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Windows 7 PC's stuck at "Please wait"

kennysarmy

By kennysarmy
in Windows 7

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kennysarmy

kennysarmy

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:(

 

Our music PC's are all starting to get stuck at "Please wait" IF they are shut down illegally...

 

I've removed one of them to an OU which has no computer policies appled and it still sits at "Please wait" - to rule out a policy being applied causing it.

 

Anyone any ideas as to what might be causing it and how to fix it urgenly - PC's are needed for an exam on Friday and I'm running out of time to fix this one and understand why it's just affecting the PC's in this department.

Cache

Cache

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Does the PC boot up ok if it's started in Safemode with Networking?

 

The only time I've had this it is when I have rebuilt a few pc's and Sophos does something to stuff up the network driver so it perpetually waits at Please Wait.

 

The solution was to run 

netsh reset winsock

within safemode and everything else carried on as normal after that.

kennysarmy

kennysarmy

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Does the PC boot up ok if it's started in Safemode with Networking?

 

The only time I've had this it is when I have rebuilt a few pc's and Sophos does something to stuff up the network driver so it perpetually waits at Please Wait.

 

The solution was to run 

netsh reset winsock

within safemode and everything else carried on as normal after that.

 

That did nt help.

 

Interestingly if we startup with the network lead OUT they boot fine, but with the network lead IN they can take up to 15-20 mins to get to CTRL+ALT+DEL screen after an illegal shutdown.

 

We are going to update the drivers and BIOS and test again...

 

I accept that the PC's should perhaps take longer to boot if they just have the power lead pulled but 15-20 mins seems a long time to me.....

 

They were initially stuck in a loop as our power management software was shutting down the PC's after 10mins thinking that no one was logged on.....

:(

kennysarmy

kennysarmy

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Sounds to me like it's stuck applying a GPO.

 

But we moved the PC out to an OU with no applied computer policies and with inheritence turned off and it still took ages to boot....

 

But I agree - it does look like that to me too....

protocol

protocol

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Please wait is replaced with "Applying Computer Settings".....

 

It wasn't a fix, it's just a way of narrowing down what part of the logon process it's getting stuck at. The fact you've moved it to a different OU can rule it out being a GPO.

kennysarmy

kennysarmy

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Got any scripts which could be bugging out? That's classic behaviour for a failed startup script that's silently waiting for a prompt.

 

Nope...

 

The PC is getting an IP address and I can VNC in to it.....

Gardinho

Gardinho

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Posted (edited)

Is this pre-logon? What happens if you remove it from the domain?

 

Have you tried disabling any unnecessary services from startup?

Edited by Gardinho
kennysarmy

kennysarmy

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Is this pre-logon? What happens if you remove it from the domain?

 

 

Yes, pre login - the CTRL+ALT+DEL screen does eventually appear but is taking over 15 minutes to appear.

 

I can test removing one of the PC's from the domain and then doing an illegal shutdown to see if the delay remains.

Cheers

Davit2005

Davit2005

Posted
Posted (edited)
I had a similar problem once, startup in safe mode with networking and disable all but the necessary Microsoft services as someone else has suggested Edited by Davit2005
kennysarmy

kennysarmy

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Is this pre-logon? What happens if you remove it from the domain?

 

Have you tried disabling any unnecessary services from startup?

 

Same:

 

Sat at "Applying Computer Settings"

kennysarmy

kennysarmy

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Do you have HP Printers on the network out of curiosity?

 

Yes we do...

 

OK, on the PC we had moved to an empty OU we booted it in to safe mode and disabled any services (MSCONFIG) that were started on a standard PC in our office.

Rebooted.

The PC started normally and removed some software that now was nt applicable - all good :)

 

We then went back in to safe mode - MSCONFIG and reset everything back to normal and it still booted fine.

 

I am now going to move it back to the correct OU - log in as a student and shutdown illegally and see if I can make the problem return....

JHLEHS

JHLEHS

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Posted

Check Bios also does it have it's own power adapter or does it have an external one, Sounds really stupid I know but worth testing.

 

Take of PXE Boot and try again?

kennysarmy

kennysarmy

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I had a similar problem once, startup in safe mode with networking and disable all but the necessary Microsoft services as someone else has suggested

 

After much trial and error !!!!!!!!!!!

 

The offending Service is....

 

DHCP

 

Now what?

 

Can DHCP local service be repaired?

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