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Posted

We have a print server but we don't list the printers in the directory. They are mapped during logon via a script.

When a user goes to printers and devices and clicks on "add a device" they can still see many printers listed there.

How do I stop printers getting listed in here? Am I missing a step here to stop the printers getting listed?

Posted
Do you have the 'List in the directory' box unchecked?

 

[ATTACH=CONFIG]65549[/ATTACH]

 

No tick in that box on any printers.

Posted

do the printers have discovery protocols turned on on the actual machines?

 

Is the printer people can see the shared printer from the server or is it the printerdirect?

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Posted
Disable the protocols (most of them except RAW but definitely disable Bonjour and WSD) on the printer's admin webpages. This won't be a print server share issue I'm guessing, this will be Windows on the client PCs picking up the protocols.
Posted
The printers themselves will probably have a discovery protocol - whether that's Bonjour or similar. These can usually be turned off from the web interface, just leaving what you actually need (usually Raw port 9100 or LPR).
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Posted

It's not the shared printers as the names are not the share names. How would I know if it is the printerdirect?

 

Below is what it looks like.

 

printers.jpg

Posted
It's not the shared printers as the names are not the share names. How would I know if it is the printerdirect?

 

Below is what it looks like.

 

[ATTACH=CONFIG]65550[/ATTACH]

Yeah, this is because of the discovery protocols so the fixes above should work if you go to the IP addresses for the printers . We had this here and that fixed it, when people accidentally print direct it doesn't get logged on papercut either.

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Posted
If those no longer appear when a printer is powered off, then it'll be a discovery protocol active on that printer. Printer shares with the "List in directory" option enabled are still offered up by a print server if the printer itself is offline, I believe.
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