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Hi I'm currently working through a series ofissues updating a cart of iPads to iOS7 which are connected to a mac minirunning Apple Configurator. Below are the issues i am having if case anyone has come across them already pls. If i fix them i'll add to this to help anyone else with thesame problems.... Just to mention the Mac, iTunes and AC are allup to date. There's 32 iPads, on around half of them someof the kids have already updated the iOS over the wireless which means some ofthe apps now don't work until they are updated to new versions via AC. So problems so far: 1. When the new versions of apps were importedinto AC they were all showing as free inc paid apps so the codes couldn't be assigned. FIX: Delete the apps from AC first before you re-import them 2. Since the latest updates when the cart isplugged into the Mac iPhoto launches to view the photos on them and i get 30+boxes telling me "Photos in camera roll of iPad 'name' cannot be importedbecause the device is locked with a passcode. You must unlock the device toimport them" A suggested fix is to open Image Capture and set it to notlaunch any app when the ipads are connected but it doesn't make a differenceiPhoto still opens and this message appears every time. 3. When I plugged one iPad into the macdirectly with a usb it updated to iOS7 ok, but when i plugged the trolley innone of them would check in to AC and i got 30+ boxes saying "AppleConfigurator could not connect to this device" The problem seems to bethat the iPads have a passcode on them... For the iPads still on iOS6 if the passcode isentered and then plugged in (either via usb directly or in the trolley) it thenappears in AC ok. Having a passcode on them didn't stop them checking in beforethe update?. For the iPads that have been updated over thewireless (now on iOS7), the problem seems to be when the passcode is enteredand then connected a message appears on ipad screen saying "Trust ThisComputer?" This is a new message? It's annoying as thecable in the trolley isn't long enough to work on the ipad while plugged and itwill be a pain to have to plug them in to usb one by one to turn passcodes offand click this message. 4. Another issue with passcodes is onceupdated, the user is prompted to enter a passcode as it does but each time theiPad is refreshed it wipes the passcode and prompts for it to be set again. It's annoying that before all this i was just starting to get to grips with it all argh! lol, anyway if anyone has come across these issues and hasa fix please comment

Hi All, I've been doing some thinking lately about data protection and the use of auto-backup solutions such as iCloud, google backup, onedrive etc. Our staff members all have iPads. If their iCloud backup and photo backup is turned on, and they have any photos of our students on their iPad, those photos will be getting backed up to Apple's servers. The same goes for android/windows devices if their respective photo backup solutions are turned on ('on' seems to be the default setting). We also use a piece of safeguarding software which is accessed through any browser. Included in this software is the ability to upload files, such as case referrals etc. Obviously this is highly sensitive data. To view these uploads whilst logged in through a browser, you have to download them. I'm concerned that if users log in and do this on a mobiole device, their download folder may be getting backed up to an Apple/Google/Microsoft server without them even knowing it. I'm assuming in both of these situations, the GDPR guidelines for data protection would be broken. Does anyone have any further clarification on this? At the moment, I'm telling staff to turn off iCloud/photo backup. I'm also instructing them to only view the Safeguarding uploads on a school PC. Any advice would be greatly appreciated. Many thanks!