Duplicate vs Extended display issue

[Jehanzeb]

Hi all,

 

Hope you are keeping well.

 

We are having a peculiar issue with Windows 11 laptop and Epson projector display. The projector is in the hall and we use the combo for school assemblies. Previously (on Windows 10) we always set the screen display to duplicate and we never had any issues regardless of us opening PowerPoint or YouTube videos or navigating between applications however ever since we bought the new laptop with Windows 11 the duplicate option reverts to extended display randomly. For example, we would be running a PowerPoint slides and if within it there is a link to a video, clicking on the video, the display will revert to Extended display, playing video on the laptop while the projector screen showing an extended desktop display. We then have to stop the video, click Windows+P and duplicate again, play the video. This way it starts to work until we switch back to power point slide and it reverts back again.

 

I have updated the graphics card driver, updated Windows 11 but with no luck. We tried the same with different video players and different applications such as browser or Word document, it does the same. Each time we switch between applications, it reverts to extended display.

 

I’d really appreciate to know the workaround or possibly permanent fix if someone have had the same issue and fixed it.

 

Kindest regards

 

Jay

[sigma]

Does it make a difference as to which you set as the primary display?

[LeMarchand]

What happens if you untick "Presenter View"?

 

[Jehanzeb]

Does it make a difference as to which you set as the primary display?

 

Hi Sigma,

 

Thank you for your kind reply. I have tried to move the primary displays but it made no difference. I had it set up as laptop display as primary display.

 

Kindest regards

 

Jay

[Jehanzeb]

What happens if you untick "Presenter View"?

 

[ATTACH=CONFIG]72174[/ATTACH]

 

Hi LeMarchand, thank you for your kind reply. I have not tried unticking the presenter view. I didn’t think it would make any different but I will test this tomorrow morning.

 

I’ll report back here.

 

Kindest regards

 

Jay

[thimon]

Presenter view definitely messes with duplicate display settings. I always advise teachers not to use it in class.

[danelliott87]

This is a PowerPoint thing. By default it will present the PowerPoint in extended desktop. You can change the behaviour within the settings > options in PowerPoint

[Oaktech]

We have unticked presenter view for all staff with policy.

 

It caused all manner of issues from the mild confusion you have noticed to full crashes of our USB 3 docking stations and weid issues where it's not possible to get the actual presentation onto an extended monitor at all until the device is restarted.

 

You're looking for the: "Allow PowerPoint to also automatically extend the display when presenting on a desktop" setting in either Office GPO or Intune

 

- - - Updated - - -

 

We have unticked presenter view for all staff with policy.

 

It caused all manner of issues from the mild confusion you have noticed to full crashes of our USB 3 docking stations and weid issues where it's not possible to get the actual presentation onto an extended monitor at all until the device is restarted.

 

You're looking for the: "Allow PowerPoint to also automatically extend the display when presenting on a desktop" setting in either Office GPO or Intune