BT Infinity: It's Recommended!

[6Foot2]

It's recommended by 9 out 10,000,000 people.

 

 

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[mikeprice]

Based on my experience with BT that would be about right

[DJ-1701]

Actually... I have to be fair... I would recommend BT Infinity... in the past though when I was a BT Home Hub user they were abominable.

[nicholab]

I am a plusnet fttc customer with a Billion router I reconmed it.

[6Foot2]

We have arrived in Cornwall: The accommodation has a broadband connection provided by BT. No problems so far (but then again I have only been online for about 3 minutes)

[nathan]

Once installed, BT lines are normally fine. It's the getting installed part which is a complete mastery to them

[mikeprice]

The word Mastery and BT are not ones that I would normally put in the same sentence!!

 

still - to be fair - at my last house - once the BT stuff was installed it was fine - it was just the 3-4 months waiting to get it installed - when all the cables where already there - was a bit of a killer - especially as I was job hunting and had no Internet at home - or for that matter a phone (mobile signal was also carp)

 

so I am biased

[rad]

I'm happy with my BT infinity, although not a gamer or high streamer but it all depends on your location and age of your cabling etc

[Norphy]

I was happy with BT Infinity when I had it. Only reason I moved to Virgin was that it was something like £15/month cheaper for a faster package.

[Wubbalubbadub]

My BT infinity was installed on 30th September..

18 phone calls, 2 engineer visits later..

It's now being uninstalled on 25th October.

Worst service & customer support I have ever dealt with!

[DGardiner]

Actually... I have to be fair... I would recommend BT Infinity... in the past though when I was a BT Home Hub user they were abominable.

 

can second this, upgraded to a netgear nighthawk D7000 if i remember right and went from multiple disconnects and slowdowns daily to perfect internet - and a router with more functionality that the ISP can't remotely mess around with.

[fiza]

Actually... I have to be fair... I would recommend BT Infinity... in the past though when I was a BT Home Hub user they were abominable.

 

Well that's 1 customer, who are the other 8?

[Lonix]

I wouldn't recommend it. Although was about 18 months ago, high priced and their support were clueless. They created me an account without informing me, when I wanted access to it and a password reset it took about 2 hours.... multiple calls and that was AFTER they finally got some one on the phone who knew what to do.

 

Can you imagine if it took us that long to simply provide account details/reset a password?