Staff Size

[Endaar]

Hi All,

 

First post, so apologies if there was a more appropriate forum for this.

 

I'm doing some research to put together a staffing proposal for my department, and would appreciate anyone willing to share the info below:

 

1. Org type (K-12 / Higher-Ed / etc.)

2. Number of end-user devices supported (PCs, tablets, etc.)

3. Number of technicians completely or primarily dedicated to supporting those devices; i.e. do not count a tech that performs most of their work on servers or networking

 

Basically I am trying to establish some sort of 'average' device to technician ratio because I think my department is understaffed. (K-12, 2000 devices, three techs to support them)

 

Thanks in advance for your help, and feel free to include any further information you feel might be helpful.

 

- Endaar

[Katy]

1. We're Nursery to 6th form, i.e. age 2-18.

2. About 450

3. 0 dedicated to desktop support, we have me (Systems Manager) and a Senior IT Technician and both work across servers/networking/end user devices. In the past we had 2 sites and about 1000 devices, with 4 of us, 2 dedicated to the end user devices and 2 working a mixture of everything. We don't particularly struggle with just 2 of us as since replacing most of the desktops in the last 5 years with PCs with SSDs we find there's a lot less goes wrong than used to.

[JordanT91]

1. SEN 4-19

2. 145 desktops, laptops and iPads, plus a few specialist devices here and there.

3. There's just me. I do everything (from basic stuff like password resets, plugging in VGA cables for teachers to managing the content on the website, administrating Sharepoint, network design and server installs, SCCM administration etc.)

 

Its got the point now where the network runs itself.

[PotNoodleTech]

1. 11-18

2. 1000 devices

3. 0.65 techs (one tech part time term time)

Edited January 12, 2018 by PotNoodleTech

[jthompson]

1. Upper school (ages 14-18)
   
2. 1000
   
3. 1 tech + 1 NM
   

[localzuk]

1. From 0-13 age (nurseries, first schools and middle schools)

2. Around 1500

3. 1.5 techs

[Disaster]

Search Ratio in thread titles and you will find at least 3 threads on it. Loads of info there.

[rom1984]

1. Primary School (age 2-12)

2. 700 devices (Desktops, Laptops & iPads)

3. Part Time Technician (3 days a week term time only) across 3 separate sites.

[mthomas08]

Secondary/Sixth Form

2000+ devices

2 technicians full time, 1 NM

[TomHD]

Primary Nursery/EYFS/KS1/KS2

~300 devices

Just me for 25 hours a week, 43 weeks per year

 

I teach for 6 of those hours so network and devices only get me for 19 hours per week.

[HarryMonkey]

Secondary/6th Form

1000 devices

3 ... NM, snr tech, part time tech (M-Th 9-30 to 3-30 TTO)

[Rob_D]

1) Secondary School

2) Around 600 devices.

3) 2.5 Techs and a network manager.

[dapaulio]

Secondary and 6th form

800 devices

Just me FT

[forkies]

Secondary and sixth (11-18) plus sports academy

About 1000 devices (1300 users)

NM, senior tech (both full time) and this year also a TTO Technician part time 0.8

[Geoff]

In the interests of balance (a la the other side of the fence)

 

1. Corporate

2. 350

3. 2x First line Techs.

 

Flaming torches and job vacancies are available on request.

[jimmy_2k]

Secondary School 11 - 19.

 

750 Devices - 2.5 Techs + Network Manager