IT Systems Engineer for Smoothwall

[john]

Hey All,

 

There is a great opportunity opened up at Smoothwall based in Leeds, it is a Hybrid role with 1 day a week in the Leeds city center office (about 7 mins walk from the train station), but at busy times it will need an extra couple of days in the office to get tasks done that need in-person presence such as preparing and shipping hardware to new hires and new hire day 1 IT Inductions. It is based within the internal IT & Security Team so you won't be customer facing but will be supporting the circa 500 staff globally as the IT Helpdesk and projects are run globally across the Qoria group.

 

The role is perfectly suited for someone who is looking for a new challenge but is already competent with the day to day work as well as having worked with a range of systems / services such as ticketing (including those favorites of I forgot my password or I watered my laptop), networking, EDR, SSO, VOIP, Documentation, Asset Management, Meeting Room / Conference tools, various operating system support etc... Being happy to be physically hands on repairing / upgrading devices is also needed but please don't be worried about needing a stack of certifications or knowing the exact products that are in-use as there is a lot of different systems and solutions used within Smoothwall and wider Qoria group, so a willingness to learn and get stuck in and be hands on is going to be essential and stand you in a great spot.

 

Hence coming here as it would be perfect for someone wanting to make that step outside of education and into the commercial world whilst still being connected to the world of Education and if your an existing customer wanting to come over that would make people like @tom_newton very happy as he loves having customers come to the dark side (but don't worry if your not a customer its not essential!)

 

Full details of the role are on LinkedIn- https://www.linkedin.com/jobs/view/3691592093 including an apply button for anyone interested.

 

**APPROVED**

Edited August 22, 2023 by Dos_Box

[tom_newton]

If it's taking you 7 mins to walk from the station you're getting a coffee on the way

[john]

If it's taking you 7 mins to walk from the station you're getting a coffee on the way

 

Essential or a Greggs on the way!

[tom_newton]

Essential or a Greggs on the way!

Brew society John. Quality coffee. Tbh, I usually get off the bus, and walk past the office just to get their coffee.

[matt_shakespeare]

I was one of those people who took the leap from education to working for Smoothwall. I can say it was definitely the right move for me. After spending 16 years working in education, leaving a job I knew inside out to start a new challenge was a hard decision to make but it was a good one.

 

If anyone would like to hear about my experience just drop me a message.

 

I can also confirm the 7 minute walk from the station does include getting a coffee on the way in.

[Anonymous2000]

Sorry - I may be missing it but is the salary listed anywhere

[john]

Sorry - I may be missing it but is the salary listed anywhere

As its a business role rather than Edu we don't have scales / bands it genuinely is depending on experience and skills the candidate brings to the table.

 

I believe, based on other similar roles in the Leeds area, the right candidate will be able to negotiate a suitable salary and the wider benefits package which includes shares in the company usually go down well.

[Anonymous2000]

As its a business role rather than Edu we don't have scales / bands it genuinely is depending on experience and skills the candidate brings to the table.

 

I believe, based on other similar roles in the Leeds area, the right candidate will be able to negotiate a suitable salary and the wider benefits package which includes shares in the company usually go down well.

 

Thanks John. I appreciate business operates differently however there still must be a range of some sort or a max figure.

I am just trying not to waste people's time - if I come along and the company think I would fit but then I say I need 50k and they say our max is 35k it is a bit pointless.

[john]

Thanks John. I appreciate business operates differently however there still must be a range of some sort or a max figure.

I am just trying not to waste people's time - if I come along and the company think I would fit but then I say I need 50k and they say our max is 35k it is a bit pointless.

You are right there is limits, the Leeds market for L2 engineers isn't at an average of 50K at this time.

 

We've listed it on Indeed at 25 to 40K so a large range due to very much depending on skills and experience the candidate brings to the table along with the changeable market we are in at this time: https://uk.indeed.com/m/viewjob?jk=ff384ddfedc4d619&from=serp&prevUrl=http%3A%2F%2Fuk.indeed.com%2Fm%2Fjobs%3Fq%3DIt%2520systems%2520engineer%26l%3Dleeds%26radius%3D25%26from%3DsearchOnSerp%26sameL%3D1

[jcollings]

Thanks - that’s perfect. Tells me what I needed to know. Sadly not quite enough money.

[NorthernNoel]

Ah @john thought I might finally get to work with you but not quite enough money for me sorry. Let me know if anything else comes up though!

[john]

Thank you to those who applied, we had some great applications from the EduGeek community and congratulations to the member who we have appointed. I will leave it up to them to say who they are if they want to or continue to lurk as an international mystery person and I am sure with the success in recent times including the awesome @matt_shakespeare into a Product role that future opportunities maybe popped on when they come up.