Shadow_Walker Posted June 13, 2017 Posted June 13, 2017 Ok so in my new job i have not been left any details of the logins used to access the Volume licensing management page. I spoke to microsoft and after a 30 minute conversation they apologised and said speak with your re-seller. Only issue is i have not been left who our re-seller was either. Any ideas of where to go next.
LeMarchand Posted June 13, 2017 Posted June 13, 2017 Any ideas of where to go next. Office staff/bursar etc. Ask if they can track it down via the finance system. 1
Shadow_Walker Posted June 13, 2017 Author Posted June 13, 2017 Office staff/bursar etc. Ask if they can track it down via the finance system. Yes that was my next guess. However Auditors in this week so no go. Also depends on what they called the invoice etc
HBPS Posted June 13, 2017 Posted June 13, 2017 can you not access the mail account of the person you took over? any information in that email account is school property 1
LeMarchand Posted June 13, 2017 Posted June 13, 2017 Yes that was my next guess. However Auditors in this week so no go. Also depends on what they called the invoice etc Do you have access to your predecessor's email? Might be worth a search. 1
Shadow_Walker Posted June 13, 2017 Author Posted June 13, 2017 Do you have access to your predecessor's email? Might be worth a search. Already tried that. No emails relating to it.
chris_uk Posted June 13, 2017 Posted June 13, 2017 Have you tried the forgotten password link on the login screen for volume licensing?
HBPS Posted June 13, 2017 Posted June 13, 2017 with that email address can you not reset the password? surely it would be that address registered with VLCS
Shadow_Walker Posted June 13, 2017 Author Posted June 13, 2017 with that email address can you not reset the password? surely it would be that address registered with VLCS No we tried that as well but it came up as not recognised.
Norphy Posted June 13, 2017 Posted June 13, 2017 It might be worth contacting some of the bigger MVLS suppliers to see if your contract is with them? The ones that come to mind are: Ramesys/Capita Phoenix Pugh RM
HBPS Posted June 13, 2017 Posted June 13, 2017 erm what about looking in O365 mailboxes or equivalent see if you have an email for licenses
nadeem Posted June 15, 2017 Posted June 15, 2017 If you have Office365 and you have admin access, then one of the options in the portal will show you who your named reseller is
mukz Posted June 15, 2017 Posted June 15, 2017 Ring up one of your last preferred sellers, ask them to find out for you. I know my one would and also speak to MS on my behalf to get me logged in
CAWJames Posted August 16, 2017 Posted August 16, 2017 Do they actually have any volume licencing....
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