Jump to content

Recommended Posts

Posted
oh heck! I'm still fixing the May "fix", by having to reinstall .net 1.1 AND .net 2 on laptops!!!!!

 

No to the June update, waiting for LEA to do that

 

@ Stewart, I thought it was just me who had those problems, glad I'm not alone :grouphug:

Posted
Ever since we put the May update and .net 2 on, our SIMS has been going ludicrously slow. Especially when trying to open My Marksheets etc...it can take 5-10mins to open it.
Posted
Ever since we put the May update and .net 2 on, our SIMS has been going ludicrously slow. Especially when trying to open My Marksheets etc...it can take 5-10mins to open it.

 

It takes a while here, maybe 1-2 minutes, but not 5 minutes that's :bored:

Posted

I accidentally installed the June update last night, been a nightmare installing the infrastructure update on all the machines but no problems with the actual release.

 

We only usually install the major updates here after Capita have consistently messed up patches and updates over the last few years.

Posted

Well its been abit of both with us. We updated it and it broke! The client software updated but not the database.

 

Once the database was updated using the dbupdate tool we was away. All of our clients updated fine when we normally have problems and sims seems to be faster.

Posted
Has anyone applied the June update yet and what did it break?

 

No complaints so far, except for three machines with out-of-date .net framework versions (which should have been updated anyway, obviously, so at least I get to know which ones were out of date). Do still need to update FMS.

 

Hey, maybe we should start some kind of rota? Have a different person each month who gets to be the one who installs the update and tells the rest of us if it's okay or not...

 

--

David Hicks

Posted

I haven't even installed the May update yet:rolleyes:

Got copies of both the SIMS and FMS databases at Capita for them to resolve problems. FMS we've suddenly had 5 year old statements appear in the reconciliation and with SIMS it keeps randomly adding extra teachers in Profiles reports. Don't want to install another update till they've fixed the problems.

Posted
Didn't try it to be honest. But it happened to all clients so i dont think that would sort the issue. It was a database issue.
Posted
The only issue I had with the June update was with our TS.. SIMSLoad failed to find the updated files... it eventually did so no problems really.
Posted
Has anyone applied the June update yet and what did it break?

 

Ooh, ooh, I got one, I got one! Anyone seen this error message before (comes up when trying to start the Exams module on a recently updated workstation - every other workstation seems to run the exams module okay):

 

attachment.php?attachmentid=2065&stc=1&d=1214384987

 

I'm now uninstalling-and-reinstalling SIMS on the workstation to see if that sorts the problem.

 

--

David Hicks

SIMSErrorScreenShot.JPG

  • Thanks 1
Posted
I'm now uninstalling-and-reinstalling SIMS on the workstation to see if that sorts the problem.

 

Nope, that didn't fix it. Time for a new PC...

 

--

David Hicks

Posted

Found this on Capita Support:

 

KB62140  - Automation Error when accessing Exams Organiser
Created 	06/11/2006 		
Last Updated 	04/12/2007 		

Affected Products 	Examinations Organiser
Notes 	
Automation Error when accessing Exams Organiser
Unable to log into Exams Organiser

Happening on one workstation
Additional Notes 	
This happens when Microsoft Updates have not been run on the affected workstation.
We recommend that the Windows Updates are run regularly.
Advice 	
1.  Run a Windows Update on the affected machine via Internet Explorer - Tools | Windows Update

2.  Uninstall  Sims Infrastructure via Add/Remove Programs

3.  Install Sims Infrastructure by running e.g. S:\SIMS\SETUPS\SimsInfrastructureSetup.exe

4. Locate the SIMS .net folder and rename this to SIMSold.

5. Run SIMSApplicationSetup.exe 

  • Thanks 1
Posted
Is that recently updated with June Update?

 

Yep. All other workstations seem fine (so far...), it's just this one that's causing problems. The workstation has now been updated with Windows XP Service Pack 3 and all the updates that Windows Update can provide, although it wasn't when SIMS was first upgraded, causing SIMS to give an error message about the installed version of the .net framework. I wonder if that might be causing the problem? Either that, or my first guess would be something to do with the exam results data that gets read in from the "examin" folder (formats changed?).

 

--

David Hicks

Posted
Yep. All other workstations seem fine (so far...), it's just this one that's causing problems. The workstation has now been updated with Windows XP Service Pack 3 and all the updates that Windows Update can provide, although it wasn't when SIMS was first upgraded, causing SIMS to give an error message about the installed version of the .net framework

 

Is it possible they've accidentally made Exams require .net 3? That supportnet article would be much more helpful if they told you which update was causing it to barf so we don't have to install world+dog.

 

We often have to put these updates out straight after release to fix existing urgent problems, so I'm enjoying sitting back and waiting for c0ckups to be fixed this time before I lay waste to our SIMS workstations! All our workstations should be on .net v2 by now 'cos May needed it.

Posted
Is it possible they've accidentally made Exams require .net 3?

 

No, the workstation now has every single Windows update, ever, installed on it, and still refuses to load the Exams module - SIMS has gotten itself confused somewhere along the line, the easiest option is going to be to simply wipe the workstation and reinstall everything. To be fair, this should have been done before anyway - after all, it's not unreasonable for a Windows-based application to expect an up-to-date version of Windows.

 

--

David Hicks

Posted
Ooh, ooh, I got one, I got one! Anyone seen this error message before (comes up when trying to start the Exams module on a recently updated workstation - every other workstation seems to run the exams module okay):

 

attachment.php?attachmentid=2065&stc=1&d=1214384987

 

I'm now uninstalling-and-reinstalling SIMS on the workstation to see if that sorts the problem.

 

--

David Hicks

 

I've seen that error before on a couple of our workstations. I tended to logon as myself with full administrative rights on the machine and run Exams Organiser as me and it works fine.

 

Then when I log off and the Exam officer logs on it works fine for them - it sounds to be a permissions issue but I can't think what, the exams officer has full rights to the SIMS folder on the workstation.

  • Thanks 1
Posted
it sounds to be a permissions issue but I can't think what, the exams officer has full rights to the SIMS folder on the workstation.

 

Users need a few things on top of rights to the local SIMS folder. Have a dig around in the contents of simSperm.bat to see what it tweaks:

 

simsperm.bat - Google Search

 

That said, the May release of FMS also needed write access to system32 which was an unexpected surprise from our friends at Capita! AFAIK there isn't an FMSperm.bat, and if there was I suspect it would open up more than I'd be happy with.

  • Thanks 1

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



×
×
  • Create New...