pete Posted December 11, 2009 Posted December 11, 2009 Was reported on Sans as well: Microsoft Update providing 403 error code? You guys really need to set up WSUS - it's a half-hour job at the most. 1
speckytecky Posted December 12, 2009 Author Posted December 12, 2009 Was reported on Sans as well: Microsoft Update providing 403 error code? You guys really need to set up WSUS - it's a half-hour job at the most. Thanks Pete, I stuck WSUS on one server but gave up when it presented such a huge array of options to chose. I just wanted Critical and Security updates for Server 2003 and XP Pro workstations - preferably to automatically apply. Is there a muppet guide you can point the likes of me toward please?
Devontechie Posted December 12, 2009 Posted December 12, 2009 WSUS is the best way to get updates for your Network. It will download them nightly and then install when you say in GP. Steve
6Foot2 Posted December 12, 2009 Posted December 12, 2009 Was reported on Sans as well: Microsoft Update providing 403 error code? You guys really need to set up WSUS - it's a half-hour job at the most. We do have WSUS setup however this became an issue for us when a laptop came into the office which had not been on the network in months and so I wanted to get it updated in a hurry.
DrPerceptron Posted December 12, 2009 Posted December 12, 2009 I found this was only a problem using Microsoft Update - Windows Update was fine... you could even switch from Microsoft Update > Windows Update and then switching back worked. 1
pete Posted December 13, 2009 Posted December 13, 2009 (edited) Is there a muppet guide you can point the likes of me toward please? The MS Step-by-step guide isn't bad, though a few more screenshots would've helped: Download details: Step By Step Guide WSUS 3.0 SP2 WSUS Wiki: wsus - WSUS Installation Guide WSUS forum: WSUS Support Forums Operations guide once installed: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=22395ab7-9234-4eff-b9fd-48f152459aa2 We do have WSUS setup however this became an issue for us when a laptop came into the office which had not been on the network in months and so I wanted to get it updated in a hurry. Assuming the laptop's behaving (just unpatched), logging in as an admin and issuing wuauclt /detectnow in a command prompt will force it to grab updates from your wsus box. Check %windir%\WindowsUpdate.log after a minute and you should see progress and patches starting to download. Edited December 13, 2009 by pete 1
fabiog Posted August 2, 2011 Posted August 2, 2011 Moving on - several years ago a techy lass (sorry can't remember who) gave me a very handy little BAT file net.exe stop wuauserv cd /d %windir% rd /s softwaredistribution REGSVR32 %windir%\system32\wuapi.dll REGSVR32 %windir%\system32\wuaueng1.dll REGSVR32 %windir%\system32\wuaueng.dll REGSVR32 %windir%\system32\wucltui.dll REGSVR32 %windir%\system32\wups.dll net.exe start wuauserv Running that on my affected machines today then doing a restart brought Windows Updates access back to life again. I hope it works for others. I can tell you that it worked for me. Thank you very much.
Michael Posted August 2, 2011 Posted August 2, 2011 Setting up WSUS 3 SP2 really isn't too difficult and it saves an incredible amount of time and effort updating machines. It will let you specify certain updates (as above) so you can deploy exactly what you want You can also see if any machines are not updating from the comfort of your server chair Download here If you're running 2008 R2, WSUS will automatically be downloaded when you add the IIS/WSUS roles. 1
Michael Posted August 9, 2011 Posted August 9, 2011 My WSUS user guide is now available for 2003/2008/2008 R2 Server 1
ckiser78 Posted August 17, 2011 Posted August 17, 2011 That bat file with a reboot (I posted earlier): net.exe stop wuauserv cd /d %windir% rd /s softwaredistribution REGSVR32 %windir%\system32\wuapi.dll REGSVR32 %windir%\system32\wuaueng1.dll REGSVR32 %windir%\system32\wuaueng.dll REGSVR32 %windir%\system32\wucltui.dll REGSVR32 %windir%\system32\wups.dll net.exe start wuauserv works fine for me anyone else tried it? Worked perfect for me, didn't even have to reboot! Thanks a million!!!
Elrik_Murder Posted August 24, 2011 Posted August 24, 2011 Moving on - several years ago a techy lass (sorry can't remember who) gave me a very handy little BAT file net.exe stop wuauserv cd /d %windir% rd /s softwaredistribution REGSVR32 %windir%\system32\wuapi.dll REGSVR32 %windir%\system32\wuaueng1.dll REGSVR32 %windir%\system32\wuaueng.dll REGSVR32 %windir%\system32\wucltui.dll REGSVR32 %windir%\system32\wups.dll net.exe start wuauserv Running that on my affected machines today then doing a restart brought Windows Updates access back to life again. I hope it works for others. Thanks! This worked for me! I registered just to say thanks!
ajkgordon Posted October 21, 2011 Posted October 21, 2011 Moving on - several years ago a techy lass (sorry can't remember who) gave me a very handy little BAT file net.exe stop wuauserv cd /d %windir% rd /s softwaredistribution REGSVR32 %windir%\system32\wuapi.dll REGSVR32 %windir%\system32\wuaueng1.dll REGSVR32 %windir%\system32\wuaueng.dll REGSVR32 %windir%\system32\wucltui.dll REGSVR32 %windir%\system32\wups.dll net.exe start wuauserv Running that on my affected machines today then doing a restart brought Windows Updates access back to life again. I hope it works for others. Excellent. Worked perfectly. Thanks.
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