Anonymous2000

We have applied it to 21 schools so far and it seems to be working although I had PPG on the phone today saying they were investigating schools as they had seen some where the patch had been applied but the error still existed so same old, same old from PPG really

Apparently PPG are aware of the issue and are pushing out another DEX package tonight.

Yep - we are finding the same issue on several sites. Gotta love these DEX packages that they push without telling us.

Thanks. Very interesting. I wonder if it is a regional thing (I am in Lancashire). They haven't given you a lot of time to say the least.

From what I understand the choices are: FMS on premises - don't think I have heard anything about this dying yet. FMS Connected - basically a link to a hosted FMS server - same software etc. Just hosted on someone else's box FMS Next Gen - the all singing fully cloud version that they implemented then pulled as it didn't work. I believe they are currently testing it again after "modifications" My understanding of the Arbor Finance package is that our LA ultimately use Oracle and the exports from Arbor Finance don't have the right information/fields etc to be imported to that where as FMS does. Be interesting to see how it all pans out.

Not sure even if it is technically possible you should be doing it.

We had this about a week or so before half term. Loads of schools reporting it. Seemed to be the external IP range they were using. Came back after half term and it had gone away!

The point is even if you have a .bak file you are not legally able to pass that to Arbor Not saying I agree with it but those are the rules. LA Support units have been threatened that if they help with this they risk jeopardising their agreement with ESS etc.

Data_Extraction_–_ Exiting_SIMS_FMS_Customer_Briefing_Note_v1.2_050224.pdf This documents what you can and cannot do legally. Of course what you actually do is up to you.

Because local SIMS support units are being told if they help people migrate by providing .bak files etc. they will have their contract to support SIMS cancelled plus threat of court etc. I fear LEAs are being bullied in to the same position as schools. Not so much can't or won't help - more daren't help.

This shows you all the roles and permissions: https://customer.support-ess.com/csm?id=kb_article_view&sysparm_article=KB0051859&sys_kb_id=b5c2750a83858690b20cc2c8beaad369&spa=1 This shows you how to add staff: https://www.schoolicts.co.uk/wp-content/uploads/2019/06/Setting-up-a-new-User-in-SIMS.pdf

These guys do some Blackpool schools and are pretty good - https://www.dataspire.co.uk/ They are the provider for the Cidari MAT so maybe worth speaking to them for reference.

Printing them on credit sized card stickers seems like a good plan. If you print them on the card what happens when timetables change etc? Do you print a new card?

This thread "Chrome v124 - ERR_SSL_KEY_USAGE_INCOMPATIBLE" is relevant. That is the cause of the NS issue.

To play devil's advocate - this isn't a technical issue. It is a behavioural issue and the school should have policies in place to deal with these things. They should be dealt with using suitable sanctions as they would be for any other offence. However in the real world I know this doesn't happen and you will have to solve it using one of the methods already posted