Adobe Creative Cloud & Intune Deployment

[cheekycharly]

Hi folks im wondering how you deploy Adobe through Intune do you create a package with all applications in it and push that out which could end up quite large or do you create a deployment package for each individual application?

 

Thanks,

Edited April 25, 2023 by cheekycharly

[DavR]

Not InTune, but for Adobe CC deployment generally, we create an install package that is just the Adobe CC client, and within that package give the user the option on which packages to install.

 

It's going to depend on your usage scenario. If you know you're going to definitely use a set of applications, then by all means deploy those. We only use it sparingly with a few teachers though, so I deploy the client and let them choose the apps they need themselves.

[DalekSec]

IIRC Intunes file limit size is 5GB so you have to deploy each app individually. In the past i did it manually for the suites and for 1-2-1 devices like @DavR mentioned. I just pushed out the client and the end user and choose their relevant apps.

[cheekycharly]

Not InTune, but for Adobe CC deployment generally, we create an install package that is just the Adobe CC client, and within that package give the user the option on which packages to install.

 

It's going to depend on your usage scenario. If you know you're going to definitely use a set of applications, then by all means deploy those. We only use it sparingly with a few teachers though, so I deploy the client and let them choose the apps they need themselves.

 

Shared laptops for us so I could do with the basic Acrobat, Photoshop, Dreamweaver being installed on first sign in and when kids login the applications are there ready to sign into with the Azure AD login so there is no waiting for downloads. Still running a Pi$$ Poor 45Mbps copper line here while I test azure.

[cheekycharly]

IIRC Intunes file limit size is 5GB so you have to deploy each app individually. In the past i did it manually for the suites and for 1-2-1 devices like @DavR mentioned. I just pushed out the client and the end user and choose their relevant apps.

That explains why last night when I left it uploading the 7.5GB adobe package I came in to find it had failed the upload this morning. The fact the package was so large also made me think EUURGGHH. This is what brought me to asking if people do it as separates.

 

I guess once the first user has logged onto a laptop the software is installed and any other users can jump straight onto it on their logins without going through the reinstall in the background again.

[psydii]

We do the same CC App and the end user installs as needed, but 'white-glove' acrobat and photoshop in many cases, including IT Suites etc. (though we use CM rather than intune for the moment)

 

Related: How are people keeping the CC App suite up to date? We've set it to auto install updates, but I'm not convinced it is working that well....

[cheekycharly]

 

Can anyone explain what this means for the uninstaller. What is the full command as I know the products GUID.

[DavR]

[ATTACH=CONFIG]68729[/ATTACH]

 

Can anyone explain what this means for the uninstaller. What is the full command as I know the products GUID.

 

I assume it'll be

msiexec /x{GUID} /qn

 

That's the usual silent uninstall command for Windows Installer applications.

[cheekycharly]

I assume it'll be

msiexec /x{GUID} /qn

 

That's the usual silent uninstall command for Windows Installer applications.

Will slot that in the box. Thanks mate.

[Katy]

Intune's win32 file limit is 8GB, however you can get this increased by raising a support ticket. When deploying huge stuff make sure you think of the implications e.g. if a device lives at home, you're going to force it to download a 20GB installer on somebody's wet-string-level home Internet.

[Mr.Ben]

It may have been fixed, but we found that the Win32 packager couldn't package the Adobe Apps because of some silly length file paths.

[Wubbalubbadub]

We deploy the managed version of creative cloud for shared machines.

The unmanaged version for staff.

 

As other have said we hit the 8gb limit.. quick ticket got our limit increased to 30gb.. now have all the variants deployed in intune for deployment

[cheekycharly]

Having a mare just pushing out Adobe Acrobat. It could be my install code if someone with smarter eyes than me can take a look or compare it with their deployment.

 

[DavR]

You've got "setup.exe --silent" as your install command, but I don't see a setup.exe in the root of the package folder?

 

If you've created that in Adobe CC packager, I think it's the MSI setup you need to call.

[cheekycharly]

I did have the installer down as msiexec /i Acrobat.msi /q

 

[cheekycharly]

Just tried it as msiexec /i Acrobat.msi /q but after 14minutes it popped up failed.

[DavR]

That's a weird one. If it's the MSI version, you should be able to look in Event viewer under Applications to see what errors it's kicked out. Alternatively, you could run it without the /q and see in real time what errors it hits.

 

We're not doing ours through InTune, we're doing it by startup script, but we are calling the MSI to install it. Our command line below.

 

msiexec /i "Creative Cloud Desktop App 5.8.0.msi" MSIRESTARTMANAGERCONTROL=Disable /qn

[cheekycharly]

Yeh so your script is chucking out the latest Creative Cloud Desktop App only looking at that. I guess your students are 1:1 usage and install the applications they need as and when?

 

Ours are all shared devices and it is a PRU so it kind of has to work first time or the App be there otherwise the laptop will end up smashed up.

 

Just creating the package again and trying that before I give up.

[DavR]

That's right, although the install process should be pretty much the same - yours will be installing Creative Cloud + Acrobat, mine just does Creative Cloud. Either way, it should just be a case of getting that installer to run.

 

Best of luck!

[MYK-IT]

@cheekycharly

 

We deploy Adobe CC via Intune. Though I have one package for certain group of applications (~7GB) and another just for Adobe Acrobat (as this is not needed everywhere and needs to be installed via .exe not .msi)

 

For Adobe Acrobat,

Install Command: setup.exe --silent

Uninstall Command: msiexec /s {gui} / qn

 

Not sure if this helps!

[cheekycharly]

I switched the command back to setup.exe --silent the way I had it and re-packaged and uploaded the file. Came in this morning to find it had synced about 45mins after I left the office which was good news.

 

my commands read the same as yours MYK-IT so that is definitely the correct way.

 

Thanks for your input as it confirms I'm doing it correct.

Edited May 3, 2023 by cheekycharly

[petben]

@cheekycharly

 

We deploy Adobe CC via Intune. Though I have one package for certain group of applications (~7GB) and another just for Adobe Acrobat (as this is not needed everywhere and needs to be installed via .exe not .msi)

 

For Adobe Acrobat,

Install Command: setup.exe --silent

Uninstall Command: msiexec /s {gui} / qn

 

Not sure if this helps!

 

Hello, where are you getting the latest download of Acrobat Reader DC from? Maybe from the admin download page, but implies this is out of date (unless links are up to date) https://helpx.adobe.com/uk/acrobat/kb/acrobat-dc-downloads.html

 

Maybe you create a package from your admin portal? Then u have to install Creative Cloud, which I don’t want to do really…

 

Thanks

[cheekycharly]

Hi petben I create the Adobe Package from the Admin Portal.

[petben]

Thanks, so I assume you also deploy Creative Cloud as it must be included in the package? How do u deal with wanting to allow auto update for acrobat, but not wanting to allow users to install new Apps through creative cloud? Is that combination even possible?

[cheekycharly]

Luckily our students couldn't give a toot about downloading more app's in Creative cloud. They use Photoshop in one class, Teachers like Acrobat and Lightroom classic used in another class.

 

I now just push out the creative cloud installer and once installed on the end device I then add the applications that laptop will need manually as there is only ever one application.