Cant get the graphics card to work

[Shadow_Walker]

Just wondering if anyone had an idea of how to solve this as its driving me insane. I got a new graphics card (geforce 210 graphics card) for my work pc (hp Compaq 6200 pro small form factor) so i can use two monitors. I have plugged the graphics card in but i can never install the drivers.

 

Under device manager it is under hidden devices but has the latest driver. The other strange thing is that the pci express root port is also hidden but i cannot get them to become unhidden and work. I have searched google but no answer seems to work.

 

Any advice?

 

Running windows 10 upgraded from 8.1

[3s-gtech]

Do you have the latest chipset drivers installed? Where does it show in the hierarchy with hidden devices showing? It's possible there's a BIOS setting at play here, or even something like the weirdness I experienced with some Lenovo M58Ps (only certain card models would work, even from the same vendor).

[Dos_Box]

Is there an option in BIOS to select graphics such as 'Onboard only' or 'PEG + Onboard'?

[Shadow_Walker]

I have downloaded the latest chip set. The hidden graphics card is shown under display adapters and the pci express port is under system devices

 

In the bios it only give the option to disable the onboard graphics but i cant change it as it is grayed out

[3s-gtech]

Do you have any other PCI-E graphics cards you can test with?

[Shadow_Walker]

Do you have any other PCI-E graphics cards you can test with?

 

I don't think i have

[Dos_Box]

Are the onboard graphics Intel or other?

[Shadow_Walker]

On board is intel

[Shadow_Walker]

This is the message which is displayed on the driver details

 

Currently, this hardware device is not connected to the computer. (Code 45)

 

I know it is attached properly.

[john]

Try the card in something else to check it works?

[NB9457]

If the PC matches the spec on the Compaq site, you should have an onboard displayport and VGA port, any reason against not using both of these?

[Dos_Box]

Of course, it could be just plain knackered!

[Shadow_Walker]

If the PC matches the spec on the Compaq site, you should have an onboard displayport and VGA port, any reason against not using both of these?

 

Ours did not come with DVI but came with serial.

[NB9457]

Ours did not come with DVI but came with serial.

 

What model are they? Strange only coming with one video output!

[Shadow_Walker]

Right tried it on the same model of machine but with windows 7 and it picked up the drive but still would not display. Could it be faulty?

[NB9457]

Right tried it on the same model of machine but with windows 7 and it picked up the drive but still would not display. Could it be faulty?

 

Good chance, was it brand new? I'll be honest, they're that old now I didn't know they still sold them!