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Posted
After a very disrupted year with eukhost (avoid at all costs), I'm looking for a new host. Currently hosting about 10 sites and email using 10Gb of data but not a huge amount of bandwidth. Need unlimited mysql databases, domains and subdomains, cpanel, etc. Starting to get to the point where a reseller solution may be worth looking at too. Are VPS solutions worth looking at as well? Any suggestions?
Posted
Out of interest, what trouble have you had with eUKHost? I have a dedicated server with them. All was fine until a RAID problem, they gave me a new server free for a month to migrate. Hardware fails, its expected, but it took some doing getting it through to them.
Posted
Frequent downtime (sql, apache services hanging), high server load (probably over-selling too far) and takes me to discover and inform them every time. It can, but not always, take too long (IMHO) to resolve issues. Just had account suspended for malicious script running under my account - this I can understand but... it took 8 hours for them to send logs and another 20 hours to reactivate account. They would just hang up if I phoned, wouldn't reply to emails and disconnected live chat sessions. They wouldn't remove the script for me (said they don't have authorisation to go into clients files - despite having done that many times before at my request to help solve issues) and wouldn't give me any kind of access to remove the script myself. Their response was always, "...we cannot reactivate the account as it is too risky but you can upgrade if you like." They still can't provide access logs to help identify where the breach was either. It just takes far too long to get anything done in my opinion considering the amount of downtime there is.
Posted
Can you not view the logs yourself inside your hosting control panel?

 

They wouldn't give me access and now if I look they are unavailable - something lame about rotating daily...useful.

 

What was the malicious script?

 

I'll have a look again later.

Posted

I use Ariotek - allows me to pay monthly, and I can cancel with a moments notice (not tied in for a year). Can't remember who I was with before, but I changed across because the price was good, and anything had to be better than the service provided by my previous hosting company.

 

In the couple of years I've been with them I've not had a single problem. Speeds have been as expected, and downtime is not an issue - I think it went offline for the first time last week because they were physically moving their servers to a new datacentre, and of course I was informed of this well in advance.

 

I've needed to use their support a couple of times as 1and1 just didn't want to release my domains for transfer - never had to ring them, and always managed using the online chat support. You'll speak to one of two guys each time, and you can be sure they'll try everything in their power to make the job a good one.

Posted
HostGator? They're pretty much the leaders in hosting, and relatively cheap too. Wouldn't touch them for a VPS/Dedicated, but for shared hosting they are probably your best bet. The baby plan would do you well, I suspect.
Posted
In your opinion.

 

Well... one of. Never had any problems come back from my clients who use them (I write the code, they buy the hosting).

Posted
HostGator? They're pretty much the leaders in hosting, and relatively cheap too. Wouldn't touch them for a VPS/Dedicated, but for shared hosting they are probably your best bet. The baby plan would do you well, I suspect.

 

Leaders of overselling hosting, yes. :D

 

Buy cheap, buy twice!

Posted
Well, yeah, they do oversell, but for the average shared hosting customer this really won't be much of a problem, and I can't say I've really noticed any problems with my clients.
Posted (edited)
Check out Latest News | Panda Hosts we should be able to provide anything you need. We also offer reasonably priced 'unlimited' managed dedicated servers including cPanel. If you contact us via live chat will be able to answer any questions :) Edited by painejake
Posted
Check out Latest News | Panda Hosts we should be able to provide anything you need. We also offer reasonably priced 'unlimited' managed dedicated servers including cPanel. If you contact us via live chat will be able to answer any questions :)

 

There is no such thing as "unlimited" so why are you offering it? Would you walk into PC World and find an unlimited hard disk? So are you misleading customers in paying for something you cannot physically offer

 

As per the distance selling regulations you need to display a valid postal address and telephone number on your website.

 

You also appear to be using a cracked/cloned/un-licenced copy of Kayako SupportSuite.

 

Wishing you every success with your new venture. :)

  • Thanks 3
Posted
Well, yeah, they do oversell, but for the average shared hosting customer this really won't be much of a problem, and I can't say I've really noticed any problems with my clients.

 

Avoid overselling hosts like the plague. Far too much hassle to deal with, trust me, I've been there.

 

You get what you pay for when it comes to hosting. If you think you can get unlimited hosting for £20 a year and not have any issues then you're in for a shock. I pay a tenner a month for my hosting, and only host my blog on it at the moment. If I want to host anything else more important, I'd be looking at paying more too.

 

Personally, I'd say VPS is the way to go, as it allows you to have more trust that your data is properly segregated from other people on the same server, and resourcing problems are less likely.

Posted
Anyone tried Hostmonster yet? HostMonster - Web Hosting - i have been using their services for some time and had relatively few problems. only time i really remember was when they did a server upgrade and didn't inform me. aside from that i haven't had any issues ^_^

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