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Posted

I'm looking to move flat in about a month, and I'm considering changing ISP (tiscali 2mb unlimited)..anyone out there got any recommendations?

 

Needs to be cheap, reliable, lots of headroom (missus is a professional webdev) and not lose VPN/RDP/E-mail/FTP at peak times like Tiscali can...ideally not a 12 month contract either, as it depends how things go at the new place.

 

Needs to be ADSL as well, as I know there's a BT line in, but I doubt we'll be able to change provider.

 

Any recommendations? I *could* stay with Tiscali, but since their recent "throttling/port block" problems, and their telling me that using VPN/RDP/FTP and E-mail clients is "business usage suited to a business package instead of a home one"..I'm losing faith TBH.

 

Any recommendations from you knowledgeable IT types out there? ;)

Posted

I think Zen will be your best bet. It’s a little more expensive than the others but you get a quality service. Plus no contract.

 

Z

Posted

I ditched Tiscali, did a lot of research and ended up with IDNET, can't be happier. They're not the cheapest but promise never to do traffic management/shaping and frankly gaming pings, download speeds are awesome.

 

They also got me 6.5meg broadband, even though I'd been on less than 1meg with Tiscali - who tried twice to increase it and failed. Month by month contract, change over from Tiscali went smoothly, took 3 working days and the outage was less than 2 hours :)

Posted

Just had to troubleshoot a Zen connection at my parents' house - took 30 minutes to convince them it was a fault at their end, and eventually they admitted they'd deleted the account. Needed a manager to undelete it though, and so it took 24hours to restore service. Not impressed.

 

UKonline (Easynet) OTOH are who i use at home, and they have been incredibly reliable.

Posted

Ive got friends on Be in Bradford, and they say its ace once going and works well.

 

Personally Im looking at either Eclipse or Enta for my ISP Move from the clutches of the Tiscali buying spurge from last year.

Posted
Just had to troubleshoot a Zen connection at my parents' house - took 30 minutes to convince them it was a fault at their end, and eventually they admitted they'd deleted the account. Needed a manager to undelete it though, and so it took 24hours to restore service. Not impressed.

 

I cannot prove it but Zen Internet leaked my bank account details! I nearly lost £2000 last year through fraud. It all started a day after I sent them a fax to upgrade to 16 ips with my card number on.

 

Police are investigating and so are my banks fraud team. I got the money back through making a claim.

 

I now use Enta.net (through freeola.net).. Very good so far! No ports are blocked. Cost is £30 though.

Posted
Ive got friends on Be in Bradford, and they say its ace once going and works well.

 

Personally Im looking at either Eclipse or Enta for my ISP Move from the clutches of the Tiscali buying spurge from last year.

 

I've now been banned from the Tiscali forums again...:mad: I think Eclipse might be a good move. I've contacted them and asked if I can specify "no hardware needed" if I move to them...they got back to me within an hour and said "no problem", and were very polite indeed.

 

It looks ever more tempting. I've now discovered that a previous tenant in the new place we're looking at has moved the line from BT in 2001...no idea who it's with now, and £125 to get back on BT. That's after contacting the District council and post office to find out what the house number is as it's been removed and named instead, so we weren't on BTs system under that info.:rolleyes:

 

Why is nothing ever simple? :p

Posted

Eclipse are pretty crap. I was a long time customer but the service just got worse and worse. Everything is throttled pretty heavily including vpn.

I am with Sky 16mb broadband right now and its the best isp I have had in years :D

Posted

Throughly recommend ADSL24 (an Entanet reseller)

Decent speeds and wonderful, personal, quick service. Phone answered instantly and I think theres only a couple of guys that deal with it, so you dont end up with a different person every time who doesnt have a clue about your problem.

I havent been able to find anyone saying a bad word about them

 

Thanks to them and BT, Ive been able to get online within 10 days of moving to my new flat...wasnt even supposed to be activated till Friday, but got my router yesterday, plugged it in and it all works :D

Posted
Why is that, was you posting something negative about their service?

 

Surprisingly, I don't recall doing so...but they won't elaborate, so...sod 'em.

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