[ubuntu] Moodle not working!

[Hightower]

Morning folks,

 

Had two weeks off and came in this morning to find our Moodle installation is not working. Restored it from a known working backup but still nothing.

 

We can load Webmin and PHPMyAdmin through their web interfaces on the same server fine - it just times out when we try to load the Moodle interface.

 

Can anybody suggest where to start looking for this please?

 

Thanks,

[apoth0r]

The config file isn't loading properly, thus causing time outs?

Check it against a backup to ensure things are pointing where it should be.

[Hightower]

I've restored the full box from a backup - still nothing?

[apoth0r]

Has the DNS somehow knocked itself off for redirecting to the appropriate server/ip address?

That's about the only major techie problem we've had with ours

 

Sorry if I'm not much help

[Hightower]

I don't think so because:

moodle . school . com : 10000 loads fine for Webmin, wheras

 

moodle . school . com doesn't load the Moodle interface - it just times out.

[Hightower]

UPDATE:

 

Can somebody ping moodle.tanfieldschool.co.uk - I think it looks like a problem with our external interface.

[rush_tech]

no reply here

[Hightower]

Thanks - Ringing ISP now.

[mb2k01]

I get a reply - 78.129.134.30

[witch]

Me too - I can ping it

[Hightower]

I get a reply - 78.129.134.30

 

Me too - I can ping it

 

How odd

 

That's not the IP I would have expected - maybe they are working on it now in an attempt to fix it.

[mb2k01]

Not sure if this will help you...

 

Tracing route to moodle.tanfieldschool.co.uk [78.129.134.30]

over a maximum of 30 hops:

 

1 1 ms <1 ms 1 ms My IP

2 24 ms 14 ms 16 ms SWGfL

3 13 ms 21 ms 12 ms SWGfL

4 25 ms 9 ms 32 ms vacc8.ex-vpn.vpn-acc.bt.net [217.41.181.165]

5 37 ms 67 ms 47 ms 192.168.70.206

6 * * * Request timed out.

7 68 ms 67 ms 92 ms dcr01.sxgfl.ifl.net [62.171.194.60]

8 74 ms 132 ms 93 ms ge-2-1.dcr01.sxgfl.ifl.net [194.154.13.17]

9 74 ms 55 ms 55 ms ge-0-1.linx-01.th.ifl.net [217.180.8.26]

10 39 ms 40 ms 33 ms ge0-1.linx.lon.rapidswitch.com [195.66.224.207]

 

11 * * * Request timed out.

12 15 ms 13 ms 39 ms montrose.just4dns.com [78.129.134.30]

 

Trace complete.

[budgester]

Assuming you have tested / checked the following.

 

Access the pages using a browser on the local machine, if command line only try links.

 

Check the apache/webserver log files.

[Marci]

Exclusion correctly added to Windows proxy settings?