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Hi Guys, I have been tasked buying 30 kindles for our english department. Firstly I know all the issues abount managing them that is not the problem the problem i am having is that trying to buy the, I thought i would apply for the credit account Amazon offers but when i come to fill in the form it will not let me input english details ie postcode etc. I tried to ring them but kept getting passed around and gave up in the end. Anyone had success in get a credit account from Amazon if so what best way did you did it. We do not really have a school Credit card we can use. So does anyone know of any other authorised Kindle Sells that supply Schools. Help Advice will be most welcome. Stuart Purvis

Ok in a different thread I was, am having trouble with my Vcentre server so I gave up and now want technical support from VMware... Yay! After logging in and trying to discern what magical combo of clicks will elicit a helpdesk button or number. I get to a page support page that shows nothing but has an KB article telling me how to troubleshoot the reasons why you have no supportable products listed. (rather than showing your product and saying unsupported next to it, it shows no products, clear thanks.) Ok now I'm KBing my way through the technical support guide to why technical support doesn't work..... 1 I do have support, I'm looking at t he receipt till next year, 2 I'm the super user and the account numbers are the same. 3 buy more technical support??!?! Great now I can't remediate VMware technical support is there a technical support for the technical support of course not. I can BUY technical support....So I can buy a technical support query to fix my technical support issues I've paid for... This is fantastic, great job VMware, just Great.

We are planning next summer upgrades and are looking into upgrading our 6 cabs around the school. Can anyone recommend any good companies that will quote install and advise us on our best course of action. Thanks in advance Stuart

Hello, I am engaged in a number of conversations about the renewal of the old Becta ICT Services Framework, regarding which the DfE and the Government Procurement Service are currently consulting with industry. I would be very interested in any feedback from Edugeek members about your experience or perception of major infrastructure procurement in schools and colleges. Relevant questions that occur to me are: * How easy is it to procure significant ICT infrastructure for your school/college? * How useful was the old ICT Services Framework (or indeed frameworks in general)? * How easy is it to get reliable advice about (a) what to buy, and (b) how to buy it? * To what extent do you think your local requirements could be standardised (assuming that was a participative process) and to what extent do you feel that your local requirements are unique? * What are the main pitfalls that you need to guard against when procuring significant infrastructure (e.g. companies that go bust, proprietary lock-in, lack of pricing transparency, poor requirements analysis...) * What is your perception of the benefits of aggregated procurement as a way of saving money? * How important are OJEU (EU) procurement rules, which kick-in for public procurements valued at more than £150K? * How easy is it to get information comparing the performance and value of competing products? * How valuable would it be to have a "G-Cloud for Education" - i.e. an online catalogue of IT products for education, with transparent pricing, certifications and star-ratings? ...and any other questions that occur to you. This is not a scientific survey, of course, but if people are prepared to post their thoughts and experiences in reasonable numbers, I would be happy to do some legwork collating them, so that they can be shared with the DfE, the Governmnt Procurement Service, and other interested parties. While the current consultation is about the ICT Services Framework, the Information Management and Learning Services Framework will also come round for renewal in a couple of years and some of the same questions might apply again. Thanks for any feedback you can give, Crispin Weston

Hi, We are going to have to replace some of our ageing computers very soon. As we are very tight on money the Business Manager has put to me the idea about buying reconditioned machines, ex business lease machines etc. Would it be possible to have some of your feedback about this? Also if you think it is a good idea/have done it yourself would it be possible to recommend some companies as I have only ever worked with suppliers such as Stone and Ergo since I started here. Many Thanks Tom