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Can some people test this for me please!

maniac

By maniac
in Virtual Learning Platforms

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maniac

maniac

Posted
Posted (edited)

I Seem to have a problem with our learning platform loading flash content from some SCORM packages. The support people at pearson, who write the package, have said it works for them so it's a 'local browser issue' and there no more they can do to help me. :mad:

 

I can't get it to work in internet explorer anywhere in this building, or at home on my desktop or laptop, or on a friends machine either so I'm really skeptical if it does actually work in IE, or if they're trying to fob me off with an excuse.

 

(It works in Firefox by the way, but that's not the solution I'm after, as it must work in IE for it to be useful.)

 

Anyway.

 

If some of you kind people could visit https://spires.itslearning.com and login with temporary username: Support Password: spires11

 

This gives you access to just the one course called 'test area' which has the content in I can't get to work. If you try loading the Ed-Excel Active Teach package it just sits on the loading screen and does nothing for me, but according to Ed-Excel/Pearson software support it works perfectly at their end. (I haven't had a response from the team at Its learning yet)

 

If some of you lovely people could try it out for me and report back your findings, that would be great!

 

Edit: can you please include what browser and OS you tried it on as well please :)

 

Many thanks,

 

Mike.

Edited by maniac
siuko

siuko

Posted
Posted

OS: Vista

 

Browser:

 

FF 3.5.5 - Loads content fine

 

IE 8 - Comes up with wanting to load http content on secure site popup first - ok'd that, then it has yellow bar at top explaining its blocking content due to certificates issue. Even if I allow blocked content it never seems to load.

  • Thanks 1
RichB

RichB

Posted
Posted

2nd time around got this at the top of the page:

 

function Resize(doMinimize) { if ( doMinimize ) { parent.resizeFrame('20,*') document.getElementById("maximized").className =

 

Never happened first time around.

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webman

webman

Posted
Posted (edited)

Opera - not supported. Very poor.

 

Firefox 3.5.5 with Flash 10 - loaded OK, flash content shows. Do get an error though:

 

Error: Permission denied for to call method Location.toString on .

 

Also works in Chrome 3 and IE7 on WinXP.

 

Could it be your local web filter preventing certain files from loading properly?

Edited by webman
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JJonas

JJonas

Posted
Posted

Not working

 

Ubuntu 9.10

 

Firefox 3.5.5

 

got the function Resize(doMinimize) { if ( doMinimize ) { parent.resizeFrame('20,*') document.getElementById("maximized").className = "hidden"; error at top of page

 

stopped loading got the active teach logo with a red loading bar through it

 

before it stopped status bar said Read files.itslearning.com

  • Thanks 1
webman

webman

Posted
Posted
The issue could be the browser security settings. The files.itslearning.com is standard HTTP, whereas spires.itslearning.com is secure HTTPS. Some browser options might not allow loading of resources from non-SSL domains during an SSL session.
  • Thanks 1
localzuk

localzuk

Posted
Posted

I've probably got what would be an odd set up here... Windows Server 2008 SP2, Google Chrome 3.0.195.33, Adobe Flash Player 10.0.32.18. Loads fine.

 

Using IE 7.0.6002.18005C0 on the same machine, it works fine with the minor glitch of "function Resize(doMinimize) { if ( doMinimize ) { parent.resizeFrame('20,*') document.getElementById("maximized").className = "hidden"; " Showing in the frame directly above the content. It did prompt me regarding loading non-secure and secure items though, which I agreed to.

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vikpaw

vikpaw

Posted
Posted

Works for me even on slow link from Saudi Arabia.

xp sp3 - ie8

 

first get message about accepting pages that aren't sent via https which i accepted. then get flashy whizz thing and red bar loading. didn't work first time but clicked on minimized panel to left to expand and clicked on it again and it loaded.

 

at top under breadcrumb links list, there is a hidden panel with javascript showing and ie8 gives error for weblinkheader.aspx

 

didn't get javascript error the first time though.

 

i would imagine it's either a javascript issue or slowness / inability to load all elements from the website, but that could just be cos of my connection.

 

anyway it does work. maybe you could try using a few proxy sites to see if that works. ask the kids i'm sure they can supply you with a list of working sites for the day :p

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maniac

maniac

Posted
  • Author
Posted (edited)

Thanks a lot for that people. :)

 

I think we can safely say it doesn't work properly from that, but a right old mixture of results - not what I was expecting, and surprised it doesn't work in opera.

 

People that have got it loaded in IE7, if you've got the time you couldn't share with me what plugins, flash version and settings you've got the browser set to could you? It's driving me crazy getting this to work - it shouldn't be this difficult.

 

I know it's nothing to do with our proxy or web filtering, as I can't get it to work at home either, or on 2 other machines at different houses - so I'm intrigued as to what is stopping it from loading in IE.

 

edit: hmmmm, thanks for pointing out the http://files.itslearning.com site as potentially being the problem - I hadn't noticed that.

 

Mike.

Edited by maniac
bossman

bossman

Posted
Posted

@maniac:

 

Working in IE8 as long as you don't select the secure Https: + get the following on the top of the frame:

 

function Resize(doMinimize) { if ( doMinimize ) { parent.resizeFrame('20,*') document.getElementById("maximized").className = "hidden"; document.getElementById("minimized").className = ""; } else { parent.resizeFrame('80, *') document.getElementById("maximized").className = ""; document.getElementById("minimized").className = "hidden"; } } //]]>

Visited

 

So now we who published it hehe!! but have left the published details out just in case you don't want to be identified. ;) :)

  • Thanks 1
maniac

maniac

Posted
  • Author
Posted
@maniac:

 

Working in IE8 as long as you don't select the secure Https: + get the following on the top of the frame:

 

function Resize(doMinimize) { if ( doMinimize ) { parent.resizeFrame('20,*') document.getElementById("maximized").className = "hidden"; document.getElementById("minimized").className = ""; } else { parent.resizeFrame('80, *') document.getElementById("maximized").className = ""; document.getElementById("minimized").className = "hidden"; } } //]]>

Visited

 

So now we who published it hehe!! but have left the published details out just in case you don't want to be identified. ;) :)

 

It does tend to chuck a fair few of those sort of errors up from time to time. Beginning to regret chosing its learning now, as it's been a headache from the start. Just irritates me when something as straightforward as this doesn't work properly, and there's no apparent reason why. Even more frustrating when there's no consistantcy with the problems. Looks like we could be in for fun times when the students start using the thing at home in the new year (Providing of course I can get it working in school before then) :(

round2it

round2it

Posted
Posted (edited)

we had a problem like this and the cure was the flash player secutity settings

these settings are accessed from the following site

Adobe - Flash Player : Settings Manager - Global Security Settings panel

 

the file it creates is stored in the application data folder

 

settings.something i cant quite remeber what it is.

 

i copied this into our mandatory profiles and all works well for us.

 

Hope this helps.

 

thats the oly thing i can think of sorry

Edited by round2it
  • Thanks 1
lionsl2005

lionsl2005

Posted
Posted

XP sp3 ie8

 

function Resize(doMinimize) { if ( doMinimize ) { parent.resizeFrame('20,*') document.getElementById("maximized").className = "hidden"; document.getElementById("minimized").className = ""; } else { parent.resizeFrame('80, *') document.getElementById("maximized").className = ""; document.getElementById("minimized").className = "hidden"; } } //]]> Published by Redman, Mike 14 December 2009

Visited

 

but loaded tiny text

  • Thanks 1
webman

webman

Posted
Posted

Go to Tools > Internet Options > Security. Go to Custom Level for the zone that IE thinks the site is in (should be on status bar near the right). Set all the ActiveX Controls and Plugin entries to Enable.

 

Does this change anything?

maniac

maniac

Posted
  • Author
Posted
Go to Tools > Internet Options > Security. Go to Custom Level for the zone that IE thinks the site is in (should be on status bar near the right). Set all the ActiveX Controls and Plugin entries to Enable.

 

Does this change anything?

 

It's added as a trusted site for us, and security is set at the lowest possible.

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