cookie_monster Posted October 19, 2009 Posted October 19, 2009 Someone just rang me and said that until recently they were using Outlook Express to check their Hotmail. I thought that MS stopped that ages ago and made you use Live Mail, is this not the case? Thanks.
CHR1S Posted October 19, 2009 Posted October 19, 2009 Nope, SMTP and POP are still avaliable pop.live.com and smtp.live.com
cookie_monster Posted October 19, 2009 Author Posted October 19, 2009 Oh ok. Well I suppose I should look into why it's stopped then First message: "Unable to poll for new messages etc - server response forbidden, server error 998, socket error 87" Second Message: " Access to account was denied, verify your user name and password are correct" Any ideas?
CHR1S Posted October 19, 2009 Posted October 19, 2009 Wrong username and password at a guess lol! Can they log in via web?
djh Posted October 19, 2009 Posted October 19, 2009 The way I heard was you have to pay to be able to use the premium service which has server access outside of live.com......
ZeroHour Posted October 19, 2009 Posted October 19, 2009 The way I heard was you have to pay to be able to use the premium service which has server access outside of live.com...... That was the case with Hotmail Premium but its all scrapped since it all became Live Mail/Wave (something or other) and pop3/smtp is free.
cookie_monster Posted October 19, 2009 Author Posted October 19, 2009 Wrong username and password at a guess lol! Can they log in via web? Yes they can.
CHR1S Posted October 19, 2009 Posted October 19, 2009 and the same username and password is being used in OE?
cookie_monster Posted October 19, 2009 Author Posted October 19, 2009 So i'm told but I might get them to change it again.
CHR1S Posted October 19, 2009 Posted October 19, 2009 Try - How to add your e-mail account to Microsoft Outlook Express - Mail and Settings - Windows Live Help If your running out of ideas....
CHR1S Posted October 19, 2009 Posted October 19, 2009 Or you could just wait - There is a possibility that MS are having issues with their pop servers or there is heavy load and it possibly might just work as normal tomorrow.
cookie_monster Posted October 19, 2009 Author Posted October 19, 2009 They say it's been a few days now. I'm wondering if I should suggest LiveMail that doesn't require any setting up.
CHR1S Posted October 19, 2009 Posted October 19, 2009 Just had a quick test myself, I set up hotmail in Outlook 2007 - Could send via smtp but not receive. Could be authentication problems maybe?
CHR1S Posted October 19, 2009 Posted October 19, 2009 Could be a major schoolboy error but live uses pop3.live.com instead of pop, contrary to alot of sites I just found. Give that a go works on my iphone
WStore_Dan Posted October 20, 2009 Posted October 20, 2009 No problems here - had all 3 of my Hotmail accounts going through Outlook Express for a long while now - very handy!
Don__1 Posted November 7, 2009 Posted November 7, 2009 The way you collect Hotmail from within Outlook Express changed just recently. Use the link posted above to alter any Hotmail accounts in Outlook Express.
MatthewL Posted November 7, 2009 Posted November 7, 2009 Off the top of my head, something called like Connector needed to be installed for it to continue to work but I might be wrong.
EduTech Posted November 7, 2009 Posted November 7, 2009 Off the top of my head, something called like Connector needed to be installed for it to continue to work but I might be wrong. I believe that is only for Microsoft Office Outlook rather then outlook express. I would recommend they also take a look at Live Mail it has a much nicer interface and will just work if they just type in there username and password. keeps them up to date aswell You can download that from the Live Essentials Page Essentials - Windows Live James.
mac_shinobi Posted November 8, 2009 Posted November 8, 2009 Oh ok. Well I suppose I should look into why it's stopped then First message: "Unable to poll for new messages etc - server response forbidden, server error 998, socket error 87" Second Message: " Access to account was denied, verify your user name and password are correct"[/code]Any ideas? Im presuming that on your local network and your ISP have not blocked the ports that it requires to use ? Seeing as your first error message is a socket / server error ?
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