LeMarchand Posted March 8, 2024 Posted March 8, 2024 Anyone else not being able to connect? https://www.purplemash.com/login/
Syman_a Posted March 8, 2024 Posted March 8, 2024 Anyone else not being able to connect? https://www.purplemash.com/login/ Seems to be down for me too 1
LeMarchand Posted March 8, 2024 Author Posted March 8, 2024 That's interesting - I assumed it was our filter. Are either of you on Schools Broadband/Fortigate?
DaveTheTech Posted March 8, 2024 Posted March 8, 2024 That's interesting - I assumed it was our filter. Are either of you on Schools Broadband/Fortigate? I can get to the SSO page - I dont have an account though. I am not with Schools Broadband or use Fortigate. 1
Syman_a Posted March 8, 2024 Posted March 8, 2024 That's interesting - I assumed it was our filter. Are either of you on Schools Broadband/Fortigate? we are schools broadband and Talkstraight Been having speed and connectivity issues for a while now. 1
Michael Posted March 8, 2024 Posted March 8, 2024 That's interesting - I assumed it was our filter. Are either of you on Schools Broadband/Fortigate? Wave 9 - happy to report no issues! 2
Jawloms Posted March 8, 2024 Posted March 8, 2024 SBB here. Page tries to load for about 2 minutes and then doesn't. No error though. It has found the favicon though! 1
LeMarchand Posted March 8, 2024 Author Posted March 8, 2024 we are schools broadband and Talkstraight Been having speed and connectivity issues for a while now. Although this problem is at my two "basic" schools,which are normally fine, one of my sites is trialling their "full on" inspection and has been having all sorts of niggles. Looks like a SBB issue. My "full on" school had "no internet" this morning (I suspect that certain sites weren't working) and I'm currently at another site and can't get to Office.com, which was fine when I got here. 1
IrritableTech Posted March 11, 2024 Posted March 11, 2024 SBB here. Page tries to load for about 2 minutes and then doesn't. No error though. It has found the favicon though! Seems to me like a routing issue with static.purplemash.com. DNS seems fine. I've raised a ticket with SBB for my sites this morning and I'd encourage anyone else experiencing this to do so too.
sigma Posted March 11, 2024 Posted March 11, 2024 We’re nearly set to go full inspection, just with one year group to start with. Very interested in your experience. Are you using SBB’s shared lists or have you written your own?
LeMarchand Posted March 11, 2024 Author Posted March 11, 2024 We’re nearly set to go full inspection, just with one year group to start with. Very interested in your experience. Are you using SBB’s shared lists or have you written your own? Ours is through the LA, so I'm assuming they are just using the SBB lists. I noticed a whole load of "actresses"/terms added in recently. I wonder how it was compiled. "OK, team, who wants to spend a couple of days on P***Hub compiling a list of the most searched for people and terms?" Generally it has seemed OK, but "super secure" sites seem to have problems. Luckily I was given the admin login for this site (still waiting for my other two) so it's fairly easy to take action if necessary, but I shouldn't have to (for example) give people unfiltered addresses to get sites to work. Oh, and you can't use the Windows WhatsApp app to send pictures. Not sure if anyone is getting the alerts yet, but I know that when I tested that the filter was correctly by trying a gambling sites it did get flagged. (Better to test with that than the site above!)
sigma Posted March 11, 2024 Posted March 11, 2024 Quite. You might find this a useful checklist for SSL inspection exclusions (ignore that VMware have compiled it). : https://docs.vmware.com/en/VMware-Cloud-Web-Security/5.0/VMware-Cloud-Web-Security-Configuration-Guide/GUID-23A23EE9-40E0-4F24-99AC-9D59A4E1C0F5.html#domains-and-cidrs-where-an-ssl-inspection-bypass-rule-is-recommended-0 1
mitchell1981 Posted March 11, 2024 Posted March 11, 2024 Having the same problem here. No access to Purple Mash. Have logged a ticket on TalkStraight Portal. They have acknowledged, but not responded yet.
LeMarchand Posted March 13, 2024 Author Posted March 13, 2024 PM seems to be working today. I rarely log in, but the login page seems different to when there was a problem (or maybe I just wasn't seeing it properly?).
mitchell1981 Posted March 13, 2024 Posted March 13, 2024 It does appear they have fixed it this morning. It wasn't working earlier, but now it is. Had an update to our ticket as well to say it's fixed.
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