googlemad Posted October 8, 2008 Posted October 8, 2008 Either another technician is going round setting HP P2015 printers back to DHCP or they're doing something weird, but I've just had a call to say the printer wasn't working in a classroom (It has been working on a static IP for months), turns out it has defaulted back to the DHCP setting?! Any ideas why it did this?
Michael Posted October 8, 2008 Posted October 8, 2008 Have you passworded the web interface? If not, it's possible someone entered the IP into explorer. I have found with HP 2600n's that it's still possible to default everything in a few button clicks (on the printer itself). Bit stupid on HP's part if you ask me.
plexer Posted October 8, 2008 Posted October 8, 2008 Some printers do if turned off for a period of time. Set a dhcp reservation for it so it always gets the same ip. Ben
saundersmatt Posted October 8, 2008 Posted October 8, 2008 If you power cycle a P2015 and hold down the "Go" button for 10 seconds it will reset to factory settings. Maybe one of the kids has found this out? Matt
User3204 Posted October 8, 2008 Posted October 8, 2008 I've had HP and Brother printers "lose" network settings before, at first I assumed it was a kid resetting it, but it has happened in a staff office. I think they just do it sometimes because they'ret bored and saying .. "right stuff this, what's out there...". I set everything via DHCP now, it' just easier, and means I can tell how many IPs I have assigned to printers.
kmount Posted October 8, 2008 Posted October 8, 2008 Yes, we've had the P2015's lose their network settings, apparently the later firmware 'helps' with this issue. I didn't know of the trick to reset them to factory settings, how useful....
OutToLunch Posted October 9, 2008 Posted October 9, 2008 My 2600n printers all randomly reset themselves back to DHCP from static with no fiddling at all... Seems to be a power thing, some weekends they do, some they don't!
marsdenprimary Posted September 28, 2011 Posted September 28, 2011 This has been happening to ours just recently...but it's only a recent thing. Its been fine for years with a static IP but all of a sudden- it keeps defaulting to DHCP. Any ideas WHY?
Geoff Posted September 28, 2011 Posted September 28, 2011 Its the factory reset by pressing the GO button down. I got round the problem by setting up static DHCP leases for my P2015s and referencing them in the print driver port by host name. 1
marsdenprimary Posted September 28, 2011 Posted September 28, 2011 Its the factory reset by pressing the GO button down. I got round the problem by setting up static DHCP leases for my P2015s and referencing them in the print driver port by host name. How do you do this? Do you mean you put the assigned IP address in the port or a name?
Geoff Posted September 28, 2011 Posted September 28, 2011 Actually going back over the server setup my inital description of what I was doing isn't quite right. It appears I setup a cname to point to the dhcp registration done by default by the printer (seems to relate to the printers serial number). Then set the TCP/IP port in the printer driver to this hostname.
CyberNerd Posted September 28, 2011 Posted September 28, 2011 How do you do this? Do you mean you put the assigned IP address in the port or a name? I just use the ip address in the print driver port
marsdenprimary Posted September 28, 2011 Posted September 28, 2011 Ah I see- i'm doing this but the printer itself keeps resetting to default dhcp...do i need to actually assign it the ip address our the server?
Geoff Posted September 28, 2011 Posted September 28, 2011 as I said, it doesn't look like I went down that route in the end. I just pointed a human readable cname at the unique default hostname the printer came up with.
SYNACK Posted September 28, 2011 Posted September 28, 2011 Get its MAC address and give it a static ip reservation in your DHCP server you can then set it manually on the printer as well if you want for insurnce. It saves the extra lookups/netbios calls of tracking it down by name each time. 1
MatthewL Posted September 28, 2011 Posted September 28, 2011 We get this issue all the time, I tend to blame the user pressing the GO button for too long.
MatthewL Posted September 28, 2011 Posted September 28, 2011 Also on a note of firmware upgrades, this may be of some use to you: HP Jetdirect Download Manager 3.x - Using Download Manager to Upgrade HP Jetdirect Firmware - bpj06917 - HP Business Support Center
BenABF Posted September 29, 2011 Posted September 29, 2011 We've had the same issues, we found the solution for it on here. It was baking the circuit board which reflows the solder. Has worked on 5 so far.
marsdenprimary Posted September 29, 2011 Posted September 29, 2011 Get its MAC address and give it a static ip reservation in your DHCP server you can then set it manually on the printer as well if you want for insurnce. It saves the extra lookups/netbios calls of tracking it down by name each time. Awesome. This worked a treat x
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now