Jehanzeb

Emailed with many thanks

Hi LeMarchand, thank you for your kind reply. I have not tried unticking the presenter view. I didn’t think it would make any different but I will test this tomorrow morning. I’ll report back here. Kindest regards Jay

Hi Sigma, Thank you for your kind reply. I have tried to move the primary displays but it made no difference. I had it set up as laptop display as primary display. Kindest regards Jay

Hi all, Hope you are keeping well. We have been a happy customer of Smoothwall for many years, running S14 appliance with web filter, firewall, malware etc. Our license is expiring soon and I wanted to renew the license only but for some reason I received a quotation with extended support of S14 and license together. All I am interested in is the license renewal cost. Did anyone else have this issue and how did you manage to get around this issue? You might be thinking why not just ask for license only cost ( I have done that already without success). If any Smoothwall guys read this, could you please help? Kindest regards Jay

Hi all, Hope you are keeping well. We are having a peculiar issue with Windows 11 laptop and Epson projector display. The projector is in the hall and we use the combo for school assemblies. Previously (on Windows 10) we always set the screen display to duplicate and we never had any issues regardless of us opening PowerPoint or YouTube videos or navigating between applications however ever since we bought the new laptop with Windows 11 the duplicate option reverts to extended display randomly. For example, we would be running a PowerPoint slides and if within it there is a link to a video, clicking on the video, the display will revert to Extended display, playing video on the laptop while the projector screen showing an extended desktop display. We then have to stop the video, click Windows+P and duplicate again, play the video. This way it starts to work until we switch back to power point slide and it reverts back again. I have updated the graphics card driver, updated Windows 11 but with no luck. We tried the same with different video players and different applications such as browser or Word document, it does the same. Each time we switch between applications, it reverts to extended display. I’d really appreciate to know the workaround or possibly permanent fix if someone have had the same issue and fixed it. Kindest regards Jay

This sucks, they sell their product to say it write backs to SIMS and so one would imagine it will write back but it doesn’t do anything. Really annoyed to be tricked in

Thanks Paul, I’ll book a demo with them too. Will give some to try and see which suits our needs best. thank you so much once again kind regards Jay

Thank you so much, I’ve sent a request for a demo. kind regards Jehanzeb

We are one of those who took on SchoolComms, only if I knew I wouldn’t have done it. My question is, SchoolComms says their system has the ability to write back to SIMS but so far we found neither payments of dinners or anything related to kids (including deletion, editing) doesn’t seem to write back. Major issue is with parents payments to their dinners, goes to a company CyPad system but doesn’t really add anything to SIMS. does anyone know or found out what does SchoolComms write back to SIMS? kind regards Jehanzeb

I thought of it too but the amount of effort on my own seems like a daunting task but it is achievable.

Hi all, I wonder if there is any Pre-School/Early years setting software available in the market? We are using manual system from registering interest to signing up contracts, filling forms with details to sending invoices to paying parents. Even the time tabling of staff and ratio of pupil to adult is done manually. All of this is really laborious and cumbersome. So I am wondering how are you running yours? Do you use any dedicated software? Or are you using the same manual process including Excel sheets/Google sheets and Word. Kind regards Jay

Hahahaaha true!

Hi Jawloms, yep, that's a basic thing anyone would do as a first point of step. Done that, no luck (which I thought would be the case). The issue seems like we have to remove the entries from dbs for the MIS to start again. Kind regards Jay

Hi all, Not sure if anyone else had this issue but I seem to have had a bizare issue since 18th Sept. I am unable to setup the new NJ Staff paygrade and associated salaries in SIMS.net ---> Tools ---> Staff ---> Pay Related ----> NJ Pay Awards (new Sept 2019 fileset .xml) does not import into SIMS.net. This is obviously affecting FMS as I am unable to import new salaries from recon files. Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, = or when the subquery is used a an expression. The statement has been terminated It seems to me there is a duplication issue in the database but not really sure if I am correct? Has anyone else had this issue? I have raised the issue with Capita and even after over 3 weeks (nearly a month) I have had no updates apart from a phone call today saying we're looking into it and we'll give you a call tomorrow. Not something I was expecting... Anyhow, I do not want to rant here but simply wanted to know if someone else had a problem and if yes, did you manage to fix it and if you did, how? Your kind help will be highly appreciated. Kindest regards Jay.

Noneunless you push them, most of them doesn’t even know beyond “photo copy” and which part fits where as they have a diagram of the mfp. Kindest regards J.