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Posted

Title: Users can't access Exchange Online

 

User Impact: Users may be unable to access Exchange Online using multiple protocols.

 

More info: This issue primarily affects Outlook on the web, though some users may also experience problems with Outlook desktop and mobile devices. Users may also be unable to utilize some features that rely on Representational state transfer (REST) functionality.

 

Users able to authenticate to Exchange may experience delays sending and receiving email.

 

Current status: We're evaluating recent changes within the affected infrastructure to determine if any additional factors could be contributing to the issue.

 

Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.

 

Next update by: Thursday, October 1, 2020, 9:30 PM (8:30 PM UTC)

Posted

Sharepoint as well:

 

Title: Some users may be intermittently unable to access SharePoint Online

 

User Impact: Users may be intermittently unable to access SharePoint Online.

 

Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix.

 

Scope of Impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.

 

Next update by: Thursday, October 1, 2020, 11:00 AM (10:00 AM UTC)

Posted

Title: Users can't access Exchange Online

 

User Impact: Users may be unable to access Exchange Online using multiple protocols.

 

Title: Users can't access Exchange Online

 

User Impact: Users may be unable to access Exchange Online using multiple protocols.

 

More info: This issue primarily affects Outlook on the web, though some users may also experience problems with Outlook desktop and mobile devices. Users may also be unable to utilize some features that rely on Representational state transfer (REST) functionality.

 

Users able to authenticate to Exchange may experience delays sending and receiving email.

Current status: We've identified errors within network logs indicating a potential problem with traffic routing. We're performing additional analysis to confirm our findings and determine next steps in the investigation.

 

Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.

 

Next update by: Thursday, October 1, 2020, 10:00 AM (9:00 AM UTC)

Posted

The is also a service degradation with teams:

Title: Users may see problems with the Microsoft Teams serviceUser Impact: Users may experience issues with the Microsoft Teams service.More info: Some examples of impact include: Problems with RSVP functions, some calendar functions, updating profile pictures, accessing presence and user profiles, accessing the assignments tab, searches, recent files will not show in the updated list both on desktop and mobile, and updating mailbox settings.Current status: Due to a downstream issue, we've been unable to reroute connections to alternate infrastructure. Once the downstream issue is resolved, we expect to see impact start to remediate.Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.Start time: Thursday, October 1, 2020, 5:40 AM (4:40 AM UTC)Root cause: A portion of infrastructure supporting Microsoft Teams functionality is performing below the expected service threshold.Next update by: Thursday, October 1, 2020, 1:00 PM (12:00 PM UTC)

Posted

Title: Users can't access Exchange Online

 

User Impact: Users may be unable to access Exchange Online using multiple protocols.

 

More info: This issue primarily affects Outlook on the web, though some users may also experience problems with Outlook desktop and mobile devices. Users may also be unable to utilize some features that rely on Representational state transfer (REST) functionality.

 

Users able to authenticate to Exchange may experience delays sending and receiving email.

 

Current status: Further analysis has determined that the issue is being caused by a recent configuration update to components that route user requests. We've reverted the update and telemetry shows that the service is now recovering.

Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.

 

Root cause: A recent configuration update to components that route user requests is causing impact to the service.

 

Next update by: Thursday, October 1, 2020, 11:30 AM (10:30 AM UTC)

Posted

Everything appears OK now, be it slow using OWA.

 

I've been able to receive emails on my Android the whole time though. Amazingly it was very quiet this morning :D

Posted

Been fine for me today however on Monday I believe it went down worldwide. I was in the middle of setting up Seamless SSO so I thought I broke it!

 

Just kept giving authentication errors when you tried to log in.

Posted
I'd guess that this may have affected Shared Computer & Device-based activations of the Office 365 desktop apps as I couldn't do any of this yesterday afternoon either.
Posted
I'd guess that this may have affected Shared Computer & Device-based activations of the Office 365 desktop apps as I couldn't do any of this yesterday afternoon either.

 

We won't affected with these services - just outlook web access...

 

THANKFULLY!

Posted
They have been having issues since the 28th last month on a global scale. They are having some issues by all accounts! It should be comfort to us all that even the big boys can have an off day.
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