Hi All,
First post, so apologies if there was a more appropriate forum for this.
I'm doing some research to put together a staffing proposal for my department, and would appreciate anyone willing to share the info below:
1. Org type (K-12 / Higher-Ed / etc.)
2. Number of end-user devices supported (PCs, tablets, etc.)
3. Number of technicians completely or primarily dedicated to supporting those devices; i.e. do not count a tech that performs most of their work on servers or networking
Basically I am trying to establish some sort of 'average' device to technician ratio because I think my department is understaffed. (K-12, 2000 devices, three techs to support them)
Thanks in advance for your help, and feel free to include any further information you feel might be helpful.
- Endaar
