KTECH

I think if you just re-downloading the spreadsheet and import in again it should let you use the first code

Hi guys Does anyone know much about Apple's 2 step verification process? If you haven't noticed yet next time you log in to your VPP account to manage facilitators you would won't be able to do so until you set this up. It might not affect you if you don't need to access that area again but for new Schools or people like me that work for a support team installing sets of iPads for Schools and helping them set up VPP it could be an issue. Until they brought this is in the vpp manager account wasn't really used other than to register for the program but now they want it attached to a phone number and a device. Will other IDs be able to be used on this device or do you only need to sign in if you need to recover the password? and do you know if we could use the same iPad/number for multiple accounts as we tend to set the vpp up for Schools before we visit to install. Failing that could a Mac mini be used as the device for this to save having to use one of the staff/students iPads? I might be over complicating the relevance of this 2 step verification but just trying to establish how it will affect the way we help Schools set this up. Thanks

I'm trying to establish if the changes Apple have made changes the way we need to structure the registration/setup. Until they made the change the vpp registration ID was only used to register the School for the program and create facilitators etc so wondering if having to do the 2 step verification will affect things? :/

Hi I've had the same issue, is the 2 step verification necessary if the vppmanager account is only for registration, does it have to be tied to a specific device? We normally set up vpp for the School before we do an install so we know it's working beforehand, do you know if it will let us use the same device for all the vpp accounts we create as we normally create them before the kit has arrived. Thanks

Not yet i'm afraid :/ as mentioned above it doesn't seem possible which is ridiculous

Hi Guys Some apps such as Garageband, are paid for through VPP but then require a further in app purchase to unlock the full functionality, is this possible using VPP? or is there another way round it? Thanks and hope any one reading this has a great Christmas

It looks like you can still just download a spreadsheet of codes and import them into AC as normal, as well as the managed distribution option. Hope they keep this option available too as like others most Schools I deal with use iPads as shared devices.

I agree, the software COULD be a really handy tool and make the whole process of deploying iPads fairly manageable but the contant bugs with it is really starting to take it's toll on my time having to go back to Schools to fix lost supervision, app code errors and what ever else goes wrong with it. Surely for a company like Apple it shouldn't be that hard for them to just make it work as it should, right? lol. And yes an extra restriction to stop them going into Settings would be a god send!

The issues i was having were after the 1.4 update but havent tested again since 1.4.2, is it any more stable as i've heard mixed reports?

Hi, for number 2 it actually worked for me but for some I had to do a couple of times but it did stop opening iPhoto. My biggest problem at the moment is for a set of ipads that had updated themselves to ios7 over wireless, configurator doesn't want to know about them now!

on mine when i deleted the apps in AC and re added them it let me put the codes back in

That's good you managed to fix it, do you use passcodes on your iPads? If so have you had/got round any issues with them being wiped each time they're refreshed?

Hi I'm currently working through a series ofissues updating a cart of iPads to iOS7 which are connected to a mac minirunning Apple Configurator. Below are the issues i am having if case anyone has come across them already pls. If i fix them i'll add to this to help anyone else with thesame problems.... Just to mention the Mac, iTunes and AC are allup to date. There's 32 iPads, on around half of them someof the kids have already updated the iOS over the wireless which means some ofthe apps now don't work until they are updated to new versions via AC. So problems so far: 1. When the new versions of apps were importedinto AC they were all showing as free inc paid apps so the codes couldn't be assigned. FIX: Delete the apps from AC first before you re-import them 2. Since the latest updates when the cart isplugged into the Mac iPhoto launches to view the photos on them and i get 30+boxes telling me "Photos in camera roll of iPad 'name' cannot be importedbecause the device is locked with a passcode. You must unlock the device toimport them" A suggested fix is to open Image Capture and set it to notlaunch any app when the ipads are connected but it doesn't make a differenceiPhoto still opens and this message appears every time. 3. When I plugged one iPad into the macdirectly with a usb it updated to iOS7 ok, but when i plugged the trolley innone of them would check in to AC and i got 30+ boxes saying "AppleConfigurator could not connect to this device" The problem seems to bethat the iPads have a passcode on them... For the iPads still on iOS6 if the passcode isentered and then plugged in (either via usb directly or in the trolley) it thenappears in AC ok. Having a passcode on them didn't stop them checking in beforethe update?. For the iPads that have been updated over thewireless (now on iOS7), the problem seems to be when the passcode is enteredand then connected a message appears on ipad screen saying "Trust ThisComputer?" This is a new message? It's annoying as thecable in the trolley isn't long enough to work on the ipad while plugged and itwill be a pain to have to plug them in to usb one by one to turn passcodes offand click this message. 4. Another issue with passcodes is onceupdated, the user is prompted to enter a passcode as it does but each time theiPad is refreshed it wipes the passcode and prompts for it to be set again. It's annoying that before all this i was just starting to get to grips with it all argh! lol, anyway if anyone has come across these issues and hasa fix please comment

It seems to be doing a lot of weird stuff since the update it's causing me a nightmare!

I've got round this now, incase anyone else has this problem it was a corrupt download that needed clearing out of the folder in: Finder/Go/Library/Containers/com.apple.configurator/Data/Library/Caches/com.appl e.configurator/Downloads & and Firmware Once I deleted the file in there and downloaded again it worked