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Callum

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  1. Callum
    We've recently put Windows 10 on the network, but now we have this sudden issue with Google Chrome. When loading pages, especially big pages (and especially pages with lots of adverts, such as tabloid newspapers), the Chrome process hangs for 1-10 seconds, quite a number of times. So loading the Daily Mail homepage can take something like 40-50 seconds. This doesn't seem to be an issue on Firefox or other browsers. Is this an issue anybody else is experiencing? Is there anything to resolve it? I've used the Developer Tools and it seems Time To First Byte (TTFB) is taking all of the time, but it's not a networking issue since other domain machines behind the same internet connection can load the page almost instantly.
  2. Callum
    Hi chazzy2501, thanks for the response. Yes we have created a user-based Regional Settings in group policy. On the first/main tab, the User Locale is set to 'English (United Kingdom)', with a solid green line at the bottom. The 'Location' field below is greyed out for some reason, and is defaulted to 'United States'. Not sure how we can enable this field to change it, or even whether it matters.
  3. Callum
    We have just moved from Windows 7 to Windows 10, and staff are suddenly facing an issue whereby USB-powered 'Hard Disk Drives' do not show up in This PC, but small/typical USB sticks show up fine. In other words, small USB sticks work fine, but the big block USB drives do not appear. Administrators can see them all fine, but network users cannot. What policy could be blocking this? From Group Policy, we only hide/disable the C drive.
  4. Callum
    Thank you for the reply, it's much appreciated...however, we need a solution that can be deployed via Group Policy or some form of AD mechanism. We have ~700 computers so cannot possibly attend to each machine.
  5. Callum
    We are trying to set the default keyboard layout for network users (local accounts) to 'English (United Kingdom)'. This is set correctly on the system/login screen, but as soon as a user logs in the language is changed to 'English (United States)'. We've done the usual searching online and tried the various keys, such as 'Preset' and 'Geo\Nation', but nothing seems to actually have an effect. We have the correct timezone and locale, but somehow the keyboard just sticks to the United States. How are you all setting your keyboards to UK?
  6. Callum
    Well, thank you all for the replies. I guess we will just have to embrace the Mixed Reality Portal, and Windows Store, etc. Maybe Microsoft forgot that schools and businesses exist.
  7. Callum
    Apologies, but I have spent days searching the web for an answer. Every thread I come across either has no response, or gives a random, irrelevant answer such as completely uninstalling apps.
  8. Callum
    We are creating a Windows 10 environment and we're trying to create a redirected start menu for students and staff. The redirection in Group Policy works fine (our custom shortcuts show up), but it seems it's impossible to remove some of the default apps, including: Alarms & Clock Calculator Camera Connect Cortana Microsoft Edge Microsoft Store Mixed Reality Portal My Office Paint 3D Photos Settings Voice Recorder Windows Defender Security Center The policy "Remove common program groups from Start Menu" is enforced, but this doesn't seem to help. Does anybody know how we can completely clear the app list in the Start Menu, so only our custom shortcuts show?
  9. Callum
    Thanks for the response everybody! Yeah, as you all suggested, we went with outright disabling it on all domain machines.
  10. Callum
    Does anybody know how to password protect the Startup Repair utility in Windows 7? I've tried Googling it but the links all talk about circumventing the password.
  11. Callum
    Ah right, thanks for the correction. Like I said it's just something I was told recently by a member of staff.
  12. Callum
    I've been told that Ofsted now want to adopt a 'block less, teach more' approach to web filtering. Websites such as Facebook shouldn't be blocked, but rather students should be taught how/when/where to use it.
  13. Callum
    Hi Steve, Thanks very much for the response. We originally tried setting LoadBehaviour to 0, and then to 2 as you suggested, however neither seems to fix the issue. After logging in as a user with the amended mandatory profile, Excel still sticks on 0%. Is there another reference to this add-on in the user/computer hive that needs removing?
  14. Callum
    Found the cause to be a buggy add-in (SMART Ink). We've tried disabling the add-in in the mandatory profile by removing the registry keys, but it doesn't seem to have any effect. Does anybody know where the add-in list is stored in the registry? Is it in the user or computer hive?
  15. Callum
    As gtg93 said, we simply disable the driver using a script.
  16. Callum
    I've discovered this is happening with files that are protected by a read-only password. It's as if the password prompt never appears, and Office waits indefinitely. I have tried minimising everything and dragging the Excel splash screen to the side of the screen, but there is no hidden password prompt anywhere.
  17. Callum
    We've just rolled out a new image of Windows 7 Professional (x64) which has Office 2013 preinstalled and activated. It works perfectly fine as intended, however random the odd random spreadsheet will just saying "Opening ... (0%)" indefinitely. Killing 'EXCEL.EXE' and then doing an Auto Recovery of the file opens it fine, so it's not like the spreadsheet is corrupt. Other computers using Office 2016 can also open the spreadsheet absolutely fine. Is there something that has been overlooked when creating the image, or does something need configuring? The affected spreadsheets do not seem to have anything in common, they're just random.
  18. Callum
    We very often get jobs stuck in print queues. The solution is always to delete/resume the job, and restart the physical printer.
  19. Callum
    Ah sorry, Windows 7 Professional (x64).
  20. Callum
    I'm about to start creating a new OS image from scratch, to be deployed with SCCM 2012. Does anybody have any tips on how to reduce the size of the OS installation, and how to remove unneeded Windows components (e.g. Windows Games)?
  21. Callum
    Not entirely sure how long it takes, but they've all been imaged within the last month or so.
  22. Callum
    All machines across the school are imaged using SCCM with the exact same captured image. Some machines work perfectly fine and login within about half a minute. However there are random machines that are just dreadfully slow, and staff have timed them taking (up to) 36 minutes to login, 35 minutes of which are spent on a black screen. After so long, 'Preparing Windows Desktop Updates' briefly appears at the top-left and then they're logged in. I've tried to analyse a computer during login using a remote task manager, and the results are very weird. During the login, the computer never uses more than 5-10% CPU, and during the black screen it's practically using 0% CPU. There is fluctuating disk reading/writing, but only a matter of kbps (not like the HDD is struggling to cope). However there is approx. 22,000 handles running on ~1,000 threads. Is this normal for a computer, or is there some insanely broken program running at login? Can anybody recommend steps to try and further investigate the issue?
  23. Callum
    Running PhotoRec on the drive now and it seems to be recovering a lot of images (I've specified to only recover JPEG/PNG). Only issue is now they'll have to put everything back into folders.
  24. Callum
    We recently formatted a staff laptop, taking it from XP to 7. Before doing so we backed up all of the documents, pictures, etc., to a 64GB USB stick (which the staff provided). They've now come back to us after trying to access the data on the USB stick and the USB stick seems to have become corrupt; only folders and files from A to C are listed (everything else just doesn't exist), and the files that do exist are all corrupt. The laptop hasn't really been used since the formatting, so is it possible to recover the majority of the files using some form of file recovery freeware? I've tried Recuva but it didn't seem to detect files from the previous installation. Can anybody please recommend some freeware we can use to recover files from a previous Windows installation to an external drive?
  25. Callum
    In the last year we've started teaching Computer Science, like I'm sure most other schools have (or already did). The specification pretty much requires students to use Linux command line for everything. The Computer Science teacher bought a Raspberry Pi for every student, along with HDMI to VGA converters and SD cards. I've installed PiNet (aka Raspi-LTSP) on each SD card and it works great for its purpose. However, every time we want to use the Raspberry Pis the students have to power off the Windows computers, unplug them (so the Pi has a power socket), unplug the keyboard/mouse/VGA from the computer and plug them into the Pi. Obviously when teenagers are doing this, computers aren't shut down gracefully, keyboards and mice are left unplugged at the end of the lesson, the computers aren't plugged back in, etc. It's a total nightmare every time. How do you deal with using Raspberry Pis in the classroom? If you don't use Raspberry Pis, do you use Linux VMs, or something else?
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