sraper

Thanks for that - have been scratching multiple heads around here tying explain this behaviour

ahh see what you mean - not impossible

We have roaming profiles - nothing has changed in this regard for months if not years and this has only just started

Have two schools (both LGfL schools) where the oneDrive app is misbehaving! You can sign into the app fine and in explorer the extra "drive" shows up However if you click the > arrow it disappears and nothing actually happens - it doesnt expand to show folder list or any contents. If you go into C:\Users\ and navigate into the cache area for that OneDrive - everything is showing up I tested the same version of OneDrive on my work PC at home and logged into the same oneDrive account and the app worked as expected. Anyone else seen this and can offer any suggestions to fix

Phew - hopefully will get resolved quickly - cant be that hard to fix🤣

Apparently mapping as drive rather than UNC is safer with chrome - however we have been doing it this way for years. I work remotely so at the moment have to rely on screenshots. At present only 2 people have reported this issued - just at 2 very different schools. Want to get ahead of this if I can From what they said chrome://downloads doesnt work either - but I believe if they open Explorer and go to downloads the files are there - oddly

Two possible strange issues with the latest release of Chrome. TBH these may not be related to Chrome but I cant think what else to blame First one! In two schools have had uses report issues with "Downloads" specifically they are getting this identical message As you can see the dialog has added the extra \\?\ at the beginning. This is a "traditional" setup where Downloads is mapped in "Folder Redirection" to a network share - this has worked perfectly for the last 15+ years. Suddenly getting these errors at two schools. This leads on to the second issue and why I think its the chrome release At both of these schools PDQInventory is reporting that Chrome is not installed! However if I check in Program Files Chrome is there! After checking I cant find the correct "uninstall strings" in the registry that would show that Chrome is correctly installed - which is why PDQ is saying its not. Anyone else experiencing this weird behaviour?

I had just raised a similar query earlier. Tempted for the no internet to just disable the wireless drivers so no network at all! However what I am struggling to work out is that I have been told that they MUST use MS Word but not be able to switch to another app. Is there any "simple" way to force "single-app" mode to Word. Using options like Kiosk Mode or Exam mode seem to go down the route of opening a browser at a fixed URL - or maybe opening a Store app. However I want to run only Winword.exe nothing more than that

This may help https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-connect-sso-quick-start I was sent this yesterday for a similar issue

Whats the easiest way to set up a laptop for SATS exams for a Braille user. I have been emailed the following All student laptops are currently Enrolled in InTune (no onsite AD server) I was going to look at either the "Exam Mode" or Kiosk mode - however they only allow access to websites I need MS Word

All the syncs are in place from LGfL to AD to Entra Just need something simpler to use such as QR codes or icon based logins etc something that works with AD as well as Entra

Indeed - we try to encourage schools to use individual logins where possible - but ultimately its their choice if not. However wondering if its worth considering using Clever Badges or Wonde (My Login or Magic Badge?) and how easy are either of those to intergate with ActiveDirectory or maybe Hybrid Joined devices

One of the schools we support is wanting to "migrate" to the cloud and based on the advice from one of their governors they are insisting on M365! At present the shcool are using "generic" class logins by year group eg all year 1 kids use a "year 1" login with a very simple password. The school is a member of the LGfL and are signed upto the the USO Sync service so there is an individual login available for every child - the school just dont want to use them. We have tried (and failed) to convince of them of using the individual logins for safguarding reasons. Just wondering what other Primary schools do - especially with the younger children - how do you get them to sign in

Totally this. One of the primary schools I support has one huge "Staff Shared" site - many 100's Gbs in size and its a nightmare especially due to rogue OneDrive syncing. e.g a member of staff will "clean" up a folder - two days late they come back and all the content has magically returned and when you check it points to some other random member of staff having created that contents again - someone who had no reason to be working on those folders - it looks like the OneDrive service on their computer "Ohh Looks some files have gone missing - let me restore them for you" So yes keep each one small and give access to only those who need them

One would think!

Just spoke to someone I know who do a lot of business with SMART installing the boards and their brief summary was So finger crossed that there will be some good news soon

Hmm that one notebook at a time seems familar. It may depend on how you open. Cant remember which way around but opening from the File -> open in SMART notebook gave different functionality than double clicking on a notebook in explorer!!! and regards "Smart said the install of the software may have failed" thats "failed for an awful lot of us!!!

Argh! Anyone know if there is a fix for this yet. Have numerous staff at a number of schools suffering with this [edit] just had a thought would uninstalling Chrome be a workaround 🤣

Anyone had any luck with this! I submitted a request back in early July and all I keep getting back when I chase is either or err sorry i cant believe this! They are taking longer than usual because you not actually processing any!

As I don't want to open the new one yet have they added the ability to search across all mailboxes?

Yes it is

I am beginning to wonder if this is true. Problem is that I have Office365 on my work computer but the schools we support most only have Office 2021/2024 and have no plans to change licensing over to 365!

Meant to say was like this in Office 2021 so uninstalled and then installed Office 2024 - made no difference

Odd one. The AutoSave function works fine in Word and is present However open Excel and the option isnt even available - the highlighted entry is completely AWOL (edited to blur some data!)

That what we are doing in the short term - but it still has copilot scattered around and you can go back "up" to the main page, The school don't want that "distraction" available I did ask copilot for help on this and got this reply 🤣