TriggerHappyUK

Unfortunately, my NM has disabled webmail for our M365 tenant 😞 He doesn't trust the users. Very much a 'least privileges' policy here.

Looks to be back up as normal now

Is anyone else experiencing issues with shared calendars? Ours go from Updating to No Connection (see attached). Is there anything going on at Microsoft?

In my previous job we used MyConcern (https://www.ess-sims.co.uk/myconcern) It synced nicely with our AD/AAD and is compatible with SIMS. Worked really well and easy to manage/maintain Like DrCheese says above: Why reinvent the wheel and leave your school/successor a headache if/when you leave.

Hi mitchell1981, Did you find an answer to this? We've got a similar issue. For example, the search name is 'Angela' or 'Ang'. The results for 'Ang' include the words 'Change' or 'Exchange'. Which is many emails.

Can you log into their Outlook and set a forwarding rule? Creating rules can be very granular and would think this is possible.

We had this issue in my last school. It turned out to be the type of HDMI cable that was installed with the SmartBoards. They were installed with HDMI 1.4 cables. These don't work too well with 4k screens over any length longer that a meter or two. The installation company had to come out and change them over to HDMI 2.0 or HDMI 2.1 (can't remember what they changed them too). No issues after that.

I've recently moved on, but the last secondary school I was at had two CCTV cameras in each main IT suites (9) and one camera in each of the 6th Form IT rooms (4). We didn't have that many damages, but like mentioned previously, we found it happened more when lessons were being covered, or if the equipment was slightly older/slower that the rest Damages were reported straight away to us and CCTV footage was looked at to find who did it. Some cases lead to the parents paying for replacements (if it was a monitor/PC) most lead to the student having detention (keyboards/mice/other). We also had over 250 laptops dotted around the school on trolleys. These were signed in and out for each lesson. Damages found on these would be reported to the teacher and the last user was usually the person that did the damage.

Could be just like during COVID. The teachers create the Teams Lesson and share the join link with the student. Yeah, pretty much just a webcam and mic needed. Can just point the class webcam to the whiteboard.

I've used Movavi in the past. It's pretty good. Can miss the odd keyframe but easily rectified: https://www.movavi.com/support/how-to/how-to-blur-face-in-video.html Not sure if it's included in the free version. I used the minimum paid for version, which was around £60-£65 at the time.

We had this issue too. As far as I can remember, there are two types of chat in Teams. I classed them as Global Chat and Team Chat. It looks like you have disabled the Global Chat - This stops the general chat function. But there is also a chat function per Teams lesson/class/meeting - This can be disabled in the team/meeting options.

Can you do a manual install of Windows, then add it to the domain. See if it installs Teams. If not, remove from domain, then add it to Intune and see if Teams installs. May be able to find out what system is then installing it

Is it being deployed via GPO?

Hi All, Our broadband is up for renewal in March. Currently with RM/SWGfL. Not had much to complain about but obviously need to get another one or two quotes before Finance/SeniorTeam are happy. Was wondering if there are other schools on different suppliers in my area? We are a medium/large secondary in Dorset. Our main line is 1GB up/down, with a 80Mbps backup line. Anyone got any good suggestions? Kind regards, C

Thank you all for your help. We found out where it's set:

Hi All, Hopefully, this is a quick one. We use Impero across the site here. Is there a way for Impero to prompt the user of the remote computer to accept remote connection from someone connecting via the console? I've had a look but cannot find the 'checkbox' :-) Cheers, C

We've tried doing this but it still shows up :-( Do you mind sharing what GPO settings you used?

We use Raspberry Pies to connect to RiseVision. It's an annual subscription, but makes it easy to centrally manage all the displays around the Academy.

We have MDT/WDS setup to install the drivers needed based off of the make/model of device. Luckily, we mostly only use Dell products, which have a nice CAB file that can be imported into WDS/MDT. We use a single basic Win10 image, that gets updated every once in a while. Each device has its serial number added to the Deployment Workbench Database in the Computers section. This is configured to correctly name the device add it into AD at the correct location. The Task Sequence deals with Domain joining. Applications are assigned to each computer via the Roles and installed via LiteTouch, with Windows Updates set to run after they install. It's all pretty automated, once they have been entered into WDS/MDT. Anything bad goes wrong with the device and we just PXE boot it. Only thing that we haven't been able to automate is Adobe Suite

No, we are Standard

Hi all, Does anyone have a simple to follow guide on how to do an eDiscovery for Teams Chat history of a student? I've been asked by the Head of Year of a student to get their Teams Chat history. I remember being able to do it before, but the steps I wrote down last time don't correspond to what I'm seeing in the Compliance console. I can get the emails, but it doesn't include Teams chats. Cheers, C

ICT Support Engineer Summary We are looking to appoint an experienced, professional, trustworthy and motivated ICT Support Technician who has a demonstrable track record of success in the IT industry. Someone who shares the team ethos of high standards and customer satisfaction. Based in a school setting, the ICT Support Technician would need excellent communication and organisational skills, working both alongside the Network Manager as well as independently to maintain the highest levels of up-time for the school. A self-motivated approach would be required to take the initiative and be highly pro-active when it comes to troubleshooting, maintaining and deploying hardware and software systems. Mandatory experience for the role would include: • Desktop / Laptop support (mainly Windows based); • Windows Server support; • Office 365; • Anti-Virus software support. Desirable experience would include: • Networking (VLAN configuration for example); • Print management; • Data backup / restore technologies; • Helpdesk management systems; • Voice over IP; • Apple Mac support; • Microsoft Azure; • CCTV / DVR systems; • Mobile device management; • Audio / visual system support. This is a very dynamic role which would suit someone who has either worked in a school environment at a junior level for a year or more, or in a corporate setting; the key responsibilities would include: • Providing timely and high-quality support to staff and students; • Working to ensure that the IT systems are running in an effective, efficient and secure manor; • Keeping up with updates and changes in the industry; • Help staff use the schools IT facilities as efficiently as possible and as required for delivery of the curriculum; • Maintenance and management of computers and on-premise / cloud based server infrastructure; • Monitoring of key systems; • Following, updating and creating high quality documentation in line with that which already exists. Working in the education sector providing IT support delivers unparalleled opportunities to be exposed to the latest technology, a wide range of platforms and an ability to make a significant difference to the experience for students and staff. Anybody who works in an education setting has a duty to protect the welfare of children. The successful candidate would be required to undergo an enhanced DBS check, provide photo ID and share the schools commitment to safeguarding as well as being supportive of their Christian Ethos. http://www.tbowa.org If interested please send CV to me via a private message, or via Indeed In-School IT Support Engineer

Another for chuncky white chocolate chip please :-)

We've recently gone through this process too. We have 12 MDFs and 11 A4 Desktop printers. About to finish our current contract with Konica. Our local Grammar school recommended Ricoh. So we added them to a list of manufacturers (Toshiba, Konica, Ricoh, Sharp). We went for Ricoh in the end as they seemed to have a better overall service (and quite cheap too). All fully managed for 5 years. Anything goes wrong, they'll come out and fix it. PaperCut integration too :-) All getting delivered in the last week of term, then installed the week after.

ICT Support Engineer Summary We are looking to appoint an experienced, professional, trustworthy and motivated ICT Support Technician who has a demonstrable track record of success in the IT industry. Someone who shares the team ethos of high standards and customer satisfaction. Based in a school setting, the ICT Support Technician would need excellent communication and organisational skills, working both alongside the Network Manager as well as independently to maintain the highest levels of up-time for the school. A self-motivated approach would be required to take the initiative and be highly pro-active when it comes to troubleshooting, maintaining and deploying hardware and software systems. Mandatory experience for the role would include: • Desktop / Laptop support (mainly Windows based); • Windows Server support; • Office 365; • Anti-Virus software support. Desirable experience would include: • Networking (VLAN configuration for example); • Print management; • Data backup / restore technologies; • Helpdesk management systems; • Voice over IP; • Apple Mac support; • Microsoft Azure; • CCTV / DVR systems; • Mobile device management; • Audio / visual system support. This is a very dynamic role which would suit someone who has either worked in a school environment at a junior level for a year or more, or in a corporate setting; the key responsibilities would include: • Providing timely and high-quality support to staff and students; • Working to ensure that the IT systems are running in an effective, efficient and secure manor; • Keeping up with updates and changes in the industry; • Help staff use the schools IT facilities as efficiently as possible and as required for delivery of the curriculum; • Maintenance and management of computers and on-premise / cloud based server infrastructure; • Monitoring of key systems; • Following, updating and creating high quality documentation in line with that which already exists. Working in the education sector providing IT support delivers unparalleled opportunities to be exposed to the latest technology, a wide range of platforms and an ability to make a significant difference to the experience for students and staff. Anybody who works in an education setting has a duty to protect the welfare of children. The successful candidate would be required to undergo an enhanced DBS check, provide photo ID and share the schools commitment to safeguarding as well as being supportive of their Christian Ethos. http://www.tbowa.org If interested please send CV to [email protected] or DM me