Blank screen after pressing CTRLALTDEL for login. No way of logging in across Domain.

[Asomodai]

Keep us updated!

 

Unfortunately removing it doesn't seem to have done anything.

[6Foot2]

Sorry, what do you mean Loopback?

 

If an Ethernet cable is plugged into the wall at both ends [going back to the switch] rather than one end in the wall and the other end in a computer this is a loopback. It can cause a broadcast storm/problems for the network.

[3s-gtech]

Hasn't downloaded for us yet as we sync on a Sunday, but how do I stop new updates downloading for a while? WSUS says syncs are manual but they certainly arnt being done by me, probably by SCCM - but I can't for the life of me find where this is set in SCCM? Hardly have to touch it for updates usually

 

No need to stop them downloading to your server, but consider not using auto approvals. I manually approve updates once I'm happy they're not going to send my network down the pan. It's a bit of work, but gives more control.

[Heisenberg]

Unfortunately removing it doesn't seem to have done anything.

 

Could we not try removed all the ones that were added. I've removed them from wsus and the have been removed from 'some' machines... just I have a few still flashing.

 

Was the script you used something like this?

@echo off

wusa /uninstall /kb:3097877 /quiet /forcestart

END

[Rob_D]

Manually uninstalling update KB3097877 fixes the issue for us (on windows 7 X64 ent)

Apparently it is a windows 8 updates that was sent to win7 computers in error. Thanks MS.

Edited November 11, 2015 by Rob_D

[Heisenberg]

Uninstalling update KB3097877 fixes the issue for us (on windows 7 X64 ent)

Apparently it is a windows 8 updates that was sent to win7 computers in error. Thanks MS.

 

How did you remove it?

[hallb15]

We're using Sophos Enterprise Console 5.2.2 and endpoint 10.3.15.

I've still only had the one PC affected though, which is odd as we have about 100 desktops and 75 laptops around school.

[Rob_D]

How did you remove it?

If you remote into the computer you can log in and manually do it from the update UI console. We're working on a batch/powershell file now.

 

EDIT: We also noticed it seems to present more on computers with touch devices IWBs touch screens etc.

Edited November 11, 2015 by Rob_D

[Asomodai]

If you remote into the computer you can log in and manually do it from the update UI console. We're working on a batch/powershell file now.

 

EDIT: We also noticed it seems to present more on computers with touch devices IWBs touch screens etc.

 

I am unable to remote into any of the PC's with this issue.

[Asomodai]

How did you remove it?

 

I tried a batch file with this

 

C:\Windows\System32\wusa.exe /uninstall /kb:KB3097877 /quiet /norestart /log

 

Should I try something else?

 

I can run a command line via Impero.

Edited November 11, 2015 by Asomodai

[Rob_D]

I am unable to remote into any of the PC's with this issue.

How are you trying to remote in? MS Remote Desktop Connection worked for us.

Have you tried using PSexec to run the command directly on the affected computers?

Edited November 11, 2015 by Rob_D

[Asomodai]

How are you trying to remote in? MS Remote Desktop Connection worked for us.

Have you tried using PSexec to run the command directly on the affected computers?

 

Yeah standard Windows remote desktop. I think we disabled it.

 

PSexec? We have been using Impero to run command prompt.

Edited November 11, 2015 by Asomodai

[Rob_D]

PSexec? We have been using Impero to run command prompt.

https://technet.microsoft.com/en-us/sysinternals/psexec.aspx

Not sure if it works the same as Impero though.

[Asomodai]

https://technet.microsoft.com/en-us/sysinternals/psexec.aspx

Not sure if it works the same as Impero though.

 

Do we wait after wusa /uninstall command? Will it give us a confirmation to see if it worked? Do I need to type in End as well?

[Asomodai]

Tried the command prompt and didnt seem to do anything for me... Edited November 11, 2015 by Asomodai

[TechSupp]

Just been hit with this here as well, not all are affected it seems at the moment, thanks MS! Anyone got a good solution to this yet. We dont have the ctr-alt-screen, just straight to login screen, all we get on affected PC's is a pre logon screen that just sits there and flashes, cant even get in with safe mode...grrrrrrr

[Rob_D]

We're pushing this out as a batch file and it appears to be working.

 

[color=#000000][font=Calibri]C:\windows\system32\DISM.exe /Online /Remove-Package /PackageName:Package_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 /quiet[/font][/color]

[Asomodai]

This worked! Thank you thank you! I can finally go home! Real props to you mate!

 

 

We're pushing this out as a batch file and it appears to be working.

 

[color=#000000][font=Calibri]C:\windows\system32\DISM.exe /Online /Remove-Package /PackageName:Package_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 /quiet[/font][/color]

[TechSupp]

Brilliant will give that a whirl tomorrow.

[TechSupp]

Tried running the file on my PC as a test and got the message 'The specified package is not valid Windows package.' Any ideas?

[Callum]

After the Windows Updates we're having similar issues. The computers in general have become really slow and take ages to login (in some cases over 30 minutes stuck on the black screen between the 'Preparing your desktop' screen and the 'Applying personal settings' box). Furthermore a few specific machines are so horrendously slow that they take an extra 10 minutes to load Internet Explorer. It literally takes a whole lesson to load something up, which is an absolute embarrassment to IT Support. If anybody has any suggestions of what we could try to fix it, we would very greatly appreciate it!

[Bev]

I declined all of yesterdays updates after this happened, and I've still got another affected computer this morning. I am going to try that batch file and above and see if I can fix it without having to reimage.

[Rob_D]

This worked! Thank you thank you! I can finally go home! Real props to you mate!

 

The credit should go to our Support contractors DM Systems, who actually wrote the code.

 

Tried running the file on my PC as a test and got the message 'The specified package is not valid Windows package.' Any ideas?

 

I'm guessing the answers yes, but have you double checked the update is still installed on your test pc?

[jtotheb]

The update has been reissued!

https://support.microsoft.com/en-us/kb/3097877

[3s-gtech]

Turned up on my WSUS this morning - I've denied the Windows 7 versions now.

 

This security update was rereleased on November 11, 2015 for Windows 7 and Windows Server 2008 R2 to resolve an issue where crashes occurred in all supported versions of Microsoft Outlook when users were reading certain emails.

 

Hmm, doesn't sound like they've addressed the issue in this thread though.

Edited November 12, 2015 by 3s-gtech