Softcat

[lafleur1977]

Hello all,

 

Has anybody had any dealings with an IT company called Softcat http://www.softcat.com? They contacted me and seem nice. They provide various IT services and solutions and we are currently considering taking out an EES agreement with them. Obviously, having not used them before I am just looking to see what they have been like with other people. They pride themselves on customer service aparrently.

 

Thanks

Edited September 26, 2011 by lafleur1977

[Millgate]

I know Softcat they've been around for ages. Theyre similar to Insight or Misco.

 

Honestly, I've heard they're cheap and I've heard theyre expensive so I guess it depends who you get as account manager. If you need me to do comparisons so you can test them, just say.

 

Cheers

 

Luke

[Sylv3r]

I got a call out of the blue from them last week - haven't as yet used them for anything.

 

Thanks

 

Andrew

[User3204]

I've been using them for a couple of years now.

 

They've been consistantly cheaper for MS and Mcafee licenses than anyone else. Their Microsoft prices was the only one under £20k (this was the pre-EES costs, for about 650 machines), they're still a bit cheaper on the EES, but this is in the region of £7.5k rather than £8k-9k from the othe quotes I had.

 

Dunno about their hardware prices.

[glennda]

We used to be licensed through them but found others cheaper and in the end went with trustmarque

[morganw]

They are my current first choice for everything based on customer support (although I've only ever dealt with one person there), they also did an EES and Adobe volume license deal for me and the prices were good.

[Millgate]

They are my current first choice for everything based on customer support (although I've only ever dealt with one person there), they also did an EES and Adobe volume license deal for me and the prices were good.

 

I think it's fair to say with any supplier, it's just as important who you get as an Account Manager as which supplier you use. You want someone that's got plenty of experience and connections. It's not always what you know.......

 

[AngryTechnician]

We used them in my last school for Adobe volume licensing, got a good deal out of them.

[mb2k01]

I've done a lot of business with Softcat too. I've used the same AM as Morganw as well as two others over the years.

Currently have two EES and one soon to expire SA + have just pushed through Master Collection CS5.5

I'd echo all of the above positive comments - especially pricing. They appear very honest - If I go back and say I've had cheaper elsewhere they will either match or better if it's possible.

[Big_Ted]

every 2 weeks i get a call from them to introduce themselves to me

i do say please stop doing this but does not seem to matter.

i think i purchased a sbs2003 license from them many moons ago.

but they do seem like nice chaps.

[RTFM]

We get a lot of calls from them but have never used them for anything yet.

 

I had a conversation with them about the Adobe licensing and frankly it didn't seem to be worth the sort of money they were quoting me.

[Soulfish]

Used them for some of the software we purchased after tending through Buying Solutions. Seemed to get good pricing from them (well they were the cheapest!) and the account manager was fairly good.

[timbo343]

I have my current ms agreement with them. Ive had no problems with them at all

[Quillyn]

I have used them for Microsoft Licencing, they have been quick and cheap and service has been good. Only negative thing I can think of for them is that they seem to send more spam than usual that I have to keep opting out of.

[JonWPS]

Anyone else received some stupid personalised book from these fellas this week?

[Ashm]

I did today, I thought it was quite funny.

[JonWPS]

Maybe I'm being harsh. Spelling my name correctly would have helped, though.

[lafleur1977]

Anyone else received some stupid personalised book from these fellas this week?

 

Nope but we got personalised calendars from them in the new year...

[AngryTechnician]

Yep, I got one too. I thought it was a bit tacky to be honest, and a waste of paper. Keeps the postie in business though I suppose.

[Diello]

Yup... got one too... fairly amusing, but awkward to use as a proper notepad! Although the letter and book reference our AM who left the company a few weeks ago!

[winng]

Maybe I'm being harsh. Spelling my name correctly would have helped, though.

 

And mine is spelt wrong too! It could have been quite promising if only they had check my name....

[Hedghog]

Yup,

 

Took it to a teacher who is also an author for a laugh and said look what I've just written.