Setting up reminders for the jobs

[genesis]

Hi

 

I have IT request and projects on my to do list . Is there a way to set up them organised with repeated reminders so that i don't miss out any important tasks.

 

Any help would be great.

 

Thanks

[mavhc]

Depends how many tasks and how many people and how you want to organise things.

 

Do they reoccur? Do they need priorities? What won't just putting them in a text file do that you want to do?

[atcoates]

You looked at Microsoft Planner or monday.com?

[Rob_D]

If it's long term recuirring things like contract expirations, or the old "hoover out the projectors" job, then we just have recurring calendar events.

[Davit2005]

I use calendar notifications with brief description then reference the call/ticket system ref number. This can accomplish a bit but if you have more complex tasks and multiple people doing them then planner software would prob be better with some sort of email reminder

[MatthewL]

Does your service desk software not have this?

 

We use ManageEngine Service Desk Plus and we can have all our calls in there plus projects too.

[DrBeaker]

Helpdesk ticket, added to inbuilt calendar of shared/personal calendar.

 

Issue, added to inbuilt calendar of shared/personal calendar.

 

Anything else, added to calender.

 

Yet to fail me. Simple, effective and works.

[AM369]

Microsoft Planner for us. Helps keep track of our own jobs outside the Helpdesk. Added as a Tab in Teams and works great.

[dmj]

I use Jira for all medium to long term things. Free for upto 10 users.

https://www.atlassian.com/software/jira

[Noxid_w]

I've always used Calendar in Outlook. Set reminders with plenty of notice.

[ckedu-local]

I've been using Microsoft Todo and that seems to do the job for me.

Can easily create lists & setup reminders for yourself - even links in with Outlook to mark emails.

[PMFR]

Have you checked out 'Trello'? It can be tied to your calendar and email system so that you get alerts!