ICTNUT Posted January 18, 2010 Author Posted January 18, 2010 There is an issue where the service may be down or stopped but the public display does not register this although the admin area does. If a Connectivity Check fails (PING) then this should register as DOWN and not WARNING and if a service is stopped then this should register as a WARNING. I have fixed this and will post up and quick guide on how to resolve the issue later today 1
zag Posted January 18, 2010 Posted January 18, 2010 There will be a Server 2008/IIS 7/7.5 install guide up later today or tomorrow Is it on the forums? http://www.opsoftware.net/forum/index.php?board=33.0 I can't find it.
Hawkeyez Posted January 19, 2010 Posted January 19, 2010 Is there feature in to test your email settings? We have aspemail on the webserver (for a helpdesk) which works, but with the same settings, getting no emails through (have a sensor on a printer that isnt working) Gary
Danlewis3 Posted January 19, 2010 Posted January 19, 2010 I cant login to the admin page I have changed the password and username in settings.asp but nothing it passess it in the url but goes no futhur
Edu-IT Posted January 19, 2010 Posted January 19, 2010 I cant login to the admin page I have changed the password and username in settings.asp but nothing it passess it in the url but goes no futhur Have you made sure your password is at least 6 characters, I beleive?
azrael78 Posted January 20, 2010 Posted January 20, 2010 Any news on the fixes to 1.5.5 yet? I'm not trying to rush but we'd like to start using it in anger as a monitoring tool which we can't currently do without giving people access to the admin page overview - which we really don't want to do Cheers, Az
plexer Posted January 20, 2010 Posted January 20, 2010 Any news on the fixes to 1.5.5 yet? I'm not trying to rush but we'd like to start using it in anger as a monitoring tool which we can't currently do without giving people access to the admin page overview - which we really don't want to do Cheers, Az Why do you have to give people access to the admin page? Ben
Edu-IT Posted January 20, 2010 Posted January 20, 2010 Any news on the fixes to 1.5.5 yet? I'm not trying to rush but we'd like to start using it in anger as a monitoring tool which we can't currently do without giving people access to the admin page overview - which we really don't want to do Cheers, Az There is a public front end, which, as long as you have the admin page open, will work for end users.
azrael78 Posted January 20, 2010 Posted January 20, 2010 One of the bugs that ICTNUT noted was that sometimes the front-page didn't display the correct status for servers. For example, a PING failure should be an error, a service-failure should be a warning and all OK should be OK. However - that's not what I'm finding, a PING comes up as a warning and everything else comes up as OK. So in order to get accurate status on the servers, we have to use the admin page overview tab. Az
meastaugh1 Posted January 20, 2010 Posted January 20, 2010 Does anyone know why the admin page wouldn't open correctly in IE7 on Windows Server 2003 (with the IE restrictions uninstalled)? When I open the page, there is no logon prompt and the page is displayed flat (ie no tabs). I've added the site to the trusted sites.
Hawkeyez Posted January 20, 2010 Posted January 20, 2010 Is there feature in to test your email settings? We have aspemail on the webserver (for a helpdesk) which works, but with the same settings, getting no emails through (have a sensor on a printer that isnt working) Gary Right, sorted emails, and getting failure emails coming through. However, got an odd one... Set a sensor on C: of a server to 10% (also tried with 5%), the actual free space is 13%, but I'm still getting space lower than 10% notifications.... Weird
Halfmad Posted January 25, 2010 Posted January 25, 2010 Completely stuck on the final steps, tried just about everything to get it. we have a very long domain name which might not be helping it and I'm not sure I can use a .local or .internal address, neither seem to work anyway. have it installed with the host address as "netmonitor" domain name is (fake address here) "domain.parent.company.co.uk CNAME is set to: alias: netmonitor (automatically fills in .domain.parent.company.co.uk) FQDN: servername.domain.parent.company.co.uk Is this even vaguely correct? any URL I try to use gives me an error. Tried about 10 different installations and DNS configs but I think I'm just getting more confused as time goes on. Been up and at work since 5:30am though so that's my excuse Any ideas? bit stumped!
ICTNUT Posted January 25, 2010 Author Posted January 25, 2010 Please excuse my lack of responses but I am not getting the notification emails, note to self set edugeek domain as whitlist on SPAM filter I will deal with your requests one by one below: There is a public front end, which, as long as you have the admin page open, will work for end users. This is incorrect you do not need to have them admin page open in order to provide access to the public status page. Admin only needs to be open in order to poll sensors. the public page can be accessed by anyone at anytime. Set a sensor on C: of a server to 10% (also tried with 5%), the actual free space is 13%, but I'm still getting space lower than 10% notifications.... How much space is reported in the admin area and how much space is reported on the windows server itself? Does anyone know why the admin page wouldn't open correctly in IE7 on Windows Server 2003 (with the IE restrictions uninstalled)? When I open the page, there is no logon prompt and the page is displayed flat (ie no tabs). I've added the site to the trusted sites. Sounds to me like the CSS files are not being loaded, did you setup the monitor site in IIS as a dedicated site or as a sub directory of another site? Any news on the fixes to 1.5.5 yet? I'm not trying to rush but we'd like to start using it in anger as a monitoring tool which we can't currently do without giving people access to the admin page overview - which we really don't want to do I really would not give anyone access to the admin area that does not need it. The fixes you need in order to get the correct icons are as follows: 1 - Open the incs folder and within this open the file called functions.asp in notepad 2 - On line 429 change this strSQL=strSQL & "'2'," to this strSQL=strSQL & "'3'," 3 - On line 441 change this strSQL=strSQL & "current_status='2'" to this strSQL=strSQL & "current_status='3'" 4 - On line 573 change this strSQL=strSQL & "current_status='3'" to this strSQL=strSQL & "current_status='2'" 5 - On line 990 change this strSQL=strSQL & "'2'," to this strSQL=strSQL & "'3'," 6 - On line 1002 change this strSQL=strSQL & "current_status='2'" to this strSQL=strSQL & "current_status='3'" 7 - On line 1139 change this strSQL=strSQL & "'2'," to this strSQL=strSQL & "'3'," 8 - On line 1151 change this strSQL=strSQL & "current_status='2'" to this strSQL=strSQL & "current_status='3'" The above changes will ensure that sensors are reported correctly, the download source has already been updated with these fixes.
ICTNUT Posted January 25, 2010 Author Posted January 25, 2010 Completely stuck on the final steps, tried just about everything to get it. we have a very long domain name which might not be helping it and I'm not sure I can use a .local or .internal address, neither seem to work anyway. have it installed with the host address as "netmonitor" domain name is (fake address here) "domain.parent.company.co.uk CNAME is set to: alias: netmonitor (automatically fills in .domain.parent.company.co.uk) FQDN: servername.domain.parent.company.co.uk Is this even vaguely correct? any URL I try to use gives me an error. Tried about 10 different installations and DNS configs but I think I'm just getting more confused as time goes on. Been up and at work since 5:30am though so that's my excuse Any ideas? bit stumped! I think now would be a good time to start again as it would appear you are getting a little confused. When adding you DNS record create a record for netmonitor pointing to the IP address of the web server, next when you create the site on the webserver and you are at the host headers section (step 7 on the guide) simply add netmonitor and continue with the rest of the setup. Should all be setup OK you simply need to open your web browser and enter http://netmonitor/admin/ and you should get the admin login page. 1
meastaugh1 Posted January 25, 2010 Posted January 25, 2010 Sounds to me like the CSS files are not being loaded, did you setup the monitor site in IIS as a dedicated site or as a sub directory of another site? Just had a look at it and working now. There was no proxy specified in IE because it's a virtual server specifically for SmartMonitor, so have had no need to connect to internet. Specifying a proxy and enabling proxy bypass allowed the page to render normally. Thanks. 1
ICTNUT Posted January 25, 2010 Author Posted January 25, 2010 Just had a look at it and working now. There was no proxy specified in IE because it's a virtual server specifically for SmartMonitor, so have had no need to connect to internet. Specifying a proxy and enabling proxy bypass allowed the page to render normally. Thanks. Yes that would about do it. The JQuery CSS and AJAX modules are pulled down from the Google Content Delivery Network (CDN) to ensure that are kept upto date and available this also reduces the overall delivery size of the software. No internet = no content
Edu-IT Posted January 25, 2010 Posted January 25, 2010 This is incorrect you do not need to have them admin page open in order to provide access to the public status page. Admin only needs to be open in order to poll sensors. the public page can be accessed by anyone at anytime. But for it to stay up to date...?
Halfmad Posted January 26, 2010 Posted January 26, 2010 I think now would be a good time to start again as it would appear you are getting a little confused. When adding you DNS record create a record for netmonitor pointing to the IP address of the web server, next when you create the site on the webserver and you are at the host headers section (step 7 on the guide) simply add netmonitor and continue with the rest of the setup. Should all be setup OK you simply need to open your web browser and enter http://netmonitor/admin/ and you should get the admin login page. ICTNUT - cheers mate took me all of 2 seconds this morning when I was awake 1
Halfmad Posted January 26, 2010 Posted January 26, 2010 Just curious - how long does it take for status messages to start appearing, I've added a few servers and sensors for them but nothing appears in the overview, the servers are shown on the main public facing page. Checked config of site in IIS, looks fine, been running for about 1 hour at 5min intervals.
fawkers Posted January 26, 2010 Posted January 26, 2010 hi everyone, Just a quick question, is there in IIS 7 install guide anywhere? Thanks .Adam
dave.81 Posted January 26, 2010 Posted January 26, 2010 I know i'd find this app very useful but so far i've not managed to get it to run on our server, but i know thats my fault just haven't had the time to look at it throughly yet.
ICTNUT Posted January 26, 2010 Author Posted January 26, 2010 hi everyone, Just a quick question, is there in IIS 7 install guide anywhere? Thanks .Adam I am trying to get one sorted, hopefully tonight
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